Great service...... Great people…read more.... Fixed correctly & a great price! Highly Recommend!!!!!

I was travelling thru Lubbuck. My car was vibrating. I would have believed anything…read more Trejo drove my car, told me my tires wee out of balance. $40. I give him 10 stars

They were absolutely amazing, incredibly kind and patient. I don't know much about cars, and when…read morewe first brought it in, they thought it was an engine knock and that I would need to replace my entire engine. However, it turned out to just be the compressor for the AC that was messed up. They replaced it within a day, were incredibly friendly and kind, and also fixed my AC in the process.

Brought truck for alignment,didnt correctly fix the first time, had to come back and align again…read morewhich they made me pay for another alignment for there mistake. Last time using them

Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

This is my family's go-to for car wash and oil changes and they've never done us wrong, although…read morethey never get everything quite perfect either. For oil changes they usually move quick, though they always have at least a short wait. They used to let you pull your car in and stay in it the whole time, but now insist on doing it for you. For car washes you sometimes have to go through twice for missed spots, but it's nice that they hand-dry here. Plus, you get a free wash with every oil change. The vacuums aren't the greatest on suction, but they are okay for a quick once over. The staff is kind of hit and miss. Sometimes friendly, sometimes not so much, but usually easygoing. Prices are about on par for similar services in town. I like that they are a good place to get everything done at once.

Throttle assembly needed to be replaced on our Ford 150 pickup On a Saturday. Made several calls to…read moremechanics that were open on Saturday and all but one said they were booked Full. We told them we were from out of town and needed to leave on Sunday. Lubbock family auto said they would do it at 5:30 pm. So we took it to them and they replaced it for only $100 labor which was more than reasonable. I would highly recommend them. Very nice and friendly.

From the owner: Welcome to Lubbock Auto & Family Garage!…read more Looking for reliable, honest car care with a personal touch? At Lubbock Auto & Family Garage, we treat every customer like family. Full-service auto repair Trusted by Lubbock families Friendly, experienced mechanics Fair pricing – no surprises Whether it’s routine maintenance or major repairs, you can count on us to keep your vehicle — and your family — safe on the road. Locally owned. Family operated. Book your appointment today — we’re here when you need us! Call or message us now!

The absolute worst place to take your car-take my bad experience as proof enough to not ever do…read morebusiness here. They bold face lie to you about the lifetime warranty on services provided. Give you a lousy excuse as why it's no longer lifetime??! Wtfe. And that's after you go through days on end trying to get them to reply. OK and do not schedule an appointment bc they will be closed with nobody on duty even though they text you half an hour beforehand to confirm. I'm warning you-save your time, energy, and money---this is the worst all around shop. Read others reviews--you'll see it's not just a one time mishap... it's consistently bad service, bad business, bad everything.

I took my vehicle in for a simple leak. Myself and the warranty company paid over $5000 for…read morerepairs. The leak was back in less than a week. I got it back and almost got into a wreck with it after the axle just broke off while I was driving. The car also started jerking whenever it goes over a certain speed. When I took it to another shop it was going to cost over $2000 to fix it. I never took it back because they would probably find more issues to supposedly fix. The vehicle is just sitting in my driveway.

You'll find this place to be absolutely honest and trustworthy. The owner here is very…read moreknowledgeable and the work is done right. I fully recommend this business. I have suggested this to folks needing auto work.

requested a quote for air suspension replacement and never heard a word from them. so to be honest…read morei am not sure of there quality of work but customer service wise is a 0 as of now

We were traveling out of town and a rainy Sunday afternoon and our truck water pump went out!!!!…read more on the side of the road !! we both began to google mechanics in post tx. Toms can up but closed. we took a chance and called. Tim answered said he would be happy to help us, gave us tow number and willing to fix our truck on a closed business day, rainy and a Sunday!!! He was very polite and went above and beyond!!! Thank you so much and May God bless you and your business!! we so appreciate all you did getting us back on the road!!! Traveling Grandparents!!!

Driving across country and noticed around 4:45pm that I had a headlight out. They stayed open a…read morelittle after closing so I could make it in for them to replace the bulb. So responsive and helpful. Thank you guys so much!!

Stay away from this mechanic, rate are bigger then dealer, charge me $620 for jump start, biggest…read morescam in Lubbock, tx

I got to Lubbock and had a wheel bearing and a axle go out. He was quick to get there got…read moreeverything done. Starting driving and had my abs light and track light is on. Got back to Colorado and my boss told me that the bearing might have been put in wrong. Now I gotta pay more to get the issue fixed

They are honest and have fair prices. I had never gone to the mechanic without my dad and was super…read morenervous but they gave me no reason to be. They even told me things the dealership recommended me to do to my car were unneeded and would be a waist of money. Great genuine people!

Excellent is the perfect description. I took my truck to another mechanic. They charged me for…read moreone thing that did not work, then spent several weeks trying to diagnose the problem. I decided to try Jason and Excellent Auto. He had the truck for one day, and it is fixed; the problem is resolved. They are knowledgeable and fair. Thank you!