Disappointed with their quality control. Yesterday I had 34 board on board panels delivered. They were strapped in two bundles and looked fine with the 2x4 cross braces that were the main reason I ordered from them, but the faces of the panels were not visible until breaking the bundles apart after the delivery. Over 90% of the picket nails were not set. Most about 1/16" to 1/8" away from the picket. Each panel has a few that are at least 1/2" from being set. My advice would be to inspect before purchasing. I suspect this problem is due to a lack of attention to the nailing machine. read more

Two great people who go me what i wanted/needed and the rest was history; "Butch" Peel and Amanda Goudreau; I searched around for the "exact" same fencing project from about 15 people in the area; I had one quota slightly lower than the one for Fence Outlet initially but I really liked the Fence Outlet team. I sent one last email to see if they would meet/beat the lowest out of 15 prices i had and they cut under the lowest one by several bucks and landed a cash deal for my fence at home. Some of the other companies were double (one TRIPLE) the amount for the exact same thing!!!!!! I was told the job was about 3 weeks out, got back from a 4 day vacation and was called that it would be installed in 2 days! Thats impressive! FENCE OUTLET OF NORTH PORT is the ONLY WAY TO GO UNLESS YOU WANNA GO BROKE ! read more

Fence Outlet - Fence on the left and also barely noticeable on the right; perfect job. - Fences & Gates Near Me - North Port, Florida

Our fence is now eight (8) months old and rust is all over. Contacted the company: "Good morning, The service technician was at your property yesterday morning and took pictures. It was determined that we will come back to sand down and repaint the affected areas. This may happen again due to the property's close proximity to the water. The GM will contact you to discuss further and schedule" Our house did not move and at no time were we told this was not the best material for this area. The chain link fence down the street does not have this issue. So their answer is the fence will continue to deteriorate and they used inferior materials for this area. The entire fence is rotting. read more

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Amanda is great at her job gets it done in a timely manner very professional ! Making getting a permit easy

From my first phone call, when Heather answered the phone to Dylan coming out to give me an estimate for my damaged fence....this company is GREAT!!!! I think that the employees are wonderful, Heather always helped me right away when I called. She is professional, friendly, a good listener, because she actually listens to what I am saying and she is knowledgeable with a positive attitude. That is hard to find these days. I love my fence so much. Everything was done to perfection. Even the fence installers were excellent. I will always go to FenceOutlet. They are A+++! Thank you read more

Had a new fence put in 6 months ago ! Then the hurricane hit and knocked this whole fence out. Guy came and said it would be $7000 to repair ! What ? Terrible cheap product used for this fence. Definitely going with another company! They are terrible. Complete waste of money. We understand hurricanes and acts of God, and the full details of the warranty, we get it. However, we have a lot of the fence left over, almost all the wickets, paid over 9k less than 7 months ago, now being asked for another 7,500? It's absurd. We saved for YEARS to get our dream house and fence, we're still paying off the original install. To not offer any considerations because of the hurricane or that the fence is less than a year old seems a bit criminal. We can't afford this. It's a shame. We're not looking for a hand out, just to be treated fairly. We've been hearing from a lot of folks whom lost their fence in North Port that they are being taken advantage of. It almost seems like the company is happy that the hurricane happened in order to drive up profits. read more

Had a new fence and gate installed 6/2023. I noticed the gate was sagging inward onto itself and called to question it. I was told that was normal. Fast forward to hurricane Milton. The section of the gate post that was screwed to the house through the plastic with 2, 3inch screws failed. The plastic broke. I expected to see something more substantial than using the plastic to screw the post onto the house with. Mabye a metal sleeve or 4x4 wooden post with counter sunk lag bolts. When I called and explained what happened I was told 2 small screws through plastic is the normal installation practice. I asked how much it would cost to fix. It was a minimum of $450. I said I would do it myself and hung up. Do not expect gate posts screwed into your house to hold up period. read more

I've been pricing different options to keep my large dog from tearing up the lawn on the side of my house. All I needed was to block off 10' walkway. The prices I received were 700$ & 900$. Then my wife suggested I try Fence Outlet and I was surprised. Not only could I load it up that day, but it was cheaper than anyone else. DIY was easy. I am a happy customer! read more

