Fortunately this review is based off the phone services only…read more Late in the evening I got a panicked call from my mom that her dog had gotten into some paint. I ran over to her house and frankly called the first 24/7 vet that came up on my Yelp search. In hindsight the fact that it was rated so low didn't even cross my mind. My call was answered on the second ring! The person who answered was calm, so clearly spoken and very helpful. Their name was Allysa. They took the time to listen to my panicked story and genuinely offered me some insight on next steps. She let me know that I would need to call pet poison control and that even if we didn't, they would be called once we arrived at the hospital-therefore we would be saving precious time by calling right away. She gave the phone number and said they would be ready to assist if we came in. And gave some pricing details. Fortunately we didn't end up needing to go into the hospital, but I'm so impressed by the quality of phone service! Thank you for being there for me in a very stressful time!

Dr. Ormsby was kind enough to follow through with the many questions I had regarding the unexpected…read morepassing of my Harry. Thank you to Dr. Ormsby and staff.

I'm a first time pet owner, but grew up with dogs and cats with plenty of vet visits between them…read moreall. I knew what I wanted with a vet office, but wasn't sure how to find that. A friend recommended DAMC when I brought home my golden retriever puppy; she has used this facility for over 10 years, and even when she lived near Bradenton she still made the trips here to have her cats seen for non-emergencies. Now again, I'm a first time pet owner. I tried to educate myself beforehand, but I also acknowledge my ignorance. The vet techs and vets have been incredible in guiding me without feeling like they were just trying to rack up a bill with extras. Now are they the cheapest around? No probably not. But the prices so far are reasonable enough for each situation, so I'm happy with it. They guided me through mandatory vaccines vs. recommended vaccines based on the lifestyle we planned to involve my pup in. They helped set up a clear schedule for her puppy check-ins and her spaying. There was a couple panicky phone calls from me when she vomited the first time and when she was bleeding out of her mouth (the first one was because she ate too much, the second was because she loosing puppy teeth rapidly) and with each call they were able to calm me down, discuss the scenario, and determine if she needed to come in (she didn't either time), no charge. The one time she did need to come in (eye infection) they were able to get me seen within 20 mins of the initial call. And their hours are great! The early morning open time allows me to get in before work no problem. I'm definitely satisfied!

A Very Disappointing Experience…read more My experience at this veterinary office was extremely disappointing from start to finish. When my dog and I were taken into an exam room, I immediately noticed that it was small and not very clean. The technician placed my dog on a high table to weigh her, and she fell approximately 3-4 feet onto the concrete floor. Thankfully, she did not appear to be injured, but this was a frightening and unacceptable situation that raised serious concerns about safety and how animals are handled. When the veterinarian came into the room, there was little to no friendly interaction or effort to make either me or my dog feel comfortable. After my dog was taken to another room for treatment, I was left sitting alone in the exam room for approximately an hour. The room began to feel more like a prison cell than a place where a client should be waiting for their pet. When the technician eventually returned, I was asked to sign an electronic pad agreeing to certain things that were not clearly explained. I had also specifically asked whether my dog could receive a three-year rabies vaccine because her previous vaccination was nearing expiration. Initially, I was told the veterinarian preferred to wait until her next visit. Then, after my dog had been returned to me, the technician came back and said she had forgotten to perform the heartworm test. My dog was taken back again, and after the test, I was told they could administer the rabies vaccine after all. I was also told that prescriptions would be provided for heartworm and flea prevention. When I received the final bill, the total was approximately $500. After reviewing the charges, I questioned several prescriptions that I felt were unnecessary for my dog's treatment. Once those items were removed, the bill dropped to approximately $243. That was a significant difference and left me questioning why those items had been included in the original bill without a clearer explanation. The problems continued after I got home. When I reviewed the prescription for Simparica Trio, I discovered it was for only six months rather than a year. I called the following day and was told I would have to return in six months for another heartworm test before receiving an additional six months of medication. I referenced the American Heartworm Society's guidelines regarding regular heartworm testing and asked why a full year's prescription could not be provided. The office responded that its protocol was to require testing every six months and refused to provide a one-year prescription. I understand that veterinary offices have their own policies and that heartworm prevention requires appropriate testing and veterinary oversight. My concern is the overall lack of communication, the confusing and inconsistent information, the initial billing, the handling of my dog, and the lack of transparency throughout the visit. I left feeling frustrated, uncomfortable, and disappointed. Most importantly, I expect my dog to be handled safely and treated with care, and I expect clear explanations of recommended treatments, prescriptions, charges, and office policies before being asked to agree to them. Based on this experience, I would have serious reservations about returning to this veterinary office. Pet owners deserve better communication, greater transparency, and confidence that their pets are being handled safely and treated with compassion.

