Saved My Life After 30 Months of a Hopeless Venous Stasis Ulcer…read more Dr. Cripe and the entire team had a huge impact on what seemed like a hopeless condition and truly saved my life. After 30 months stalled, my venous stasis ulcer is now healing at an astonishing rate. Their willingness to collaborate, fight the government claim adjuster denials, handle peer-to-peer reviews, and push through all the bureaucracy got the advanced treatments approved and made healing possible. Forever thankful for the care and attention.

Dr. Kentston Cripe, DPM is an excellent Doctor and his office staff is also excellent. I have only…read morebeen to him two times, but his questions and conversation show clearly that he sincerely cares about the whole person and not just his area of specialty. I strongly recommend him to anyone who wants a good medical provider. I would give him ten stars on the scale of five if I could.

Dr. Kim is one of the best Podiatrist I've ever been to, I was very pleased with the surgery he did…read morewith my hammertoe. Dr. Kim had to correct my surgery that I had from another doctor years ago and he did an amazing job. I recommend this doctor to anyone. He not only is a great surgeon, but he is also kind, and caring.

Dr. Kim is kind, knowledgeable, and thorough based on my first experience the recent appointment I…read morewent in for my second visit to discuss treating a toe that swollen and discolored since an injury 2 years ago. The appt was his first of the day, lasted less than 5 mins, and my issues definitely were not heard. I walked out with a plan to buy expensive inserts and a prescription that actually was never called in. 3 weeks and 2 msgs later, still not called in I don't have time for this pain. Going elsewhere

I first cane in back in 2023 for a right foot pain. Got to see Dr. Docharty. She was very thorough…read moreand nice. An xray was done on site. I was recommended to have foot inserts in all my shoes. This year, we came in for my son and this time we met with Dr. Drake. He was very thorough and knowledgeable and kept us at ease with whatever is going on either my son's foot. The MA assisting us was very nice and pleasant. Definitely thumbs up for this office

Dr Drake was very concise about my son's ingrown nail issue. He addressed our questions with…read moreanswers that were easy to understand. My son didn't flinch when the doctor was trimming his toenail, so he must've been gentle. Very good bedside manners for this podiatrist. The staff were also polite and helpful with the aftercare.

Need remake of leather orthotics? Excellent services. How to…read morereach MaryJo, the front desk gal? Thank you

He is the most nicest and genuinely caring doctor I have ever been to! I have been suffering with a…read moreplantar wart for almost two months that's been killing me to walk everyday. Was able to get an appointment with him within a week. He surgically removed it in a minor procedure in my first visit today. He gave me clear instructions on what should I do to take care of that area on that feet until I recover. He called me in the evening to check on how am I doing and reiterated the instructions. I really appreciate that. Oh and the lady at the front desk is such a delight to talk to! Anything to your feet, Dr.Sucheski is whom you should be looking for

Dr. Docharty, Did an outstanding job on my right foot. It…read morehas never felt better. I no long walk with pain.

I had heel pain for a couple years and would just bear the pain. I am heading off to a trip where…read moreI am going to do a lot of walking. Took my friends advice to see a doctor. Dr. Docharty had an opening and I took it. She is wonderful! Very knowledgeable and personable. Knew exactly the spot on my heels where it hurt! Got the cortisone shots in both feet and it worked like a charm! I followed her instructions of ice bathing my heels to prevent flare-ups. I feel like a new person! I saw her at the downtown location. She is in Roseville on Fridays.

I can only try to express my gratitude of Dr Phams office. I…read morefound them a little over a year ago, after almost a decade of toe nail fungus. I tried other places and all they wanted to give me was topical & harsh pills with terrible side effects. At Dr. Phams I had a planned out treatment consisting of laser treatments (that were not painful) & medication as well as topical. Also medical pedicures. I followed these treatments to the T & within 6-8 months I saw such improvement. I now have normal toes & am so grateful for him & his office. Rachel is so meticulous with the pedicures too. I've also had my 2 big toes Ingrowns removed & that went well too. As far as scheduling I've not had an issue at all Maria and the front desk always accommodate where they can. I appreciate them! They stay busy & I recommend them to everyone!

