I've bought several F150's at Sugar Loaf. For the most part all was well except not getting all of…read morethe features I ordered. They helped make it right and the service center was pretty good. The problem is the Z Care extended warranty they sell. It is garbage. I turned is several simple claims that the bumper to bumper coverage did not cover. ie: differential developed a drip. NOT covered unless caused by a mechanical problem. Fords defective active air dam computer had to be re-programed per Ford. NOT covered as they don't cover anything that is not mechanical. I paid for the disappearing deductible but it's only good at Sugar Loaf. Do not let their fast talking office guy talk you into this 3K Warranty that isn't what he says it is. Get the Ford Factory extended warranty only.

We have been doing business with Sugar Loaf Ford Lincoln for more than twelve years. We appreciate…read moretheir pick up and delivery services and keeping our family's vehicles in peak operating condition. Just one less thing to to worry about in our busy lives.

My wife and I have been looking to buy a new pick up truck for the last couple of weeks. We came…read moreacross a truck that was available at Dahl's in Winona, MN and made the call to inquire about the availability. We spoke with a sales associate McKayla, who gave us the details we asked for. When we asked if the dealership would honor the suppliers discount and if we could put a deposit down to hold the truck, she let us know she would have to speak to the manager to ensure she gave us the correct information. She placed us on a brief hold and when she came back on the line she told us they would honor the supplier discount and took our financial information so we could put a $1000 deposit on the vehicle. She then told us that they would put a SOLD sticker on the vehicle and it was headed into the detail shop. She then texted us pictures of the truck. We made arrangements to meet Thursday and we were told by McKayla that when we came in we would be working with Brett. Approximately 30 minutes after getting off the phone with McKayla, Brett called. It didn't take long to figure out that what started out looking like a pleasant business exchange turned quickly into a shake-down. Brett completely reneged on the deal almost immediately. When asked if they would give us a Veteran incentive he told us that it would be roughly the same as the supplier discount and said no they would not honor that. Vet discount is a completely different incentive. Brett told us that there were 3 other buyers who were interested in the truck and it would essentially go to whichever customer agreed to pay the MSRP minus the customer cash. That is to say they'd sell it to the one who agreed to get screwed. I'll reiterate here that we already committed to a deposit. We also rented a hotel room to ensure that we would not be late to our meeting on Thursday. Our financing was secured. When we challenged Brett he immediately threw McKayla under the bus, even though she had done as she promised. Brett told us that he would speak to his manager and that the manager would call us back. The manager never bothered to call us back. The big take away I want any potential buyer to know is this: WE HAD AN AGREEMENT AND THE DEALER RENEGED. The lack of integrity is appalling and we will never initiate the buying process with this low-class chicken-shit dealer ever again. We will also be reaching out to the Better Business Bureau. If I could give negative Stars I would.

We have purchased 2 vehicles from them, both times, I was very hesitant. In retrospect I am always…read moreway more cautious about buying a car then most people, so hesitation is normal for me. I shouldn't be, the last car we purchased was a new one. Very good service and follow through even sent me a small check cause the licence was less than they charged me. Most places would have kept the difference! My wife likes to go there for service on our vehicles too, very clean and honest about repairs and service. I like the fact that they err on the side of safety. Rather than charge us for a lot of unexpected costs to fix everything they ranked the repairs and we were able to work through the list and have a much better vehicle now. Very happy with this dealership!!

Took my truck in for an oil change and they backed it into a metal cart. Scratches all down my bed…read more They offer to fix it then for a loaner they hand me a Jeep. Now have to figure out how to work all week pulling trailers with a little Jeep. Not sure how they expect someone to hand over a 3/4 ton truck in exchange for a Jeep I'll never take my vehicles back or buy from them again.

From the owner: Since 1991, Chrysler Winona has been the premier Chrysler, Jeep, Dodge and Ram dealer in Winona…read moreMinnesota serving Southeast Minnesota. With highly rated, courteous and professional sales and service departments we are ready to meet your needs and exceed your expectations. Chrysler Winona also has won the prestigious Customer First Award for excellence over the last 3 years. Only the best dealers with the highest sales satisfaction scores are awarded this, and we are happy to have been selected.

I had a very poor experience with the manager of Dahl Toyota today. I had posted a review of my…read moreexperience which I can no longer find. They must have removed it. Someone told me that I could post on Yelp. I had much difficulty in communicating and scheduling service at Dahl Toyota. I had tried to schedule by phone and the phone was always busy. I then scheduled online but never received a verification of my appointment. I tried to phone them numerous times and it was always busy. Finally I left a message to please tell me if I had an appointment. Someone did phone and verified that indeed I did have an appointment. Today, when I went in for my appointment, the service representative said they could not find my appointment. I expressed my frustration and they did take my car. I looked on the website to see if I could leave a written complaint to management. I could see no way to email them so I posted my dissatisfaction on their website. I was then called into the office of the manager to talk about my complaint. He proceeded to ask me numerous questions. I told him that I was 75 years old and could not remember details. I told him that this was not my problem but his. I said I did not want to discuss it any longer. I said I wanted my car. He proceeded to follow me to the service department and would not stop talking. I said I was done talking. He left with a throw away comment that I should be respectful to staff. I said that I was respectful and that verbalizing a complaint is not disrespect. He then stood there and would not leave until I left. I am not the person who was disrespectful in this episode. They have now removed my post from their website.

They have good treatment and consult very well, but when you make a deal they are unpunctual, they…read moredo not have a word, they usually postpone the day of picking up the car.

They have always treated me well, and they quoted me a reasonable price on my transmission. Sugar…read moreLoaf Ford across the street, where I bought the car could care less. Sugar Loaf tried to charge me 8k! The gentlemen at the front are always providing good service in person and on the phone

Joe's Auto and Tire took great care of me back when I was in college. I needed tire work and an…read morealignment, and they got it done quickly, affordably, and with top-notch service. As a student, I really appreciated their honesty and how they didn't try to upsell me on anything I didn't need. They explained everything clearly and treated me with respect. It's hard to find shops this trustworthy--I still recommend them to people any chance I get!

These guys, especially Dylan, are sheisters. I bought a car from them and within two days it was…read moresqueaking underneath. I immediately call Dylan the manager and took the car to their mechanic and I was quoted $1100 to fix the struts and shocks. When I test drove the car no squeaks. Basically, too bad so sad story. Don't believe they will fix your car with their 2 year/24,000 mile guarantee. I have barely had the car two weeks and already to afraid to drive. BASICALLY, THEY SOLD ME LEMON!

It's absolutely horrible. Overpriced cars, aggressive collection practices (even when you're not…read morelate. They call it "friendly reminders"...it's harassment! Their warranty is a scam created to force you to finance more debt with them and the hassle of out of town shops who are the only ones who accept the made-up warranty.