Amazing shop! We stopped in for a tire repair (for a friend) and as we waited I was casually…read moreshopping for my first bike. We spoke with Ryan and Paul - we were immediately impressed with their service and kindness. Ryan showed me a few different bikes and let me test-drive them. I left with my dream used bike at an insanely awesome price. All-around perfect experience! Thanks to the Switchback team!!

Absolutely fantastic experience!…read more I hadn't even heard of Switchback before until a coworker recommended it to me, and they've already made a return customer out of me. My usual bike shop was quoting 6 weeks out for a tuneup, but Switchback was able to get to me in 3 weeks, and boasted a 24-hour turnaround once they had the bike. Sure enough, I dropped my bike off on Wednesday afternoon and got a text on Thursday afternoon saying that my bike was ready. Everyone in the shop was friendly and professional, and I felt like the price was very fair for the service provided. I felt listened to when I was describing the issues with my bike, and I'm happy to report that every single concern I had been resolved by the time I picked it back up. To top it all off, I took a test ride when I got home, and I don't think I've had a ride that smooth since I first bought the bike. The gear shifts were buttery smooth, there was no squeaking or rattling from the chain, and my brakes were firm and responsive. Needless to say, I've found a new usual bike shop. Thanks, Switchback!

The store itself is clean and organized, but the staff is unhelpful. There were multiple signs…read more(outside and inside the store) that said to please go to the front desk for any snowboard sales, so we did. The employee we asked about snowboards seemed confused when we went up to her to ask about them. Another employee pulled up a paper pad " waitlist " and told us there was only one person ahead of us and someone would come find us. No one ever came up to us or called our names despite being on this waitlist. After looking around the store for a while, we sat on the couches by the front desk to wait. No one came up to us for a long time, so we got up to the front desk and they asked if we needed help. We said we were on the waitlist, then the younger employees looked at an older employee and asked if he could help us. We were waiting around for no reason, which was frustrating, with 5+ employees standing around doing nothing.

Bill & Paul's Sporthaus isn't a place I'd necessarily go regularly, but my boyfriend and I had a…read morecoupon and he wanted to find a specific pair of pants that he knew they had in stock. I wanted to take the time to write this review for #ThankYouThursday because we experienced excellent customer service and I really enjoyed seeing the vast selection of products that Bill & Paul's has to offer. They have limited capacity for shopping inside and appointments are needed for fittings of ski boots, etc. The store is large and has a huge selection of sporting goods, apparel, snowsport accessories, hiking and camping equipment, etc. We went upstairs to the men's apparel section and found the pants right away. The dressing rooms were clean and spacious and the employee helping us was super polite and informative, letting us know about their in-store credit that we received for making a purchase and how they work. All staff members were masked up and plexiglass dividers were present at checkout stations. If I had a specific sporting good need or wanted a new winter coat, I'd definitely come back to Bill & Paul's!

I have gotten gifts, clothes, ammo, supplies, guns, a crossbow, and other miscellaneous stuff. I've…read morenever had a problem with anything, from purchasing online and picking up in store, to finding a cool gift for a friend, or to trying out a crossbow in store before I buy. I've been satisfied with every purchase I've made. Some of the staff are more knowledgeable then others, sure. But it's pretty easy to find someone who knows their stuff to help you out. Seriously, this is one of my favorite place just to browse and kill time when I'm in the area.

Stood at the gun counter for 2 hours on a Saturday without anyone even acknowledging I existed…read more Zero 9mm ammo on the shelf. I had been on the website and found two separate plinking rifles I wanted to buy, but after two hours I was over it. Went on the website again where I ordered and paid for them. Full seven days to get them from a store an hour away. NICS got "delayed" which is pretty common here, so I called to try and check the status after a week and after being hung up on before even answering by customer service, the guy who finally answered spoke like he hated having to work at all, and basically said it could take 30 days so there's no point in calling for a status update. Gun counter wouldn't even answer. 30 days to just hope I get a call about taking possession of my $1000 purchase. Incredible waste of time for overpriced products and rude customer service. This is one store our area could do without.

The staff at this REI are so incredibly attentive, knowledgable, and helpful! I have come in for a…read morevariety of different needs over the years and I have always received incredible advice and information from the staff. As a company, I have enjoyed REI's sustainability and environmental advocacy and dedication. I would recommend doing the lifetime membership. It's only $30 and iirc you get a $30 voucher after joining. This gets you future discounts but most importantly, access to the physical and online re-selling platform through REI. This is a great way to sustainably buy and sell items through a reputable source. I often use this resource and have been really grateful that it exists.

Some REI's have some really bad attitude. This one does not! I've been here twice and I really…read moreenjoy the people.

I've been shopping at Nomad Anglers since they opened. They got me started in fly fishing and have…read morebeen there every step of the way as my skills progressed. I've never been pressured to buy anything here and have had no issues ordering items that they didn't have in store. Great shop and I will continue to shop there for any of my fly fishing needs.

Terrible customer service…read more Ordered an item online, expecting to use item for an upcoming trip. No shipping notification for 6 days. No response to multiple emails. Finally issued refund with no information whatsoever. I asked what this was about and got a 2 worded response.

This a good store. Clean. Modern. Well stocked. Get orders in quicker than Bill and Pauls. I…read morerecommend checking it out.

From the owner: We offer an Awesome selection of ski, golf, and sportswear!…read moreJoin our Boyne rewards program for FREE and earn free gift certificates, free golf, free skiing and more! All purchases at our resorts and stores earn points for FREE rewards! Stop in and visit! We look forward to seeing you soon!

Had an excellent experience being an out of town fisherman looking for steelhead angling advice…read more The two gentlemen in the fishing section answered all my novice questions and were super friendly.

Don't have any idea how al and bobs has only 2 stars. These guys are awesome. Scott and Joe are the…read morebest. Today Ben helped me...I don't know how to tie a leader onto braided line (this is new to me...I fished a ton as a kid then quit in my teens). Ben showed me step by step how to tie it...I don't remember. But he took the time to show me...maybe they are more expensive, I don't know...don't care....they know what they are talking about. And they are great guys! I say "show me what to buy"...and they are always fair...

I had an older Hoyt bow and wasn't sure if I still could get a new string...absolutely said GV…read moreSports! It was a much less expensive route than a new bow. The service and assistance I have gotten is the best I have ever found at a "bow" shop. I highly recommend GV Sports!

Great, helpful staff (these are bow people) with one of the best inventories is west Michigan…read more You will be glad you stopped.

We just drove 2 1/2 hours across the state for a weekend volleyball tournament in Grand Rapids. Our…read moredaughter forgot her volleyball bag. It's 8:45pm, we just checked into the hotel, and we're calling around for someone who has volleyball shoes in stock. These shoes aren't something you just go to Meijer or Wal Mart to purchase. Dick's Sporting Goods and Dunham's couldn't help us out. Thankfully we called Johnny Mac's! Not only did they have a variety of volleyball shoes for us to choose from, they stayed open 20 minutes past their closing time to take care of us and help us out of this bind. Their service was to notch! We weren't rushed to get out of there, Jeff and Hannah took the time to make sure we got EXACTLY what we needed and were well informed about what we were purchasing. Great people, great selection, great store! They've only been open for two weeks, they deserve your business, you owe it to yourself to pay them a visit. Tell them the volleyball family from Shelby Township sent ya!