I am very pleased with the quality of work and level of service provided by All County Fence and…read moreGates. From the very beginning David was professional and a great communicator about the steps required for the project. I would highly recommend these guys!

It gives me no pleasure to leave a negative review, infinitely preferring to take the high road or…read morereporting what great work a company has done. Sadly, this company did not live up to their reviews or expectations. Background: Our home and driveway is built on expansive soil, in a hillside neighborhood of Los Angeles. We have narrow steep driveway and we have 1 ton truck at the top. Our retaining wall for the driveway needs to be replaced, as it leans inward, narrowing the driveway further. We have wide cars. This was explained and shown from the beginning. The estimate & project manager never measured the size of the vehicles in reference to spacing with the suggested gate, position of polls, level of the ground nor water/mud flow. If I had not checked for myself and fully trusted them to install the gate, several of these cars would have never been able to safely exit the property. The gate suggestions, as designed, stay 1, would have narrowed the driveway further. Combined with the risk of the gate not opening due to gravel, mud and a warped/torqued guide rail, became high. The brief history is this: On day 1 of 2 of the project, I became concerned of the work I was seeing. Potential problems became apparent. That despite the stated 15 years experience, this team did not have the full scope of issues as they should have. Thus, I butted in with observations and issues that would interfere with a successful install. . They were going to bury one part of a track, in concrete, within the aged asphalt driveway for $2300 extra and then"bolt" another part of the guide rail as an extension, onto uneven soil and an extremely old concrete garage entrance (see pictures). That garage concrete would never hold bolts long term. The track would warp quickly, due to the lack of being level with the driveway, potentially causing the heavy iron fence to de-rail. This is just plain mechanics and physics. Functionally it would not work and aesthetically, the install of the railing would have been grossly ugly. They also failed to account for the past mud flow that would have covered the rail at the other end, blocking the rollers from moving unless constantly cleaned. This was a shoot for the hip without thinking the design through. No system level review. As such, I went and reviewed properly done gate system at equestrian facilities I work with. Results: I HAD TO CATCH THESE ISSUES MYSELF and do my own drawing and measurements. As a engineer I had an education in drafting, I thus I am luckier than most, in that I know how to do these skills plus have access to a architect as a neighbor, a father, brother-in-law and husband who have general contracting licenses and have worked for a major theme park design company. I have watched installs done properly, for years, by the best. I sent pictures of what this company was doing and the conditions, to these trusted people and talked to our neighbors, showing them what was going on....they were horrified...as am I. Not quality. Not close. They SHOULD HAVE said, these issues exist and must be fixed prior to an install. They didn't. Findings: This company shoots from the hip and it shows. No drawings No conditions evaluation and listing potential issues Poor quality in design I STOPPED THE PROJECT, tried to find a solution and when none was acceptable CANCELLED THE PROJECT prior to completion. Then told them to come get their stuff and equipment. No gate is better than a problem gate and ugly install. To add to the experience, after stopping the project and listing issues, the project manager/estimator, a young man named Ben, was personally insulting to me with writing text messages of "answer the phone and act like an adult"...I was on the phone with my own clients, in my own business, taking care of the needs and demands of those who pay my company. Sadly, AVOID THIS COMPANY. If you choose to use them, manage every step of the process. Assume nothing.

Very good from start to finish, from the first meeting to the final installation. Superior product,…read moresuperior workmanship, great service. We love our new gate. One of the best experiences for home improvement we've had since moving to the Valley 20 years ago.

They did a great job. Very prompt and punctual. The work that did for the price was definitely…read moreworth it. The end product ended up looking as we requested and was sturdy and secure.

5 stars without hesitation. Pacific Gates and Drew did an incredible job from beginning to end…read more This was a very custom project, and I came into it with a specific vision of what I wanted the front of my house to look like. I actually created a rendering of the gate and entrance I had in mind and gave it to Drew. He worked with me through the design process, turned that concept into actual plans and dimensions, and Pacific Gates ultimately built what I had envisioned remarkably closely. Seeing the original design compared with the finished product is pretty incredible. The quality of both the materials and workmanship is excellent. The gate is substantial, beautifully fabricated, and the finished installation completely transformed the front of the house. The proportions, vertical steel design, solid center panel, pedestrian entrance, sliding driveway gate, and overall finish came together exactly the way I hoped they would. The price was also extremely fair, especially considering the amount of custom fabrication, materials, labor, and integration that went into the project. What impressed me just as much as the finished gate was Drew's patience throughout the project. I am very detail-oriented and had a lot of specific ideas about how everything needed to function together. Drew never made me feel like I was asking too much. Any concern I raised, he addressed, and he stayed involved in getting the details right. This also went far beyond simply installing a gate. We created a fully integrated access system where my Ring home controls can operate both the pedestrian gate and the sliding driveway gate, along with a Ring Intercom installation. The pedestrian gate also has a keypad controlling an electric strike, so it can be released either through the keypad or directly through the Ring Home app. The Ring Home app separately controls the rolling driveway gate as well, giving me the elaborate but simple-to-use intercom and access system I wanted, with everything fully integrated in one setup. I separately had a custom address sign and mailbox made specifically for this entrance, and Drew worked with me before I ordered them to make sure the dimensions and placement would integrate properly into the gate they were fabricating. There were a lot of moving pieces between the fabrication, operator, access controls, electrical coordination, pedestrian entrance, intercom, keypad, mailbox, address panel, and the overall architectural design. Drew was willing to work through all of it with me rather than trying to push me toward an easier or more generic solution. That is probably what I appreciate most. Pacific Gates didn't just sell me a gate. They helped me build the entire entrance I had pictured for my home. The finished product looks fantastic, functions exactly the way I wanted it to, and feels like it was designed as part of the house rather than added afterward. I could not be happier with the result. Huge thank you to Drew and the entire Pacific Gates team for the craftsmanship, patience, and effort they put into this project. I would absolutely recommend them to anyone looking for a genuinely custom gate and access-control installation.

