These Vets are always able to see our animals, no matter when I ring. They are always caring and…read morekind. In emergency they never, never push us for payment on the spot. I also take in my chickens and they always see them with care too.

I have been using this vet for over 15 years,they are kind, caring and very supportive when ive had…read moreto send an animal to Rainbow Bridge. I have great faith in them ,they explain things clearly and look after my pets 100 0/0. I would not go anywhere else.to show my gratitude,when i have time, i take them home made cakes. They are a great team from the receptionist to the nurses. Wendy .D

Such a superb vets. I have a number of pets but the most recent visit I had to make there was for…read moremy dog. He had to have surgery and stay in for a few days and well, he didn't want to come home! They are well cared for and loved by all the staff there. They use their name to make them feel at home. I was given an initial quote which seems very reasonable although after the surgery they said they had complications which then increased my bill which is understandable. It is quite a busy little pratice but they do make room for you if you call for an appointment. There are emergency consultations too. A great vets and the only one I ever go to now.

A very clean professional atmosphere, the Staff on reception are kind and compassionate, they will…read morego out of their way to help you. The Vets are very good at there job & alos compassionate. The surgery is kept very clean and the waiting room is airy & comfortable. The fee's are very high so its worth taking out Pet insurance.

Hidden charges - not notified of admin charges & admin charges are not on invoices. Food is…read moreexpensive and not competitive. Failure to diagnose kidney problem.

Elwood and Briggs have been there, not just for our beloved dogs, but for us too, for the past…read moredecade. The care and professionalism that they have shown is second to none. They have seen two of our cherished pets from puppyhood through to that awful last goodbye, and their compassion and support could not be bettered. At one point when we discovered that one of our young Springer Spaniels needed complicated orthopaedic surgery, our fears for the little lad were calmed by realising what incredibly good hands he was in. Everything that Mr Elwood said would happen, did happen, and our boy was given many more years of happy and active life. Even when we moved away for a short time, we still continued to use them and were happy to travel in order for our dogs to keep that wonderful level of care that all the members of the surgery gave them. Frankly if there was a higher star rating available, Elwood and Briggs would get ten out of ten, everytime! Joy Ellis and Jacqueline Parrish

From the owner: Independent practice for over 40 yearsread more

If you do not have thousands of pounds in your account for instant payment don't take your pets…read morehere or rely on them for emergency treatment. Despite the website stating direct claims with insurance companies can be agreed I was told no and payment is required every 24 hours. I challenged the lie we were told by the clinical director and she ignored it. A complaint was raised and I received what appears to be a copy and paste mission statement. Despite being with the vets for 14 years and paying thousands of pounds in bills on time they simply don't care. Money is the one and only focus of this practice and not the pet's immediate care. We have thankfully found a family run practice with the best interests of our pets at heart. To say I'm disgusted is an understatement.

Top draw for everything First class serviceread more

The staff here are absolutely wonderful and the place is always clean and tidy. I feel safe hands…read morewhen I go there and I know my cats do too. I recommend them to anyone!

These vets are fantastic. They are friendly and they understand how emotional people feel about…read moretheir pets, so are really caring when you have to have a pet put to sleep, and are supportive when you take your pet in for an operation. Finding a vet who is competent in the treatment of small rodents is difficult, and with Haven I couldn't be more happy.

The reception staff are always very cheerful and seem to actually like animals. All the vets we…read morehave seen have been lovely. The vet sits right behind a supermarket so access is easy through the supermarket car park. The waiting room is a little small meaning that you have to wait outside if like me your dog does not like sharing a small space with other animals. The only thing I do not like it that the majority of the vets are not English and so sometimes struggle to fully understand what I try to tell them. As with most, the costs are high for the little that they do but we are happy with them.