Freddy and Andy were outstanding. They resolved our long-standing technical issue. We are so…read moregrateful. I am a long time, BMW owner and have dealt with many dealerships. This one is hands-down, the most professional and knowledgeable dealership. We purchased our car here, and also had a long-standing technical issue resolved. These guys are top-notch!

Still waiting for Service guys to call me back to set up an appointment…read more shout out to Rafael Pena my sales guy for contacting me once I shared this text but no one in service contacted me as yet. This seems to be a serious issue. I just need to get it checked out. Issue: When can come in? Vehicle 2024 BMW X3 Sdrive30i VIN 5UX43DP09R9T60199 Date reported 07/08/2026 Description Manufacturer Safety recall issued NHTSA #26V-438 Recall #26V-438:541 ENGINE STARTER Status Remedy Not Available Contact a dealership near you to schedule your repair So sad!!

I just want to give a big shout-out to Nyomie for the amazing customer service she gave me when…read morescheduling my first appointment at Ferman Dodge Ram in Wesley Chapel. She was so friendly, welcoming, and knowledgeable, and after the rough day I had yesterday with my car breaking down, she really turned my whole mood around. She made me laugh, we connected on our culture, and she made the whole experience feel easy and positive. Nyomie is the kind of person who leaves a lasting impression, and I can honestly say you're lucky to have her as the first point of contact with customers. She made my Friday so much better, and I'm truly grateful. Thank you, Nyomie! I'm looking forward to visiting this location tomorrow. Thank you again for this amazing overall customer experience. I truly appreciate it!

I bought a jeep wrangler from these guys and it was pulling to the left when I test drove it. They…read moresaid it was an alignment issue which they would fix for free. A couple weeks later the front brake caliber seized. So I guess they didn't check the brakes during their so called safety inspection. I had driven north to look after my sick mum when it happened. If i wasn't out of state with so much going on I would of sued them.

Been in the car business for 60 years in Tampa this is one of the most expensive shop I've been to,…read moreI would say if you could go to the franchise dealer

I rarely post reviews but felt the need to post on this company. I own a Mercedes and any time I…read moreneed to have work done it is overpriced and time consuming. After being recommended to V W Moters, I had my car towed to this company because it wouldn't start. The owner quickly troubleshooted and fixed my car within the same day. I required 2 new batteries and when I picked it up later that day, it started back up with no issues. The prices were also fair and reasonable compared to what a Mercedes dealership would have charged me. Fast forward a few weeks and I noticed my brakes were going bad and called last minute on a Friday for an estimate. Although closing within the hour he asked me to bring the car by for an accurate estimate. Turns out my brakes were so bad that they were metal on metal and he didn't feel comfortable with me driving off with my car in this condition. Since I have no other form of transportation I was offered a vehicle to drive if he could not get the parts in and car fixed by the following day when they close at noon so that I could get to work on Monday. Very grateful for this kind gesture but I declined since I live close by. My car was ready by 10 am the next day and again, the price was fair and much cheaper than the dealership. I highly recommend this family owned business. Everyone there is super nice and professional. The prices are fair. The work is reliable. I will continue to bring my vehicle here in the future for any car related issues as well as referring my friends who are looking for a trustworthy mechanic.

Five-Star Review I…read morehad a wonderful experience with the service department at Wesley Chapel Kia. I brought my vehicle in because I noticed wires hanging down underneath the steering wheel near the brake pedal. Brad listened to my concern, immediately saw the problem, and called Steve to take care of it. Steve fixed the issue expeditiously and was extremely courteous, kind, and sweet. I truly appreciate how quickly they addressed my concern and made sure everything was properly taken care of. The professionalism, kindness, and excellent customer service from both Brad and Steve made this a great experience. Thank you both for your help!

i had an appointment for a simple oil change at 10:30AM. despite having an appointment and arriving…read moreon time, my car did not enter the bay until 1 hour later. the service department is also very space limited the cars all barely have enough room or space to move around which causes reduced roadway visibility hazards. at a previous appointment, they misplaced my keys and exclaimed to coworkers "whose keys are these?" which was unprofessional. they have also in the past tampered with my dash camera. i will never be back since so many bad experiences.

last last week I came in to the service department Of Wesley Chapel and the parts advisor. James…read morePrescott really took care of me. He made sure I ordered the parts for my Kona 2026 very friendly polite. It was just a great experience I really never experienced this type of at a parts department so this is a big shout out to James Prescott my parts advisor at Hyundai Of Wesley Chapel.

