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    Fernand Turcotte Joaillier

    1.0 (2 reviews)
    Closed 9:30 am - 5:30 pm

    Services - Fernand Turcotte Joaillier

    Jewelry repair

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    Lippa's Estate and Fine Jewelry - Pear shaped drop diamond with one round and two marquise shaped - estate jewelry

    Lippa's Estate and Fine Jewelry

    (13 reviews)

    NOT to be TRUSTED. I paid him $15 to change my watch battery. When I returned to pick it up, he…read moresaid, "I set the 'Time' but not the 'Month' or the 'Date'." Honestly I rarely use these, so trying to be kind, I told him, "NBD, I use my phone for that" .... But, then it stopped ticking 2 days later. When I returned to the store, I requested he place a new battery in & asked that he show me the package (so I could check the expiration date). He walked out from the back with just the expired battery he removed from my watch to show me. So, I said, "No, I want to see the package of the NEW battery you're putting in, so I know it's NOT EXPIRED." He returned with his supply (i.e., 2 batteries: both expired 2020). I asked him for my $15 back, and he REFUSED because he said I did not have my receipt. Then, to make matters worse! ... on my Google 1-STAR Review of LIPPA's he lied, saying he "could not find my name anywhere in his computer system" ~ trying to make it appear as if I had the wrong Jewelry Store (funny... He never did ask for my name today; he simply stated without my yellow receipt, he would not REFUND ME $15 for dishonestly placing an EXPIRED 2020 WATCH BATTERY in my wrist watch) A THIEF is a THIEF (thieves always lie; they have, or they get caught) and a LIE is a LIE: a Tiger doesn't change their stripes, no matter how big, or small their kill is. LIPPA's does NOT DESERVE Anyone's BUSINESS, or TRUST. ~ I suppose if I walked in with an expensive suit & tie to buy an engagement ring, he would have had the decency to behave himself better & not steal from someone 65 y.o. on a fixed income. Shame on this man & his mother who raised him.

    We live in New York State and went to Lippa's to buy our wedding bands for our October 2020…read morewedding. Buying rings can be an overwhelming experience but Mike and the staff were super helpful on site and thoroughly went over questions such as what we wanted; what was important to us; likes/dislikes; etc - and used that info to narrow the focus and show us options that would potentially work. Both the bride and groom are super happy with the results and Lippa's wedding bands will be with us the rest of our lives. We highly recommend Lippa's.

    Time For A Change - Needed the back of my watch put on after changing my battery myself. It took maybe 2 seconds & was charged 9!!!

    Time For A Change

    (4 reviews)

    I really didn't want to leave this review. I tried to talk to the owner multiple times reasonably…read moreto avoid a poor review for his store. Unfortunately, once these people take your money, there is no getting it back. They gave me the "my car broke down after 10,000 miles, do you think I get my money back" speech. And proceeded to tell me I wasn't the first customer to try to get my money back from a broken watch, and that "you're not going to get it, too bad." (Verbatim words from the owner, "too bad") I brought in a greater than 300 dollar Michael Kors watch for repair about 4 months ago. I had broken a clasp off on the side at the end of my night shift, and the watch was stuck on 5 AM. Instead of fixing the clasp, the shop owner called me up and told me the repairs were extensive, and would cost 150 dollars to repair. I was hesitant, since I needed a new watch (I'm a nurse) and that was essentially the cost of a nice new watch from JC penney or Kohls. But I really liked my blue faced watch so I told these so called "experts" to go ahead and repair it for $150 dollars. Worst mistake of my life. I've gone back to these people 3 times now, and yesterday the owner flat out refused to refund my money, despite me having to go back multiple times with a broken, lagging watch; despite other problems like the watch stopping all the time. They insisted I take it home with me after the 3rd fix, and again it stopped less than 2 hours later. When I called for a refund for the 4th time, I was again berated and given the car story and "too bad." They are worse than car mechanics. They should make the NO REFUNDS sign much bigger than the handwritten scrawl that they laugh and point to when you've given them all your money and they've "used it" to "fix" your watch that is still broken. And be very cautious giving this business your money. They WON'T give it back, even if they can't fix your watch.

    I needed a new watch battery. 2 jewelry stores in the mall could do it because of the type of…read morewatch. Time for a change was able to help without any hesitation. I have a Casio watch so generally I get charged extra because of the time it takes to get the screws out and back in. Still it took less than 30 minutes and was less then $20. When I returned to pick up the watch, the owner was taking out some of the scratches on watch free of charge. I would highly recommend time for a change. He was also very friendly!

    Fernand Turcotte Joaillier - jewelry - Updated August 2026

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