I contacted Fence Outlet again after Ian destroyed part of the fence in the back of my lot. From the moment I contacted Heather, she kept me infomed of everything along the way and made certain the installer let me know they were her so I could make certain the dog stayed in the house while they were working. The guys were fantastic and I loved seeing a familiar face here to take care of the back fence. The fence looks fantastic - I could not be happier. Thank you guys so much for all of the work you have done for us. Every time someone says how great the fence is I tell them it was you guys. Thank you again for fitting us in and getting the job done for us. I know Chloe is safe out back now read more

We were fortunate the hurricane did not demolish our 6' PVC fence that Fence Outlet installed 4 years ago. However several sections were leaning left and right and the top was uneven. When the salesperson came out to quote the repair he said they would have to TAKEDOWN and reinstall 119 feet of the fence. We did not balk at the $1,841 quote knowing how hard the installers worked and how much time the job took when they initially installed the fence. We paid them $920 and the balance of $921 was to be paid when the job was complete. HOWEVER..... the workers DID NOT take down the existing fence nor did they reinstall it! Two non English speaking workers simply poured concrete around the posts and leveled the fence. It's obvious the sales person did not know what needed to be done to repair the fence and misquoted the repair....or was it an attempt to gouge customers after the hurricane? Total job time: 3 hours and twenty minutes from the time the two workers arrived at the property till the time the job was completed! Total materials: 20 - 22 bags of concrete. No new fencing needed! We have sent emails to the billing department which in turn were sent to a supervisor explaining what took place and our dissatisfaction over the quote. Their response was "you signed a contract" We've continued to receive invoices and they have threatened to place a lien on the property. Today I went online to obtain their registered agent's name and address in preparation for filing a small claims lawsuit against them for the balance they are attempting to collect. read more

Shawn was great helping when I stopped by for repair parts. Ian tore my fence doors apart and I needed parts to rebuild. Patient, upbeat and incredibly helpful. Would recommend using their services for small and big builds. read more

Love my $2,500 fence, but the hinge on the gate broke and Fence Outlet wants to charge me $450 for a crew to come out an "look" at it. They told me that they do not have a "repair" department and I should hire a handyman to see if he can fix it. The problem is, you cannot find the gate hinge replacement part. Gone are the days when companies stand by their products....very disappointing. read more

Heather worked closely with us on our fencing project. Beautifully installed, on time and just right all the way around. We are very pleased! read more

After dealing with head office all my issues were resolved. I'd say this company responds to complaints and deals with them professionally. I'd suggest you be on site when the fence is installed and deal with any issues immediately. Fence outlet must be congratulated in their handling of my complaint and the final steps to making me a happy customer! Way to go Fence Outlet. read more

I am so happy with my fence, I absolutely love it. The installers were very professional and cleaned everything up. My Representative Josh was wonderful. I had some issues getting this approved they my Association and Josh was great. Heather was awesome to work with in the installation department also. They worked around my schedule and even called me when they could install sooner. Would highly recommend using them read more

Worst quality of work & overpriced. Didn't put any support in the fence posts. I understand we went through a hurricane but after watching how fence was put together with no support in the middle posts. Only thing holding everything together was a 1 inch sheet metal screw at each end. no wonder why the entire fence blew apart. Would not recommend this company or having vinyl fencing installed! Total junk! read more

After hurricane Irma we lost our pool cage and decided to replace it with a fence around the pool and part of the yard. Fence outlet was the only company that called me back and came to see us within a week to provide options and pricing. They also helped with the permitting process for homeowners association and the county. Josh the sales an estimator was great and the crew worked hard and got the job done fast. I have recommended fence outlet to many of my own clients and would continue to do so in the future. Definitely give these people a try. read more

Fence Outlet - Fences & Gates Near Me - North Port, Florida

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Was very happy with our initial fence install but 6 weeks after a hurricane you still can't call and speak to ANYONE? To me that's ridiculous. I just got done with a taking forever voice message that gets you absolutely nowhere. I think they need to get their poop together over there instead of having disappointed past and even new customer's concerns. What a joke!! read more