The grooming quality at The Hairy Hound has been consistently solid since I started coming here in…read more2020 with my Husky, Maxim. He usually goes in for a bath and nail trim, and each visit leaves his coat clean, well-brushed, and under control. They handle heavy shedding well without overdoing it, and they always finish him off with a bandana, which is a nice touch. Customer service has been reliable and efficient over the years. Drop-off and pick-up are straightforward, and they stay close to the estimated timing. The staff handles Maxim appropriately, which is important for a larger, high-energy breed. The shop itself is clean and organized. The location is easy to access, and parking has not been an issue during my visits. It is a convenient setup for routine grooming without unnecessary hassle.

Have been going to this location for several years. New owner last year and in the fall…read moreexperienced issues with services. Always paid in full and alerted to concerns last two times with no resolution or offer to correct. Took several months off to allow hair to grow out even and get a fresh grooming start. Owner and team agreed that they saw my notes on account, then the day I brought in I discussed again concerns and history. Came to pick up and had an additional $40 charge for mat removal, that was not discussed or called to me. They stated we don't call to alert to additional cost/fees..WHAT? So, no need to address the cost associated to the service, I am just expected to cover no discussion? Please note, if called I would have approved if I understood the need, but while there could be areas to remove it was not anything of known nature or huge impact. Outcome: Poor Communication, Lack of corrective action when concerns presented and up charges for items not discussed. Be aware, services were wonderful until mid 2024 now I am questioning my provider options.

We have been using AHoD for several years now, and they have always taken great care of our 4…read moredogs. Recently, we said goodbye to our sweet Pandora. She was a rescue for us at just 15 months in 2010. She was reunited with her litter mate, Padrona. Pandora suffered from many ailments as she aged, losing mobility in her hind legs in 2019. My wife assisted Pandora with many things after this. Dr. Woodley and Dr. Matthew's were simply amazing in her care, especially this past year, and we can't thank them and the staff enough for all they did in Pandora's transition. All of our dogs are patients here, we are happy they take great care!

The prices at Animal Hospital of Dunedin are not great, but I decided to make them my primary…read moreveterinary practice because they have Saturday hours. However, they use these hours to be dishonest and overcharge. I brought my dog in for a skin infection a few weeks ago. At this appointment, the vet I saw told me that I needed to update my dog's rabies vaccine too. However, she said that she didn't want to give him the vaccine that day because of the medications he was put on for his skin and because of his infection. The vet said I could have the vaccine administered at my dog's follow up appointment. When scheduling my dog's follow up appointment, I was told that a different vet at the practice would be handling the visit. I was not concerned, as Animal Hospital of Dunedin often changes the vet my pets are assigned to see. I was not warned in any way that this change of staff would adversely affect me by anyone. At my dog's follow up appointment, the vet looked at my dog's skin, teeth, and eye. She also checked his heart rate and gave my dog the vaccine. The appointment took under 5 minutes. However, when I went to the front desk, I found that I was being charged for an annual physical. When I saw the charge for an annual physical, I made the receptionist aware of the mistake. Annuals are $30+ more than regular appointments, and I had already been to Animal Hospital of Dunedin a few weeks prior, not a year prior. The receptionist said that I had to pay for an annual physical, as the vet I saw that day--for five minutes--hadn't seen my dog before. that's their policy. Animal Hospital of Dunedin changes the vet I see every time I come to their practice. I don't request these changes, but they always change the vet anyway. I have no idea how many times Animal Hospital of Dunedin has charged me $30 extra without notification. I only happened to catch the price today... My pets have been patients there for a while and I am not sure if I've ever seen the same vet twice. This behavior is dishonest. Also, I was told that nobody could help me with the price that day, but the manager would call me the following day, Sunday. However, the manager didn't call, so I called them. Next, I was told that the manager never works Sundays. If the manager only works Monday through Friday, that's totally fine. But why lie about it? Also, it's 5 PM on Monday and she still hasn't called. I called again and asked for a copy of my pets' records. I don't tolerate dishonesty.

