My fayher was admited for rehabilitation following surgery. He is in far worse shape now than when…read morehe was admitted. They can't get meal orders straight much less patient care. They can't even get the treating physician right. When he was admitted we informed them of a change we wanted to make in who his treating physician was. Two weeks later we saw some paperwork showing that it had not been changed. It was brought to their attention and they said it would be corrected. Just found out the change still had not been made.

I would trust Azura Memory Care for my loved ones memory care needs.read more

Staying there for rehab. Not impressed in the least. Staff comes into your room all day and night…read moreeven if your sitting on the toilet. Will come in to give you meds or check your blood (no privacy). They advertise " Our Smart Healing Program puts dietary professionals on your team. Meals at Shady Lane are not only delicious, but set you on a smarter, healthier road to recovery. " Their delicious meals consist of ham sandwiches, mac and cheese and bologna sandwiches for dinner. Cold eggs and cold oatmeal for breakfast and leftovers for lunch ! Last I was taught a patient heals better with rest and good nourishment. They don't seem to believe in that at Shady Lane especially the staff that work on the weekends.

Stayed at Shady Lane's short stay and rehab units up u til a couple weeks ago--left right before…read morecorona virus crisis. Got noro virus while on the short stay unit along with several other residents. They isloated me during my illness, but universal precautions where lacking and haphazard ( some staff used protective gear, hand washing, etc. and others did not. Proper disinfecting in common areas such as dining rooms and on frequently touched items such as door knobs, handrails, etc seemed quite insufficient if one uses how rapidly and widely it spread to other residents. I later became a rehab unit patient and an influenza outbreak among staff was spreading to patients--as evidenced by adminstering the prescription drug 'Tamiflu' to all patients. Again, it seems proper disinfecting in common areas and frequently touched items seemed insufficient. Additionally, not all sick staff regularly used mask and standard handwashing upon entering and leaving rooms to protect patients. Lastly, I concur with a previous reviewers assessment of their disregard for privacy by mnay staff entering room without knocking or knocking and just walking in rather than waiting for a response--while I could habebeen or was on toilet, changing, etc. also concur about the reviewer's assessment of the food. Little apparent nutritional value in processed and canned foods and meals more often than not were cold and overcooked to the point of being quite hard. Lastly, some staff were great, a few outright rude, and a number that never offered help for their entire shift. Sadly disappointed.