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    Ferment

    5.0 (1 review)
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    1 year ago

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    Ateliers et Saveurs - Cooking class

    Ateliers et Saveurs

    (23 reviews)

    $$$

    Ville-Marie

    I would like to share my extremely disappointing experience with Ateliers & Saveurs. I had booked a…read morewine tasting more than a month in advance to celebrate my mother's 60th birthday. It was supposed to be a surprise, and I must say, in terms of "surprises," we were not disappointed. Upon arrival, as we were taking off our coats and starting to chat with the other guests, we quickly noticed there weren't enough chairs (we were a group of 5). When I went to the counter, I was told there was no reservation under my name--not for tonight, nor for any other date. Even after showing my order confirmation with today's date and time, the employee told me he couldn't do anything because the manager wasn't on-site and that I would be contacted later in the week. We were then strongly pressured to leave the premises because the class was about to begin. We found ourselves stranded without a plan on my mother's birthday in the Plateau-Mont-Royal, where every good spot was already fully booked. The manager called me the following day to inform me that an employee had canceled our reservation by mistake. No apology, no offer of compensation for the ruined evening. He simply told me he would make an "exception" by refunding me instead of giving me a credit. How generous... In short, administrative errors can happen, but the lack of customer service and empathy that followed is unacceptable. Avoid them for your important events, or else make sure you have a Plan B for your evening.

    Wow. If you are in Montreal with a group and want a fantastic night out, then I highly recommend…read morethis. We had a large group of 42 people so we were split up into three groups of 14. Each group started at a different stage. The three stages were a wine tasting, a cooking class and a cocktail class. The staff were superb and made the whole experience fun and very enjoyable. We hot to drink some wine, wink some cocktails and eat a delicious tapas meal that the group cooked. Five stars.

    Ferment - gourmet - Updated May 2026

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