Very nice gentleman. Very knowledgeable, honest and trustworthy gentleman. Does great work! Will…read moredefinitely use his services again! Great prices too. Fast service.

William Taylor is a complete crook. He stole my generator. I called him out for repair. He said he…read morecouldn't fix my generator without removing it. He removed it. I payed him. Then, he tells me I will have to pay for the part to repair it upfront. He refuses to give my generator back. He has no physical address for his business, his website is bogus and includes screwy links to a whole bunch of nothing, and the license plates on his work truck actually belong to a van. He is as dishonest as they come. NEVER call this guy. You will regret it. I'm simply trying to save anyone from making the same mistake I made. This man belongs in jail!

Gennnn Prooooo, when the lights go ouuuut, you stay onnnnn!…read more First of all no other Generator company has a better jingle. Periodt! I was on hold jammin this banger and almost hoped they wouldn't pick up the phone so I could keep listening to this melodic country tune ! I was trying to hold out for a power outage B4 leaving my review but by the grace of God I haven't had an outage. In Jesus name. Won't he do it? I'll come back to update my review when one occurs. At any rate, Gen Pro has been top notch from salesman, Justin Tran going over everything with me thoroughly during my initial consultation to the electrician and gas guys ensuring I was adequately set up for my install and then the install itself, *chef's kiss, Outstanding! The electrician even came out the next day when I noticed my a/c wasn't coming on. It was a hot summer day on a Saturday in Houston and I was determined to get a hold of someone at the company to resolve my issue that day. I figured I'd have to go without A/c until the following Monday, but God and the fine folks at Gen Pro quickly came out to fix the issue! I had called sales guy, Justin, the weekend operators, everyone I could get a hold of and within minutes they had gotten a hold of the electrician who ultimately sped to my home like a knight and shining armor in his Hey Dude weekend/day off shoes to quickly resolve my issue. He even moved my inoperable vehicle out of the way to get access to my attic. They could've ignored me. How often does the sales guy actually pay attention to you after he's gotten his sale? How often do the the operators located in another city (Dallas) track down the electrician and then the electrian speed over to your house on their Saturday off to help you out?? Well that's the level of service you get from A&A Gen Pro. Superior. These folks go above and beyond. Additionally the gentleman who installed my generator had a great sense of humor, was super professional, kind, knowledgeable and went over everything with me to ensure I understood what to anticipate regularly, during an outage, routine maintenance visits, things I could do on my own when/if ever needed, etc. As he promised, my generator cycles through like clockwork every Saturday at 10AM ensuring it's readiness should the power go out. Im so glad I selected A&A Gen Pro as my standby generator provider 10 out of 5 stars to these fine folks and there bomb/catchy theme song! Gennnn Prooooo, when the lights go out, you stay onnnn!

We had a sales person (Matt) came for an estimate for standby home generator on April 30, 2026. We…read moresigned the contract and paid for a deposit with credit card. We applied for their Synchrony Bank payment plan with no interest for 18 months. After sales guy left I checked the location of the proposed area and saw that there is a vent there. I called and emailed him. He said he didn't know what type of vent but the generator is vertically 5' away from the vent and 5' away from a window. However, the generator is NOT 5' horizontally from the vent. We also told GenPro sales guy it takes 30 days for HOA approval. GenPro emailed us the estimate on May 5. I applied for permit with HOA on May 5 after talking to sales guy and receiving his drawn in generator in my pictures that I sent him. Meanwhile I emailed our builder (May 3) and independent home inspector (May 6) to find out what type of vent is near the proposed location. We thought the fresh air intake vent is on the roof. It took them a few days and we received replies on May 6. They confirmed that it is the fresh air intake vent. So when the generator emits carbon monoxide it would travel approximately 59-60" up into the fresh air intake. Yes I took into account the concrete pad and the top of the generator. I measured the vertical distance from the height of the generator to the bottom of the vent. On May 6, their install team emailed and said they would do installation on May 18. I told GenPro to hold off on everything as I am waiting for HOA approval and I am not comfortable with the proposed location and need to do more research. This was the same day I received replies from builder and home inspector. GenPro then sent a field supervisor to my house on May 8 to answer questions. He said GenPro would move the location further along the wall and we would not have to pay for the extra electrical and gas trenching cost. This would mean there is about 20' between the generator and AC where we can't push the lawnmower in. We have a narrow lot. We do not feel this is best for us. In addition when time comes replacing the AC unit would have to be lifted above the generator. There is no gate on the side with the AC and proposed generator. Meanwhile Synchrony Bank charged us 50% of the balance on May 1 (over $6,000). I received an email of the CC balance on the account and it is due 6-2-2026. I did not receive the Synchrony credit card in the mail until May 11 and have not even activated the credit card. I have emailed GenPro on May 11 to cancel, request deposit refund and charge back to the Synchrony amount. I have not heard from them. BEWARE of this company. The sales team just cared about making the sale. If I had not questioned the proposed location GenPro would have installed the generator at a location that is UNSAFE and possible leading to death. See my picture of the vent and GenPro's marked up of where the generator would be.