We have four interactions with them and the service is a mess. Sales people cannot be trusted.read more

Our 2009 car completely died on July 31st. That afternoon, we called and spoke with Kush Patel at…read moreToyota Wesley Chapel about a car I had seen on Autotrader. That car had sold - but - Kush got us one just like it and at a fantastic price that kept us on budget. We did most of the paperwork from home that night. When we came in the next day on the 1st- we were driving our new car home in less than an hour. If you need a new car - KUSH PATEL is the absolute best!! Knowledgeable, efficient, honest, kind, all the things. The whole crew (Ali Haydoura in finance/ Larry from service/ Arri from the floor - everyone) went above and beyond for us and we really appreciated it. We love our 2026 Corolla and highly recommend Wesley Chapel Toyota.

I went in expecting nothing based on my conversations with other dealerships. As apprehensive as I…read morewas, the salesman, Kwon explained the approach of Wesley Chapel Toyota which was refreshing. He is the best salesman I have ever encountered. We found the process to be enjoyable (really!) and when he finished agreeing on a vehicle we were passed to Matt in finance. Matt did a great job of explaining our options and helping us determine the loan we were comfortable with. Wesley Chapel Toyota is wonderful!

We had the best experience purchasing our vehicle from this dealership. Nick Larry was our sales…read morerep, and he was super nice and respectful--always staying very transparent and willing to work with us on a deal as well as Kate in Finance. The service department was also super helpful and kind--we have dealt with at least 6 different dealerships (luxury and regular) and without lying this has been the best experience from sale to service.

This place is straight up joking people. I have purchased and leased Audis VW and BMWs. I have…read morefamily in the business and I know my numbers well. We are loyal VW owners and have been with them for over 11 years. I went to finance my leased vehicle so I have my residual I have excellent credit. I went one day spoke with John who gave me numbers. Payments were higher than expected. I asked for the breakdown. They were so hesitant to giving me the breakdown until I said they are playing games I had to really demand what I am entitled to. Gave me the breakdown and I see they put my credit as a low tier even though I have excellent -786 credit at a 6.9% I did my calculations called my people and they immediately said it was way over priced. I left I came back to run numbers again after paying off the lease in full. Only a week after the first visit. So John (super nice guy) said the numbers would be a bit lower once paid off. Did it! Done. I go back met with a nice guy super chill today (forgot his name) but the manager was a JOKE . Dude presented us with 8% rate AFTER LITERALLY SAYING RATES WERE DOWN. Again NO BREAKDOWN I laughed and showed them I had pictures of what the offer was a week ago and said I'm out. So here's my review BEWARE OF THE GAMES THEY PLAY HERE. The manager really loves to scam people and play games I'm not here for it. Don't waste your time. Research your rates research and calculate what you should actually pay and don't let them fool you. Again let me be clear the sales team is nice but the managers are there to be clowns.

Great experience and will be back. Easy to schedule an appointment online and they treated my son…read morerespectfully (He's learning how to car for his own car). Estimate was quick and appreciated the video inspection. What stood out was they found an error on the bill in my favor, called me, explained what happened and credited back asap! I wouldn't have known any better so kudos for honesty and customer service!

We got our car an oil change, the tires rotated, a new battery, and a few other things…read more We have always noticed Christian Brothers, but never thought to go there. My husband wanted to try a new place. We are happy we did. The customer service is great. Very welcoming. No "Gen-Z Glare". The inside waiting area is nice and relaxing. I would not have had an issue waiting there while the car was getting maintenance. However, our car was going to take awhile. They offered to drive us home and pick us up. This turned out convenient because we were able to continue our day at home. Highly recommend.

Great service especially when looking for a reli vehicle. Israel and Karim were great in getting…read morethe best deal I could.

Very disappointing and unprofessional customer service. The salesperson and dealership management…read morehave failed to respond to my texts and emails despite multiple attempts to reach them. Communication and follow-up have been extremely poor, and the lack of professionalism has left me with a very negative impression of Mazda of Wesley Chapel.

I purchased a 2007 Ford Mustang from this company back in April and I NEVER SHOULD HAVE! Before I…read morebought the car my girlfriend and I were assured that the only issue the car was the blend door actuator which was completely untrue. 1. The Throwout bearing starting going out 3 days after purchase 2. The driver side window isn't properly aligned 3. The car leaks on the passenger side 4. The TPS Light flashes every time the car starts 5. The thermostat housing cracked within a three weeks of purchase When I called in about the throwout bearing I expressed that there was an issue and was told it wasn't something they would cover. This was an answer my brother wasn't even remotely happy with. When he called back he was told " The throwout bearing isn't my problem" And the list goes on! Learn from my mistake! Do not trust these shady people!

I purchased a super nice 2010 Toyota Camry from Factory Direct Auto. Todd was great to deal with…read moreand seemed to be an honest businessman. He showed me several cars and didn't try any high pressure sales tactics that use car dealers are unfortunately known for. The car I bought needed tires and he told me that even before I looked at them. The place is not fancy but I would rather deal with honest people with lower overhead than high pressure sales people at a fancy place! Hope to be back to purchase more vehicles in the future!