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    Ferrellgas

    1.0 (3 reviews)

    Services - Ferrellgas

    Propane

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    The Home Depot

    The Home Depot

    (38 reviews)

    $$

    I ordered some items for curbside pickup around 4:30 on a Thursday. The site told me it would be…read moreready within 2 hours. I arrived at a bit after six to grab a few small items in store. Then we parked curbside and waited. And waited. And waited. Never got the notice it was ready, so I went into the app to check the status and it said curbside pickup was until 6 PM. I wasn't told that when I ordered, but okay. Not the store's fault, I guess. So the next day I'm waiting on the notice that it's ready for pickup. And I'm waiting. And waiting. And waiting. I finally get a notice about midday that one item was out of stock and I'd get a refund. Okay, so back to waiting for the rest. I wait. And wait. And wait some more. And finally 24 hours after the initial order I give up and cancel. What happened to it being ready in two hours? And how does two hours become over 24?? I'm so furious. I would have just gotten them all in store if they hadn't been heavier items that we needed help loading into the car because I have a hernia and my husband had spinal fusion surgery and neither of us can lift much. I definitely would never recommend ordering pickup from this location and I'll just go to Lowe's from now on.

    The staff are amazing. Always friendly and helpful. I see a lot of the same staff so turnover…read moreisn't too bad. My only issue is with some of the products like holiday items. We decided to invest in a Xmas animatronic and it was broken when we put it together but they would not take it back because we got it on clearance. The return policy is not as good as Lowe's.

    Amerigas

    Amerigas

    (3 reviews)

    We have used Amerigas since moving here four years ago. With their recent delivery last December…read moretheir truck driver drove over the edge of the road and put deep tire tracks, front and back tires, in our front grass lawn leaving deep ruts because the ground was soaking wet from a lot of rain we had received. I have put in over six calls and two emails to their CS dept., which BTW is always in a foreign country, with no response and today is Jan 21. They have caused significant damage including to my sprinkler system and I can't talk to anyone at the company. It's virtually impossible to reach anyone locally. I have been assured time and again by their CS dept., when I can understand them, that I would be receiving a call but one has never come. I am taking my business to Ferrell Gas which I can call and talk to someone right in their offices.

    This company is ridiculous! My father has rented a Propane tank from them since the 70s, and they…read morehave not maintained the tank once. It is rusting on the side, and back in April it started leaking. My father was mowing and smelled gas (thank God the house didn't blow up). The fire department came out and said he was down to 10% fuel in the tank (he just had it filled in February). My father had the tank filled twice a year when my mother was alive so there is no way, now that it's just him, he had used that much fuel. Amerigas still wanted to charge him $277 for coming out and fixing the leak?!?!? Now tell me, if you rent an apartment the landlord is responsible for the maintenance, right? I would NEVER recommend using Amerigas!

    Besser Ace Hardware

    Besser Ace Hardware

    (2 reviews)

    I was looking for replacement handles for my wheelbarrow. The Ace Hardware website showed Besser…read morehad them in stock. When I arrived there were three employees near the front door but none offered to assist me. I found the handles and took them to the register. The cashier rang them up and said $70+. I mentioned they showed on the website for $22. She said I had the wrong handles but did not offer any assistance in finding the right ones. She asked I look them up on my phone and provide her the product number which I thought was strange as a computer terminal was in front of her. Another employee came to my assistance and found the right handles albeit for $2 more than shown on the website. At this point I just wanted the handles and to get out of there so I didn't quibble and paid. The cashier was quite unfriendly and displayed a "you're bothering me" attitude followed with "take it or leave it, I don't really care". I live in west Little Rock and had driven downtown specifically for the handles. I try to make purchases at locally owned businesses whenever possible. Needless to say, I won't return to Besser. If I want to be ignored and unappreciated as a customer I can just go to Home Depot or Lowes much closer to my home.

    Needed a weird lightbulb I couldn't find anywhere else and they were able to confirm over the phone…read morethey had it. They held it at the register for me and were super friendly. Good people, good place.

    Ferrellgas - wholesalers - Updated May 2026

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