All of the reviews are spot on. Was looking for a new primary care physician. Took a little while…read moreto get an appointment mainly because it was summer, it was just a physical, I was traveling, and this office had a few Drs out on vacation. Was all explained kindly to me. When I got in, Dr Ziemann spent a lot of time with me to understand what is going on. She's down to earth, compassionate. The office has online access for test results, appointments, and a way to. contact my Dr. I had a question about my results and Dr Ziemann was quick to respond. The front office and nurses all very nice and helpful and kind. They can do own blood tests there so no need to go to 3rd party blood test company.

Elizabeth is lovely, personable and approachable... and most importantly she's taking new patients…read more Sutter Health's new online patient system is pretty slick too, easy to sign up & navigate. If you're looking for a great primary care physician or family practice person - definitely consider Elizabeth.

The doctors here are great. We see Dr Breen and love her. She's a great doctor but is also a mom…read more She's very understanding of the ups and downs of life with little ones and always has great suggestions and is very easy to talk to. Any other Dr I've seen for sick visits have been great as well- friendly, explain everything throughly, well-informed. Nurses are great too. Definitely feel confident that my kids are in good hands with this practice, much more so than my previous pediatrician group. I do however understand some of the complaints about the receptionist and that's why I took off a star. There is one in particular (I'm not sure of her name) who can be very abrupt/always seems annoyed that you're calling. Others I've spoken to lately have been fine though. I love the doctors/nurses here so much I can deal with a little abruptness over the phone.

I was extremely disappointed with the professionalism and communication from the office staff. The…read moresecretary repeatedly interrupted me and placed me on hold with music before I was able to explain why I was calling. The lack of communication and the way my calls were handled made the process unnecessarily frustrating. Patients should be treated with courtesy and professionalism, particularly when they are calling a medical office for care. I hope the office addresses this issue and improves the way calls and patient communication are handled moving forward.

I think Dr Shapiro should have more than five stars, I had surgery on Friday and both he and his…read moreteam made both my wife who was waiting and I very comfortable. Dr Shapiro did an outstanding job explaining the surgery. I would highly recommend Dr Shapiro to friends and family and anyone else who is looking for an ENT. Dr Shapiro has a great staff from the nurses to the front desk. Thank you Dr Shapiro for the excellent care one day post op and I feel great.

Dr. Shapiro is a great doctor, and a very good person as well. He saw my son on a very short…read morenotice, and was able to help us take care of him. He was excellent with keeping my son calm, and did an awesome job of explaining things, and made recommendations. He didn't get annoyed when I was asking him tons of questions, and was super patient. His front office is excellent as well. Thank you Dr. Shapiro for taking care of my son. He is doing much better!!!

This is a great place! You go in for a consultation. Tell the doctor whatever you feel is wrong…read morewith you and you leave with medication that is made for you in their lab. In my experience, the natural medicine has helped. The best thing about the medicine is that it is not formulated to relieve the symptoms of whatever condition you have but actually fix whatever condition you have.

I have seen multiple doctors at this practice and every one has made me feel like a complete…read morepriority. For the first time in my life a dr told me he didn't know the answer to my question but promised to look into it and then did! Anyone looking for an alternative to sick care should come here! I highly recommend this practice.

This review is long overdo! Came in for annual physical appt (last Oct) with Dr. Dahlem when my…read more(now former) primary care doctor at Northwestern was unavailable for months. Couldn't have been more pleased with the quality of care (thoroughness, knowledge, advice and outstanding communication / people skills - huge differentiator over my prior doctor). The rest of the onsite team I interacted with was terrific too - warm, welcoming, knowledgeable, efficient - all around great experience. Had a follow-up appt today via zoom. Again - great experience. Your model works great for me as I travel quite a bit and being able to get care in different locations in person, via app or video call is super important to me. Truly grateful for the excellent quality of care along with the innovation which makes getting healthcare so much easier!

I am very impressed with my doctor and the staff. My care has been personal but professional. There…read moreis an in office lab that is really convenient. Everyone knows who you are after only a couple of visits. All appointments are followed up by a thorough report on their site. I had an after hours issue that I reported by phone. The response was almost immediate. I received an email detailing what I should do if my pharmacy was closed overnight. The prescription was ready within a couple hours. The response was really impressive. I highly recommend the office.

