Elder Ace Hardware is the best store in Knoxville. It beats the big box stores and has friendly…read morecustomer service people throughout the store. Rarely do I have to hunt for someone to assist me if I can't find exactly what I'm looking for the first time. They have multiple people manning the registers so check out is always quick and convenient. I never get lost like in the big box stores that are hard to fond what you're looking to buy. They also have a gift shop that has great gift ideas for other members of the family. Stop in today to Elder's Ace Hardware in Rocky Hill and also in Bearden.

Much more than a hardware store. Large section of nice gift items. Very friendly and helpful staff.read more

Helpful to the 10th degree…read more Walked in with a list my husband sent me with and was guided and helped through the entire store. I also have the pleasure of being short, so the associate retrieved a shovel and clamps high up for me. Answered all my questions and set me up with my new favorite for life, garden hose. This has my business for life when I shop in the Knoxville area.

Elder's Ace Hardware in Bearden is just like an old hardware store. They don't have nearly as many…read moreold nuts and bolts as Parker Brother's used to have but they have that sense of service and knowledge to help you with your next 'Do it yourself' project. They have a good selection of grills and edgers for trimming around sidewalks and patios. They also have lots of lawn and garden supplies including fertilizer, seed, mulch and more.

Skip the big box stores and shop local. Elder's Ace had exactly what I needed - some bits and…read morepieces to do a quick repair inside the Sprinter van. It was easy to find the hardware and the tools sections, make my choice, and pay for it. Great service, fabulous selection. [Review 1197 of 2024 - 513 in Tennessee - 22220 overall]

I just wanted to add that I love this store. All employees are so helpful and treat you with such…read morerespect. I am in this store at least 2-3 times a month and always have a positive experience. They are so kind. Today I witnessed two employees handle an angry customer, and they were so professional and treated him with dignity. They are truly a wonderful group of employees and I am grateful for them.

Big time Christmas Spirit!!! I love this store... the gift store is amazing and the garden center…read moreis fabulous at spring time and the holidays!! This year especially it is filled with beautiful plants.. wreaths.. Christmas cactuses of all colors and an array of holiday items that make it well worth your time to explore ... make sure you grab a cart on the way in. Men love the hardware store and my husband knows to shop the gift store for me at Christmas and birthday time! I have never left empty-handed Check it out!!!

I came here to purchase bags of soil. They were a great price and provided great service. I…read morepurchased 2 - 40 lb bags of top soil. They had me pull around and loaded the bags in my vehicle. Super simple and made my life a lot easier...especially since it was sprinkling. I will definitely be coming here for more garden needs. Added perk, they also carry Black Rifle Company Coffee. I know where to go when we're low and the shipment is late.

Time for a new smoker for our salmon and the one we had chosen, we were able to get delivered from…read moreAmazon.. we decided to see if Lowe's had it by chance... the salesman was very attentive and helpful and took us to another aisle that had some smokers still in the box rather than the barbecue area where everything was out... and the smoker we wanted was not there... but it was in the aisle where items were still boxed! This particular smoker we were looking for was $20 more at Lowe's and by chance I just asked if they would do a price match to Amazon's price .... He needed to check with his supervisor, Nick.. He was able to get him on the phone right away, and Nick told him as long as it was the same item and numbers matched up they could do the price match for us . Numbers match up the sales person helped us also look for another item we had been searching for and had a flatbed cart brought around to the aisle to take to the smoker to the checkout and made sure that there was a young man available to help load the smoker into the back of our car . All being said, we dealt with three or four different individuals through this transaction and everybody was behind kind, personable, and extremely helpful . It's wonderful to go into a store and not just have somebody point you to an aisle and walk away. Everyone went above and beyond helping us with hospitality and kindness . This is something we have found lacking lately and we're very appreciative to find this experience so good at Lowe's ! A big shout out and thank you !!!

My mom & I had a new washer & dryer delivered on September 7, 2026. The old washer & dryer were…read morehauled off. Neither delivery person spoke English so there was very little communication. No immediate problem noticed with delivery or hauling away of old appliances. Several weeks later, I was trying to retrieve something from behind the dryer & noticed that the metal hose from the dryer to the vent on the wall had several bends in it because it was too long. I was concerned about this being a fire hazard if lint started building up in the bends. We went back to the Lowes where the appliances were purchased but just got a blank stare from the young man & woman working in the appliance section. He just said that was the standard length. I advised him that it could be a fire hazard, but he did not seem concerned at all. Spent $100 to have an appliance repair person come out & check the hose. Not only was it too long but it was not securely attached to the vent on the wall & had been punctured. There was actually lint on the floor. The repair person shortened the hose for us & secured it to the vent on the wall. We took the damaged part of the hose back to Lowes to let them know what happened. We were advised that we would probably get a better response from corporate if we submitted an online review. The clerk at the return desk seemed to indicate by his expressions that it would not be taken as seriously by management at that store. My neighbors had the same experience. They had a washer & dryer from the same Lowe's delivered a few days before us but he was able to purchase & change the dryer hose himself. Their dryer was sitting too far out from the wall due to the length of the dryer hose. FYI, I worked for an alarm company for 10 years & have heard plenty of examples of dryers causing house fires.

Been doing business with Witt for 20 years. They Always stand behind the material they sell. Good…read moreselection of products and convenient location. If you need a whole lumber package or just a 2x4 they are your store.

Beware of doing business with this company. Bad quality company , check your lumber before they…read moredrop it off. What that mean is they will give you mold and bad quality lumber to you first and whenever come to return they make profit on both side . I ordered some lumber from this company and when I return it they short me at least 10+ pieces and told me "that's what warehouse dispatch report to them . They will also tell you , we have to make sure these lumber are not mold and resalable. Store manager Dont care about you doing business with them or not. I will never do business with this poorly company again.

Can we please do better than this in the men's bathroom the store just looked so disorganized not…read moresure what has happened

We don't have RK's in Connecticut but while visiting family in Tennessee I was in need of a few…read morethings that I had forgotten to pack. RK has it all! I could have spent a few hours there looking at tools, fishing and camping gear, work boots and overalls. Prices were fair and sale prices were great. Kindly help, too.

Awesome place that has pretty much anything you need in the way of nuts and bolts. And the staff…read moreare knowledgeable.

Absolute gem of a place! Stopped in today with my aunt to get some hardware for the barn and we…read morehad to draw pictures of what we wanted but they found the right stuff! Huge inventory - so much bigger inside than it looks from the street. Tell them what you want and they'll find what you need!

Stopped by Home Depot for some supplies for a couple of home projects. The staff was friendly,…read moreavailable, and knowledgeable. I was able to got in and find what a I wanted and get out quickly. They had some fascinating new lighting items for your home or office. They always have helpful suggestions for your projects around the house.

They like to close registers BEFORE closing time!! Literally 30 min before closing and there were…read more7 people in line. YET... self checkout closed. 1 line open.