2starts installers were great ,except for not being able to speak English. fence in about 2-3 weeks now and hardware on gate is fall off ,hinges and falling off and sagging gate. Call office in New Port Richey get office Manger Jay Gray tells me we have to call u back with a schedule??? My gate is falling apart 2-3 weeks after install ,I ask how long to schedule, I get we don't have a service giys to fix issues so again have to schedule, I ask so if gate falls off what should I do ,Jay say put it aside till we can schedule someone to rehang it ..... What about my dogs ? so they can't go in yard cause u can't get out here to fix something u just installed???? Real poor customer service.... $$4000 for poor customer service and oh we will schedule u ???? read more

We were quoted a 2-3 week time frame to get permits and then schedule an installation day and they were able to get everything done by the 2 week mark! They were very thorough in measuring, leveling, and cleaning and it looks amazing! We would definitely recommended them to anyone looking to get a fence. read more

Fence Outlet - Fences & Gates Near Me - North Port, Florida

the one star review is for customer service and dishonesty.it wouldn't have taken any more than communicating with me to make me happy. justin never returned a single phone call after leaving half a dozen messages for him over the weeks prior to what my contract stated as an install date ( contract said 5-7 weeks) this was what my salesperson wrote up when i gave them 5000.00 cash (i know-mistake) 5 MONTHS later, we get our fence installed, with two custom gates. less than a month later, one gate not able to close and lock and 19 boards are cracked and need replacing. was told someone would be contacting us to schedule repairs (after driving down there from venice-2nd time, due to no call backs) and still haven't heard from them.so..be warned. read more

Great service and friendly staff From Josh the estimator the the installers They installed a fence at my house and commercial parking lot and both times did a superb job I'm very happy with the outcome Will recommend to all my own customers read more

Wanted a $50 non refundable deposit for an estimate due to the hurricane Price gouging due to the hurricane read more

Received several estimates for privacy fence & everyone was 12-16 weeks out for installation because it takes so long to get the product. Fence Outlet makes their own vinyl so there is no middleman. They said it would take a month for installation. It actually took about a week from the date the salesman was at our house to the day the fence went up. Everything was done in a professional manner & at a very competitive price. They did a great job. We are very happy with our choice of Fence Outlet. read more

First off, I tried resolving this with them, but I got NO Reply from Customer Service. We had a dog run fence installed by "Fence Outlet" a while back. We weren't here full time so we didn't use the sprinkler system until last week. Turned it on and had a geyser of water at a post. I dug it up only to find the pics you see. I actually repiped around the damage myself since I already had it dug up. After repairing it, turned system on and another geyser at next post, assuming since they are in a straight line, they are all that way. All I wanted is for them to repair the Damage THEY caused, but no reply from email to Customer service or Text to Salesman. read more

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Just to say that I am truly disappointed in the service from Fence Outlet would be an understatement. With the original order the wrong gate hardware and wrong rail mounts. We waited 2+ weeks for the wrong partsfor 14 ft of fence and gate. A trip to Fence outlet to get the right parts and you did not have them. The right gate hardware for a 5x3 gate post and rail mounts. We ended up searching for the right mounts with none to be found and ended up drilling the existing hinges additional holes to make it work. Then to use 2 x 3 1/2 rail mounts were it should have been 5 1/2 inch rail mounts. This turned a relative easy project of 14 feet of gate /fence to a all day protect from hell. I would think that you carry normal use items. But not the case. My First experience with Fence Outlet and it will be my last. I was looking for a refund of the parts I did not use. But its not worth my time to drive out there again. I will write it off as a bad experience and review it as such online. read more

Called Fence Outlet 3 weeks ago. They told me they would schedule me with someone to give me an estimate. Tired of waiting, I will just find someone else. read more