I do not give 5 stars (or even 4) easily on yelp. I think reviews need to be honest…read more I had to switch allergy doctors after going to the same allergy office for the past 9 yrs. I was really nervous and unhappy about it. (previous doctor no longer accepted state employee insurance). I have to say that... SO glad I had to switch doctors! From the moment I walked into this office, Dr. Kaplan and his staff made me feel totally comfortable. They are personable, accommodating and no crazy wait times. Even on the walk in basis for weekly shots. Dr. Kaplan TRULY cares about his patients well being. He takes his time to go over all the details of your care and if anything should be altered in your medications. And, ok this is a little thing but... unlike most offices, they even have a total array of current magazines to read while waiting the 30 min necessary post allergy shot. (anyone who gets allergy shots knows that time can just drag on when you have no options but to read prehistoric home and gardening magazines). I highly recommend this office

My experience with the Tamid Medical Group - the medical portion of this spa-clinic - is…read moreunquestionably the least professional I have ever encountered in medicine. I went in for a few simple blood tests which I specifically requested. Dr. Tom Klein convinced me to get my cholesterol tested as well. Sure, why not, I said. When the results came in, he wanted to see me and would not give me the results over the phone. I was worried so I asked to pick up a copy that day. He had forgotten to ask for the tests I had requested! Ok, maybe that's forgiveable. But when I called and asked about it, he was rude and short with me. He fed me some line that he didn't want to give me the results because I might skip out without payment. This is despite having my insurance information and my employer name. Not a very trusting or caring physician and a bad sign since I was a new patient. To cap it off, he hung up on me. Still, I just wanted blood tests and didn't want to go through the hassle of finding another doctor. After a second blood draw and reiterating exactly which tests I wanted, this staff failed AGAIN to get the correct tests done. On top of this, I could not get a straight answer on my bill at all. They are billing me for an amount that they did not submit to my insurance company but cannot explain why they did not submit it or what it is a charge for. I also received bills for the lab tests despite the need for the second test being due to their incompetence. I called no less than five times trying to get in touch with the office manager. After being told she'd call me back each time, they finally told me she's on vacation for two weeks. The desk staff was completely unable to answer any questions and occasionally rude as well. The facility is very nice - caged birds, fish tank, cool wire sculptures suspended in the lobby, and a general spa vibe. There are unfortunately a number of clown artworks, though. In my opinion, one of those is too many. Good decor cannot make up for abysmal service. I highly recommend you find another doctor; I would not trust this business with my health.

Dr. Frankle is an okay doctor. Does not seem to care much about his patients. Seems like he's just…read moregoing through the motions. It's impossible to get an afternoon or evening appointment. Staff is nice but communication with patients needs work. And the clowns everywhere it's very unsettling..

Dr. Amesbury has been my primary physician for 20 years. She is very kind and truly cares about her…read morepatients. She is extremely knowledgable and professional. I switched my insurance just so I could have her as my doctor. I highly recommend her!

Dr. Amesbury is a terrific physician. She is very smart, thorough and caring. She also has a sense…read moreof humor! Dr. Amesbury is very knowledgeable and up to date on the latest research. She has empathy and cares about her patients.

I had an appointment scheduled for 3 MONTHS. MONTHS. Not days. I've had such a hard time trying to…read moreschedule my appointments so I just scheduled in person at my last appointment. My apparently was today 2-2-26 at 2pm. Apparently they open at 9 am and I get a call at 10:30 saying there is no doctor there that day (yet when I scheduled that day there was in fact a doctor going to be there) so you are telling me you don't know that your doctor isn't going to be there until the day of? Seems pretty lacking in organization to me. And quite ridiculous that they didn't replace the doctor and expect me to change my appointment time that I've had for MONTHS. I will not be going back to this establishment. I will find a new doctor if I have too. That is actually ridiculous that I'm called 4 hours before my appointment saying I need to reschedule day of or come in early because they can't do their jobs. If your doctors call off a day that is your job to call all clients that day BEFORE THE DAY OF?!?! To tell them they are off. And ask to reschedule. The day they take off would be a nice start to call the people who have done their part to make an appointment.

Wow. This place is the worst. They have what they call "Immediate Care" but there's nothing…read moreimmediate about it. Even with no one in the waiting room it was going to be at least an hour wait. We drove to Northwestern down the street and were seen immediately. Good thing, too, as this situation wound up needing to be escalated to the ER. If we had waited around at North shore, who knows what might have happened. Also, at north shore there's never anyone to answer the phone. At northwestern, you can get a human on the phone quickly.