I brought my generator to this store 3 months ago and called 9 times already. Every time I call…read morethey are promising to finish in a few days. Never got a call back. I showed up in the shop and Mr Richarson said "what do you want me to do? I cannot answer the phone. Do not have the resources to work on your generator neither time to answer the phone..." He promised to call back in a few days and have the generator ready. He never did. At this time I am wondering if he will give me my generator back. I need it and have no budget to buy another one.

I have faith in him And his knowledge of small engines…read moreI really rely on my lawnmower. I have found that hiring people to mow is very iffy. Sometimes they never show up so I depend on Richardsons to keep my motor running!

I called after 5 pm about a breaker that I really needed replaced (it was for the ac and in Houston…read morethat's an emergency). I asked if he could come out first thing the following morning and he said he would actually come that night! He came out and got us up and running. Pricing wasn't bad either. Would recommend.

Paul was able to walk me through how to resolve what I thought was a wiring issue with a quick…read morephone call! I'm really happy I reached out to him and will reach out to him in the future if I need anything from an electrician!

Jerome and his team were outstanding! They troubleshot my Ryobi portable generator and took the…read moretime to explain the issues with the carburetor plugging and what I need to do to prevent from reoccurring. Runs like new and ready for hurricane season or a power outage Great Christian men and top notch work quality I highly recommend them for small engine work Long time experience in this field

hello everyone, i am writing this review to inform a lot of…read morepeople is confusing my company to this company. my company name is batiste small engine repair and not batiste lawnmower shop. i had a review to come to my account with the understanding that they were sure it was me. after further investigation, i see the mix up that was made. if anyone has an issue with batiste small engine repair, please contact me at (832) 368-5875 to see if you every called me or the other company.

Fixed my stove very quickly. He didn't explain what he was doing or what exactly was wrong, but it…read moregot fixed fast.

Good value for the price and qualified technicians. They are prompt, professional, and fair.read more

Wife was well pleased with the installation. Came out to the house and finished the OTR microwave…read moreinstall in about an hour. Best Price compared to other local companies, and will hire him for other jobs!

Cane out quickly. Work quickly. Price was fair. No issues at all thus far. Dryer working well and…read morenoise is gone.

Great company. Honest. Knowledgeable. Very experienced. Fair prices. Exceptional customer service…read more Zero BS. Dryer wasn't heating. Dryer repair tech diagnosed 90V coming from an outlet that should've been 220V. Thor Enterprises came out that same day and replaced the faulty breaker. Our house was built in 1978 and has the same breaker box. Danny said it was still in working order and didn't need to be replaced altogether. Most other companies would've wanted to switch the whole thing out for a bigger pay day. You can trust Thor Enterprises to do the job right. Highly recommend.

I had a great experience with this company and would recommend him to everyone. Mr. Danny was very…read morehelpful and fixed every issue we had. He was also very patient and walked me thru everything that needed done and he fixed. Mr. Danny is a very reliable and on time contractor. If ever you need work you need to call this company. I will always use him and his company in all my projects. His client, Tonya Starkey