Joey Tucker was fantastic. He was very kind and helpful preparing the services we needed for my…read morefather. If using Milward, be sure to request him.

Great people. We were very pleased with the funeral director Ray Hardy 859-252-5433. He was helping…read moreus and advising us like a very informed friend would. We were pre- planning both of our funerals. I am writing this unknown to Milward. I am a veteran and Mr. Hardy knew all about what to expect with Camp Nelson funerals. No up-selling just the facts. So pricing was fair and you choose the package that suits your needs. Casket cost seems to have the greatest room for savings if you don't forget that you are going to bury it not drive it around town. Mr. Hardy said he would meet us at any of Milward locations so we chose the North Broadway facility because it had the most caskets on display with pricing and descriptions attached. There are wooden and metal caskets. Research whether a gasket is important and the importance of the thickness (gauge) of metal caskets. It will help you choose a casket. Mr. Hardy was a good person.

Friendly professional staff. They were able to meet our immediate need. Very reasonably priced.read more

The staff was extremely professional and handled my late father's arrangements with warm,…read morethoughtful attention to detail and care. Jessica, E.J and Elliott helped make a difficult process more bearable. They came recommended by Bluegrass Care Navigators and I can understand why.

Smith and Smith Funeral Home provided EXCEPTIONAL service to my family recently when a loved one…read morepassed away unexpectedly. In particular, Omer Cowherd, who I believe is the manager, went above and beyond the call of duty. He was sympathetic to our loss without being patronizing or cliched. He listened to what we wanted and worked with us to stay within our budget. He was extremely available and responsive to all our queries and promptly provided answers to all our questions and solutions to any issues. He helped us obtain the death certificate and report the loss to the appropriate government officials. This may be a standard offering with all the funeral homes, I'm not sure, but it sure did seem like a value add at the time as we were somewhat overwhelmed by all the things we thought we had to take care of. Mr. Cowherd was very professional but also came across as very personal. He seemed very genuine and sincere. The quality of his work was above reproach and our loved one appeared very natural as if he were sleeping peacefully. I wish this site had more stars to express how highly I would recommend this establishment and Mr. Cowherd. He surely deserves at least 10 stars!!!

They took extremely good care of my boxer when we lost her a few days ago. They were also very,…read morevery nice despite the fact that I was nearly hysterical by the point we made it to them. They were able to make me several ceramic paw print keep sakes as well as an ink paw print I plan to make into a tattoo. Know also that if you call ahead of time they'll make special arrangements for you if you want. My sister used them years ago and also had a good experience. My urn and my dogs nameplate are very high quality

This place is terrible. Our son died unexpectedly, and we chose this service based on the reviews…read moreand price. Our son was cremated in February 2022. In the beginning, everything went well. The problems arose when we went to pick up our son. We had an appointment, and the person did not show up until 1 hour later. Today is June 9, 2022, and we have yet to receive our son's death certificate. I had to purchase one from the state of Kentucky because we had to settle his affairs. The most important being monthly benefits for our son's 3-year-old daughter through Social Security. I have contacted Layken and have not received a response. After talking to the deputy coroner, she informed me that others had had the same problem. As soon as I can find the correct person to report this business to, besides the Better Business Bureau, I will report this business. Very disappointed and do not recommend this business. I wish I had gone to Care Cremation and paid the extra $200. When something is unexpected, not everyone has tons of money lying around. The price was the only reason we chose this place. We should not have had to wait for our son's ashes. We are devastated at our son's loss, adding more pain to what we were and are experiencing.

We stopped by while in the city for a quick visit to good old Ernest, Jim Varney. Finding his grave…read morewas easy enough, and if we'd had more time before they were going to close the gates for the night, I'd have liked to walk around and explore. It is lovely along the lines of Cave Hill in Louisville. But it was getting late and we had to go. Which proved more difficult that necessary. Unless we wanted to ignore one-way road signs in the cemetery... Google maps took me to roads that didn't exist, gates that had been removed completely and walled up...and we had an adventure just trying to exit the cemetery. But if you've got the time, and inclination...it is gorgeous here with some notable folks' graves to visit.

This is truly a gorgeous and historic cemetery especially in the fall and spring. The burial place…read moreof Henry Clay, John Cabell Breckinridge, John Hunt Morgan and the Todd family(think Mary Todd Lincoln) is astounding that so many people of note reside here. You can wander around indefinitely admiring the headstones and mausoleums in this beautiful arboretum and cemetery. There's a reason why it's listed as one of Lexington's most popular places.

I visited AC 2 as part of a very nice tour of the East End sponsored by the Lyric Theatre. Had I…read morenot done so I would have missed an integral part of Lexington's history as it relates to the black community. This quiet little cemetery dates back to the 1800's. Most interesting to me were the many graves of those long forgotten who worked in Lexington's thoroughbred racing industry in its infancy -- famous jockeys (including Oliver Lewis, the first winner of the Kentucky Derby on Aristedes, and Isaac Murphy who was later reinterred at the Kentucky Horse Park), trainers and "hostlers", an old tem used to describe grooms and other handlers. Large signs have been posted to indicate these grave sites. According to the guide, the gates are always open and even dogs are permitted (as long as you clean up after them).

One, two, 3 strikes your out. My family has been having funerals here for as long as I've been…read morealive. My stepdad passed away and we met with a very nice man named Travis here. He was super nice and helpful but when it came down to the funeral, it just wasn't worth the money. My sister had, had her husbands funeral here 4 months prior to that and was less than pleased. Anyways, my mom passed away and I immediately chose Kerr Brothers. We met with a nice gentleman name Trevor. Come the day of the funeral, I dealt with a man I had never met. I asked him if my mom looked good because I chose to see her at the funeral home as opposed to lying in her bed. He told me he thought she looked good. When we went in for the private viewing I was mortified. My mother looked like a melting snowman. He make-up and lips were awful. She had blood running out of her mouth. It looked nothing like her and she would have been very upset allowing people to view her like that. Also, she didn't have on her scarf so we could see all of her chest which was purple. I asked about the scarf and why the slideshow wasn't playing. I was told both the USB and the scarf were in the bottom of the casket, and we were asked to leave the room while they got it. Why did we have to leave? It makes me wonder if they cut her legs off to fit her in in the casket. Anyways, I chose to close the casket as she was in no viewing condition. Many people were upset about not viewing her so they could get that closure. So was I, so I couldn't blame them. We went on with the funeral. A few days later I met up with Trevor about my disappointments. He said they would take off the prep fee. That's great, but what about the viewing fee? She wasn't even viewable?! I guess something is better than nothing? Although I feel morally that they should have done more. I can't unsee the things I seen. I can't take away grief. Well, they got paid. I was going to pre-strange my funeral there but def will be taking my large insurance policy elsewhere. Goodbye to Kerr Brothers.

My mother passed away early this morning. I had a call from Kerr Brothers by 9:00. They met me at…read morethe nursing home to collect my mother's body and I had an appointment at 1:00 to make arraignments. By 2:30 we had times, clothes, minister, music, opening & closing, obituary, flowers, and literally everything wrapped up. In fairness, we are long-time Kerr Brothers associates. They have always been very good to my family and my wife has made me swear an oath that if she goes before me, I will take her nowhere but Kerr Brothers. When my Brother dies in 1979, Kerr Brothers was there. When my dad died five years ago, they were there. And this morning, they were there. The gentleman who met with me today said he would be there all weekend if I needed anything. I remain a Kerr Brothers fan. Never been to a funeral here where the family was not very pleased with the choice.