Dr j and staff are wonderful! Our catahoula leopard hound had to stay for two nights! Emergency…read morediabetes distress when brought in. He was thorough in checking our dog Checkers. He let us visit her twice a day as we live in Spring Hill, FL. Without Dr J's help we would have lost her! She sits in a outdoor camping chair at home and when she saw one at Vet office she climbed up in it and they let her stay there for quite awhile. Dr. J took a photo of this and is allowed to share it if he wishes. Thanks to all of you for making her visit as comfortable as possible Carol &Mike Crockett

A girl named Desiree really stood out in this amazing Animal Hospital This office has improved so…read moremuch with doctor Jay and a special girl named Desiree she's so special that she came to my house and tried to put a pill in my Kitty cat's mouth very, very hard. But she did it, she didn't want any money or anything. A good thing because I did not have any at the time. She still came. It didn't matter her real concern was the animal welfare. She's awesome. She's always smiling, asking what she can do for you. She makes that office along with the other girls guys... But she stands out, absolutely stands out. Thank you, Desiree for all your work and for your concern, compassion, empathy and kindness ...Thank you Desiree Sandra

Doctor Learning and his staff provided excellent care of my fur baby. They kept me informed if…read moreeverything they were doing and examined her while I was in the room. At the end of the visit the tech reviewed the doctor's findings, treatment plan, future vaccines needed and trimmed her nails as a courtesy. I really appreciated that! it was like taking a toddler to the doctor. I highly recommend this vet!

Avian animal hospital was the most caring vet center. I have ever had the pleasure of working with…read more Not only were the receptionist and assistants, caring and efficient, but more importantly, the vet was very thorough, very knowledgeable and extremely caring and helpful. I truly appreciate their help and I know if you go to the avian hospital for help. Your pet will be in very good hands. I highly recommend this pet hospital.

Always the best vet in Tampa bay they always manage to squeeze in these two trouble makers all the…read moretime . From Kim in the front , Lindsey , Crystal vet tech. Dr.D and Dr.G and the rest of the staff everyone is always great with my boys and I feel so much better when I talk with the vets regarding their procedures . Best in Tampa bay thanks again

This hospital is great. I love Dr. Daniel's and tech Crystal. They helped me keep my beloved pet…read moreSYMPHONY alive for an extra 3 beautiful and playful years. And now the quality service is continued to my new baby DIVA. A more wonderful place could never be found

Belcher Animal Hospital has been our vet for about 12 years. When Dr. A took over the practice 3…read moreyears ago, we continued to come here. The office staff and techs are wonderful and personable. Our dogs always loved going here! Dr Jamie and Dr Jacki are extremely compassionate, caring and knowledgeable. Thank you for always caring for our Sammy girl

Very accommodating. Often give me same day appts. Knowledgeable and caring. Reasonably priced…read more Friendly front desk staff. Professional staff takes time to explain and offer solutions. Definitely will continue to use and recommend to other pet owners!

Normally I have been very pleased, however, this location did not follow your company policy. I…read morebought 2 cages in September and was advised of the following return policy: What is the return policy for Petsmart? Returns or Exchanges Without a Receipt or With a Receipt Older Than 60 Days: Bring the product and a valid ID to any store and a merchandise return card for the most recentsale amount will be issued. If making an exchange, any positive balance will be refunded in the original form of tender. PetSmart ' returns-and-refunds-H0008a Return Policy | PetSmart I returned one of the cages yesterday and was told by the employee helping me that her manager said I could only do an exchange. I'm very disappointed. Now I have to find another location to fill my cat's prescription.

RUN away from Grooming at this location! Booked a 5:00 appointment for bath and brush and let my…read morehusband know their would be an extra fee for matts. We have a soft coated wheten all he has to do is breath and he has matts. they walked in and were trested rudely and told to re book. He booked for today I didnt relize its not the location we usally go to untill later. husband was caught in traffic. They called and i told them id call him unless something bad had happned he should of been there. she called back a second time was snippy if hes not here in five we have to cancel. Told her JUst cancel it. I was worried for my husband he should have been there already. She didnt express any concern like hope hes okay. he calls said im in the parking lot told him listen i dont trust them with how snary and how rude they were yesterday we will just re book. he insisted im here let me go see. He drops of dog off and textx me they are going to shave my dog BALD! certain breeds you absolutly cannot shave bald. It would destoy his coat forver the texture would not be the same. He is a full blooded soft coated wheaten. I have taken him to the othe rlocation worse than what he is today. I call and tell them do not shave my dog we are on the way to get him. She says oh for Stormy. No for BAiLEY do not touch my dog. Apparently this location wants to only groom dogs that have already been groomed PRIOR to coming and just wants to shave dogs bald (the verbage they used) . Find yourself a real expreinced groomer who actually takes the time and understand diffrent breeds.

This was the first time I brought both my bichon and Pomeranian to get groomed at Prestige Pet…read morecare. My wife and I were very happy with the grooming both of my dogs received. I would highly recommend Prestige Pet Care!

Our Shitzu has never looked better! Prestige is the 4th groomer we've tried in the Clearwater area…read more Josh, the owner was patient, professional and fairly priced. We will be regular clients from now on.