I had a 1 yr subscription to the Wall Street Journal (WSJ). I could place delivery holds but only…read morefor 60 days. I put repeated holds over that last years and all of a sudden I was told my sub expired!?? But the reps I spoke to every 2 months told me I had extended my sub into the future! (I had about 9 months left of my year sub.) Dow Jones, will not budge. They are claiming all sorts of stuff that I didn't subscribe to (digital enhancements?!?) So they claim by sub is done. The reps I talked to every 2 months said otherwise. Shame on you for ending my legitimate, 9 month, subscription to the WSJ. EVERY rep confirmed my sub every 2 months when I called and asked about it! Obviously Dow Jones does not stand behind what their employees tell their customers! BUYER BEWARE! HORRIBLE, SLEAZY company that doesn't stand behind their product?!? (And seriously, how hard would it be to continue my subscription that I SHOULD still have?!? Easy to appease the customer IMHO!) I have already told over 100 people this story. Hopefully they will reconsider any involvement w/ this company!!! ZERO STARS!

The Wall Street Journal is a daily American business focused newspaper. They also have WSJ the…read moreMagazine. For me this paper holds very little attraction. My mind can't wrap around high finance. I like to take a look at the magazine when I'm at the newsstand. When I think about the Wall Street Journal Newspaper I envision men in suits riding the train to and from their office. Just because I don't subscribe doesn't mean I don't pay attention to the current financial news they're reporting. I can narrow down the articles according to my interest by reading online. There's lots of editions some of which are specific to your location. It's also available in Japanese and Chinese. I'm recommending you read it and form your own opinion.

PUP sells e-books in the highly restricted Glassboxx format which cannot be used on e-readers. I…read moremade the mistake of purchasing one, and they refused to allow me to return it or convert it into a gift.

Ordered a book, paid for it on line, received an order confirmation and two hours later an order…read morecancellation. I sent an email to ask why my order was cancelled, since payment still showed as pending on my bank account overview. No response whatsoever. Ordered the book once more on their website, this time using a different credit card. Got an order confirmation and the book arrived in the mail within days. Yet my payment for the previously cancelled order went through and was taken out of my account. Called 'Customer Service', explained the whole thing to a lady in Alabama.She told me my order number did not exist in the system and requested I should send a letter with the order confirmation + cancellation as attachments to her email address. Everything was returned as 'this email address cannot receive your message'.Sent her a letter in the mail with all paper copies of everything. Got another copy of the book in the mail. Now I have 2 copies of the same book, and I needed only one. Never got ANY reply on the letter I sent. Lost quite some time dealing with this mess.Ended up sending the second copy (John Adams, 'The Fear of American Oligarchy' to my friend who lives retired on Crete, Greece. Good for him. Just a nasty experience for me with what I believed to be a dignified publishing house.No ladies and gents: They mess up big time and can't even find the courtesy to reply.Be ware ordering directly from their site!!!