My spouse was looking to buy a used car a few years ago and we decided to check out Cavallaro…read moreNeubauer since people recommended them. Ended up buying a Ford Fusion from them which in turn has broken down twice, called Cavallaro Neubauer and said we needed to call local Ford dealer to repair (well our local Ford dealer is owned by that naughty James Provennzano guy and I don't trust them). We were glad we got a good deal at Cavallaro Neubauer of Wolcott, but the lack of knowledge that the car would be sustainable for more than 2 years is unacceptable. So ended up paying a tow truck to tow the Ford to Wilbert's - and my husband bought a new car from a Peake.

I have purchased both cars and trucks from Cav-Neub. for many years. I have had all my personal…read moreand company owned vehicles serviced by their excellent technicians. Never had a problem with work completed, wait time, or costs. Highly recommended!

BEWARE. Walked away from a deal today. They put a NYS inspection sticker on a vehicle that WILL NOT…read morepass inspection. Hope they can pay the fines from NYS. If all you know is how to drive it and where the gas goes, bring someone with you that knows their stuff about vehicles.

Bought a car blown engine the insurance they push not worth it tried to work a deal and I was told…read moretrade for an EV i would get $4000 from the government that was my way out didn't do it. Buyer be ware the worst company ever to do business with.

2016 Chevrolet Suburban We had a great experience working…read morewith A.J. He was forthcoming as soon as he picked up the phone about any cosmetic imperfections before we made the 2 hour trip. He was honest, personable, and didn't apply any pressure about making the purchase. He was easy to work with and very communicative/responsive. He went above and beyond to make sure we were comfortable and happy with the purchase. I would highly recommend A.J. at R and L Auto. Thanks again!

From the owner: Our customer service and promise to provide a seamless,…read moreeasy, car buying experience. Affordable and safe used Trucks, SUVs, 4x4s, AWDs, Sedans, Luxury cars at an amazing value. Get your next Upgrade at R and L Auto Spencerport Industry-leading vehicle warranties/vehicle service contracts available for your purchase at minimal cost! Protect your UPGRADE today. We can help with your purchase, financing and vehicle insurance needs. Call or txt us today 585-738-2792

Once I walked into Cantech I was greeted by Mike who treated me like a valued customer. Everyone I…read morespoke to there was very kind, knowledgable and honest. There was no pressure to complete any amount of work. There was no up charge of any extra and unnecessary work like most car dealers do. It was a pleasure to work with Mike. Their texting communication was very advantageous during my busy days. Thank you for everything and I highly advise you to bring your vehicle to this Automotive repair establishment. BMW would have probably charged me twice as much for the same work!

Based on prior experience, the quality of workmanship is absolutely first rate, but the attitude of…read morethe young woman on the phone was absolutely awful. Probably a family member, they need someone better. She resisted my request for ordering tires ahead of time (one week ago I shredded a sidewall on a curb while traveling and had to put on a new all-season tire not matching the worn summer tires), she cannot communicate clearly, informed me that I couldn't wait while the service was being performed but, when pressed, said that I could if I were willing (I live 90 min away, haven't got many options). Her phrase was "All of our waiting appointments are filled", insisting that I drop off the car...but I can't do that living 90 min away and their facility is in a exurb industrial zone! Cantech prepped my car for Watkins Glen, and I likely wouldn't get anyone else to do that. But for regular maintenance, be ready for a girl with a bad attitude.

Great dealership. Very honest and easy to work with. We had a small issue a month after we…read morepurchased our vehicle they gave us a loaner and fixed it. Amazing place!

If I would give this company zero stars, I would. I do not know how they are in business, let alone…read morehave good ratings. Unless, you want a LEMON, go to another dealership. Staff is inconsiderate and a total pain to deal with. They sold us a truck that should not have even passed inspection. Had so many repairs that needed to be done to it that were below the 'surface of the eye' that could have put our family and $40,000 camper in serious jeporady. The manager is a total con artist, terrible business man, and just a serious joke when it comes to customer service. My husband's truck when back to Dodge and their repairman three seperate times at least. It was not until we threatened legal action that they half a** stepped up to the plate. Worst company ever dealt with. Will be telling everyone looking to buy a new vehicle not to deal with this company.