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    Ferguson Doug Motors

    5.0 (1 review)

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    Dahl Chevrolet Buick GMC

    Dahl Chevrolet Buick GMC

    (7 reviews)

    My wife and I have been looking to buy a new pick up truck for the last couple of weeks. We came…read moreacross a truck that was available at Dahl's in Winona, MN and made the call to inquire about the availability. We spoke with a sales associate McKayla, who gave us the details we asked for. When we asked if the dealership would honor the suppliers discount and if we could put a deposit down to hold the truck, she let us know she would have to speak to the manager to ensure she gave us the correct information. She placed us on a brief hold and when she came back on the line she told us they would honor the supplier discount and took our financial information so we could put a $1000 deposit on the vehicle. She then told us that they would put a SOLD sticker on the vehicle and it was headed into the detail shop. She then texted us pictures of the truck. We made arrangements to meet Thursday and we were told by McKayla that when we came in we would be working with Brett. Approximately 30 minutes after getting off the phone with McKayla, Brett called. It didn't take long to figure out that what started out looking like a pleasant business exchange turned quickly into a shake-down. Brett completely reneged on the deal almost immediately. When asked if they would give us a Veteran incentive he told us that it would be roughly the same as the supplier discount and said no they would not honor that. Vet discount is a completely different incentive. Brett told us that there were 3 other buyers who were interested in the truck and it would essentially go to whichever customer agreed to pay the MSRP minus the customer cash. That is to say they'd sell it to the one who agreed to get screwed. I'll reiterate here that we already committed to a deposit. We also rented a hotel room to ensure that we would not be late to our meeting on Thursday. Our financing was secured. When we challenged Brett he immediately threw McKayla under the bus, even though she had done as she promised. Brett told us that he would speak to his manager and that the manager would call us back. The manager never bothered to call us back. The big take away I want any potential buyer to know is this: WE HAD AN AGREEMENT AND THE DEALER RENEGED. The lack of integrity is appalling and we will never initiate the buying process with this low-class chicken-shit dealer ever again. We will also be reaching out to the Better Business Bureau. If I could give negative Stars I would.

    We have purchased 2 vehicles from them, both times, I was very hesitant. In retrospect I am always…read moreway more cautious about buying a car then most people, so hesitation is normal for me. I shouldn't be, the last car we purchased was a new one. Very good service and follow through even sent me a small check cause the licence was less than they charged me. Most places would have kept the difference! My wife likes to go there for service on our vehicles too, very clean and honest about repairs and service. I like the fact that they err on the side of safety. Rather than charge us for a lot of unexpected costs to fix everything they ranked the repairs and we were able to work through the list and have a much better vehicle now. Very happy with this dealership!!

    Dahl Toyota of Winona - Tyler, Jansen, Grandpa Kenny, Andrew and Harry Dahl

    Dahl Toyota of Winona

    (8 reviews)

    I had a very poor experience with the manager of Dahl Toyota today. I had posted a review of my…read moreexperience which I can no longer find. They must have removed it. Someone told me that I could post on Yelp. I had much difficulty in communicating and scheduling service at Dahl Toyota. I had tried to schedule by phone and the phone was always busy. I then scheduled online but never received a verification of my appointment. I tried to phone them numerous times and it was always busy. Finally I left a message to please tell me if I had an appointment. Someone did phone and verified that indeed I did have an appointment. Today, when I went in for my appointment, the service representative said they could not find my appointment. I expressed my frustration and they did take my car. I looked on the website to see if I could leave a written complaint to management. I could see no way to email them so I posted my dissatisfaction on their website. I was then called into the office of the manager to talk about my complaint. He proceeded to ask me numerous questions. I told him that I was 75 years old and could not remember details. I told him that this was not my problem but his. I said I did not want to discuss it any longer. I said I wanted my car. He proceeded to follow me to the service department and would not stop talking. I said I was done talking. He left with a throw away comment that I should be respectful to staff. I said that I was respectful and that verbalizing a complaint is not disrespect. He then stood there and would not leave until I left. I am not the person who was disrespectful in this episode. They have now removed my post from their website.

    They have good treatment and consult very well, but when you make a deal they are unpunctual, they…read moredo not have a word, they usually postpone the day of picking up the car.

    Ferguson Doug Motors - car_dealers - Updated May 2026

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