Great service, most cost effective . Highly recommended! Thank you for the wonderful repair!read more

I was in need of a railing for steps leading to our front door. The owner was responsive and worked…read morewith my ideas to help design a very elegant looking railing. The crew that came out to measure and shape the railing were also very professional. Top quality, detailed and attractive

Isaac and his team built a handrail going up curved steps, and also placed the posts behind stone…read morewall along the steps, instead of on top of the stones. They did an incredible job and I believe that it was a very fair price. Also, Isaac, was fantastic at responding to emails in a timely fashion and keeping me informed as to the progress and work. Which sadly, I can't say about most other home contractors I have been working with lately. Would highly recommend this company!

Vinyl Fence installed for us a large patio cover 4 years ago and then a perimeter fence around our…read morepatio and backyard. They did our projects on budget and on time. They were extremely neat and careful of all our belongings. Recently I noticed that the patio cover was slumping in the middle. I called Jack and he came out the next day to assess what was happening. After inspecting the patio cover, without hesitation, he acknowledged that the patio cover required additional reinforcing but that it could be done in a way that would look consistent with the rest of the cover. One week later, he sent a crew who fixed the problem. They added a post that removed the slump. The "fix" was completely integrated with the original design. This company stands behind their products for real: no haggling, no costs, no waiting and no problems! Just sound workmanship, with a great and customer-friendly attitude, a reasonable price, and a no-hassle warranty. Truly, I couldn't have asked for anything more!

Before hiring vinyl fence depot, I quoted 3 different companies for a 6ft tall 10 inch wide vinyl…read moregate to compare their prices and designs of the vinyl gate. Among all of them, vinyl fence depot had the best design with best price. So I went with them. However, John (the guy who gave me an initial estimate) was pretty hard to reach in the beginning, to the point where I wanted to just forgo this company. But due to July 4th weekend and his "busy" personal life, I finally got hold of him after a week later. After I got hold of him, everything really went smoothly. He came out again to discuss about the new design and new measurement for the vinyl gate. Then he made the installation happened the next day. Also, I want to give a shoutout to Jack (the manager) who gave me the best price while John was missing in action. Jack called me to update the John's status. I appreciated that.

Jimmy came over at 10am and he was alone to work on our fence he finished at 430pm and fence looks…read morebeautiful we are very satisfied with the results and recommend this company to do any work as they are professional and the quality of fence is great!! Thank you for your help in helping transform my backyard.

When I bought my home, the old wood fencing around the property was worn out, tired-looking, and…read morehonestly brought down the entire backyard. After hiring GNG Vinyl to replace it, the transformation was incredible. What used to feel like an ordinary backyard now feels like a private resort. The new vinyl fencing completely changed the look of the property, added privacy, and gave everything a clean, high end appearance. Every time I walk outside, I find myself appreciating the difference it made. What impressed me most wasn't just the finished product, it was the people behind it. The team was professional, honest, and took pride in their work from start to finish. They treated my property with respect and delivered exactly what they promised. In a world where it's hard to find contractors you can truly trust, GNG Vinyl is one of the good ones. The quality speaks for itself, and years from now I'll still be grateful I chose them. If you're thinking about upgrading your fencing, stop overthinking it and make the call. You'll thank yourself later. Great Value!

As a contractor myself, I've always worked strictly with real natural wood, so switching over to…read morevinyl was completely outside my comfort zone. My old wood fence around the entire property was falling apart with termite damage, so I needed a permanent solution. Leo made the entire process seamless. He showed up on time, brought material samples so I could see what I was actually getting, and answered the phone every single time I called. He answered every technical question I threw at him with complete patience and respect, and he handled my neighbor's contract completely separately without any headaches. It's an investment, but the workmanship and gates turned out great. Leo promised vinyl is a lifetime material, and with the quality of the installation and communication so far, I expect it will hold up just as promised. If you need gates or fencing done by a team that actually communicates and respects your time, ask for Leo

I just did business with the Best company on the planet Top Notch Vinyl Fencing!!!!!…read more I was missing a few pickets on my fence. When the original fence installer refused to come help me because the job was too small. I looked on Yelp and found Top Notch Fencing. They were willing to come out and help me. After they replaced my pickets. I had them return to do the fencing around my pool equipment. They finished the job today and it looks fantastic. I found them to be highly professional, have amazing communication, and have extremely fair pricing. Overall, I am a very satisfied customer. From the moment I talked to Ida in the office (who I adore), to Tony the incredible and intelligent salesperson, to Carlos the remarkable and talented man who installed my fence I have been so happy and feel like a valued customer. Please trust me if you have Fencing needs you have to call this company. There is no reason to go with anyone else. You will not be sorry. They are amazing and I'm so grateful to have found them. There's no question I will be recommending them to everyone I know.

I am writing to share my feedback regarding Andy from A&P…read more He was truly professional and did quality work for a fair price. The value was evident in both the workmanship and the materials used. Andy also took the time to explain everything needed to ensure a high-quality result. Best regards, C. E.

I used Yelp to gather quotes for replacing my gates, and A&P Gates was one of the first companies…read moreto respond. After meeting with several companies, I decided to go with them because their pricing was competitive, Andy was very responsive, and they offered the materials and features I was looking for. They were also available to start the work quickly. Mario did a great job installing the gates, and the overall installation turned out well. My only minor gripe was a few scratches on the gates, which they did offer to touch up -- but aside from that they did a solid job. Overall, I'm very happy with my new gates and the extra security they provide.