This 5 star review is for Heather, Kenny and crew, and their product. Heather was the only person to respond to our requests for information and was able to schedule our repair/install. I was always very grateful to her for ANY news on our install. Kenny and his crew were knowledgeable and efficient. I had concerns about certain aspects of our particular install and they let me know that they had listened and took care to alleviate those concerns. They also did not trample my bushes that certainly must have been in their way, and picked up all screws, pieces of plastic, etc. that were in the grass. I love the way my white fence looks. I think there is a 1 year warranty and in the past, Fence Outlet always came out quickly to make any adjustments necessary. My only advice for future customers is to get the promised install date (or other promises) written down on the contract by Butch Peel before you sign the contract. read more

Office personnel were prompt and polite. Workers showed up when they said they would. Phone calls were made to announce their eta. Work was completed and reviewed with me to make sure I was satisfied. read more

Fence Outlet was great, it looks great and this company was prompt and very professional. I would definitely use them again . I am new to the fencing projects and our customer service rep was great, quickly looked at the job gave me a quote right in my front yard and 4 weeks later I had my beautiful fence. read more

Went in. Was ignored. Another less patient customer came in. We stood there and were ignored for 10 minutes. the receptionist talked to a guy on the otherside of a wall. The other customers ask why they advetise if they were going to ignore us when we came in. The unseen man finally came out obviously irritated. He told us the receptionist would take our number and call us. Surprise surpise we have not heard from them. read more

I called and this great lady in the Tampa office took my measurements and then she wrote up exactly what I would need. I went to the other office to pick it up and they even stayed late to help me. The manager even delivered my materials and I live all the way in Ft. Myers. They could not have been more helpful. Anne read more

Only delay was getting the permit from the Country and Fence Outlet North Port handled all that for me. Otherwise, speedy and excellent service, *VERY* satisfied. read more

Michael Vagedes was great! Customer service was excellent. He was able to come out earlier than I was able to schedule online, gave me some suggestions on where to put the fence because I was not so sure. Would highly recommend! read more

Fence around pool installed 2 plus weeks ago, but incomplete. Missing railing for steps. Also gate doesn't close and many of the support posts are wobbly. Calls are not returned. read more

When you plan your upcoming project, ask for Josh. He is conscientious, thorough and professional. Josh actually listens. He makes sure he understands what the needs are and how best to meet them and achieve your vision. read more

My husband and I wanted to put a new vinyl fence in our back yard, so we stopped and spoke with Fence Outlet in North Port, FL. Our neighbors wanted the same fence as the one we selected. Fence Outlet in North Port, Fl., sent out an estimator for both of our homes. We agreed to have the installation ( that was over $3,000.00). We were given the date of January 31, 2018 for this installation. On that date, no one arrived so I called the office. I spoke with the General Manager. He argued with me that the date was Feb. 5, 2018. No one told us that and we had made previous plans which all had to be changed because Fence Outlet North Port, Fl., did not feel the need or the responsibility to call to let us know. I felt the General Manage was rude as well as inconsiderate. Then they wanted us to CALL and pay our invoice over the phone! No, I sent them a check in the mail. They can wait like we had to. We did receive a $25.00 referral check in the mail because of our neighbors. They do that for every referral, so I hear. WHOOP WHOOP!!! Will most assuredly go elsewhere next time. There are several companies that would like our business, I'm sure. Peggy Luzer read more

We had a large job that was actually somewhat complicated; we installed in several phases. We worked with Mike who was very thoughtful and diligent in making sure we were happy with the final product and that everything turned out as expected. Very happy with the products, price and service at Fence Outlet in North Port! read more

They put in a fine looking fence, work went quick. The only negative was almost signing up for the one deferred interest financing that was offered - be warned, research first so you won't regret later. Happy with my fence though. read more

After contacting and interviewing 5 fence installation companies in the area, we chose Fence Outlet. They showed up as scheduled, answered calls when called, gave a reasonable estimate, were neither the most expensive nor the least expensive in the pack. They offered a nice quality fence at a fair price. They pulled the permit needed and began the work quickly afterwards. Our fence is beautiful. The installation crew was fast, efficient, very hard working and couldn't have been more pleasant. They actually sang while the worked and just seemed like happy, content workers. What a treat! Cayla Matthews handled our phone inquiries and scheduling flawlessly. A big thank you to Fence Outlet. We highly recommend you! read more