I am extremely disappointed with this office and the way my billing and insurance matters were…read morehandled. My initial visit went well. We discussed my treatment needs, and I agreed to have foot x-rays taken in order to obtain custom orthotic inserts. Before proceeding, I specifically confirmed that both the x-rays and the night splint I received would be fully covered by my insurance. I was assured there would be no out-of-pocket cost for those items. I was later informed that the orthotic inserts were not covered by insurance, so I paid $500 out of pocket because I was in significant pain and seeking relief. When the inserts were ready, the office attempted to schedule a follow-up appointment for pickup. I explained that an appointment was unnecessary and that I would simply stop by to collect them, which is exactly what I did. Two months later, I received a bill for the x-rays and night splint -- the same services I had previously been told were fully covered. I was also billed for a "visit" related to picking up the inserts. That "visit" consisted of me walking into the office, paying my balance, and leaving with the inserts. I never saw a doctor or nurse, never left the waiting room, and the entire interaction lasted only a few minutes. I contacted the office to dispute the charges. While they agreed to waive the fee for the pickup "visit," they refused to remove the charges for the x-rays and splint despite the information I had originally been given. I also expressed concern that billing for a medical visit that never actually occurred could constitute fraudulent billing and stated that I intended to report the matter to the medical board. The representative I spoke with responded dismissively and told me to "go ahead." Afterward, I contacted my insurance provider directly. They confirmed that they would be recouping payment for the improperly billed visit and that I did not owe any balance for the x-rays or splint. They also informed me that the orthotic inserts likely would have been covered had the office properly submitted the claim. Furthermore, submitting claims to insurance is part of the provider's contractual obligation. Instead, I was required to pay $500 out of pocket for something that should have at least been processed through insurance and applied toward my deductible. Patients should be able to trust that a medical office is providing honest, transparent information regarding billing and insurance coverage. Unfortunately, that was not my experience here. I believe patients deserve to be aware of these practices before seeking care from this office.

They were super nice to my grandma. Nice staff definitely helped her with her pain and what she…read moreneeded.

After spending about 3 minutes with Dr. Wilkes at my initial consultation I was told that I needed…read morea joint replacement in my right foot. I was trusting and agreed to the surgery. Two days before the surgery I received a message that a script for pain meds and antibiotics had been submitted to a pharmacy that I had never used in the past. And I had never used this pharmacy because they didn't accept my insurance. I contacted the office multiple times and was told the mistake would be corrected. Since the script had not been properly submitted by the day of the surgery I mentioned it again, both to the OR prep nurse and Dr Wilkes. I was assured the meds would be available post op. But they were not. Since the surgery was on a Friday (don't ever have surgery on a Friday) I was forced to go the weekend without meds. On Monday I contacted the office 3 times and was told the messages would be relayed to Dr. Wilkes. But Monday evening the pain had become so bad that I required a trip to Sutter Roseville ER. (See attached pic) The ER provider submitted the script for pain meds and antibiotics immediately. After a couple of months post op and still experiencing intense pain in my right foot I question Dr. Wilkes as to the surgical procedure that he had performed. He assured me the "joint replacement" had been successful and that it would take a few more months before I would have any relief. After seeing Dr Wilkes multiple times and getting the same explanation re. the surgery I decided to see a different podiatrist. Upon the first visit this new podiatrist scheduled an MRI of my right foot. Long story short, the MRI did not show that the joint had been replaced. The doctor mentioned that she was unable to determine what had been done during the surgery by Dr. Wilkes. She also mentioned that the joint was "destroyed" and that a second surgery would be required to fuse what was left of the joint in question. There are other negatives associated with my treatment from Dr. Wilkes but I'll skip over those to keep this review as brief as possible. If you're considering surgery with Dr. Craig Wilkes I would definitely advise to seek a second opinion.

Dr. Shoemaker's office does not respond to voicemails nor emails (listed email on voice message…read morerespond is blocked). Excessive pre-payments and unresponsive for reimbursement. I am now reading reviews on yelp and google of other people's experience and seeing that excessive overbilling is common with this office. Visited Apr 16th for broken toe, they charged $500 (receipt) and said they would bill insurance then reimburse. Received a bill for another $114 which claims I have not paid $0 for services rendered after my insurance was applied. When you call the office, forwards to voicemail during business hours and to email pace5@surewest.com, if you send them email, it is blocked by google. I was told after they collect $500 as a prepayment they would process my insurance claim within the next two business days and reimburse me. It is now June and I am receiving a bill for services that I nearly paid 5x over out of pocket and they are unresponsive. Dr. Shoemaker also recommended surgery within 2 days of my visit at the outpatient center in roseville, but the surgery was cancelled due to the fact his office would not disclose the surgeon or pathology fees, requiring that I would cover the surgery in full. Even though my insurance provider is in network and they put in the claim for the appointment I did attend over a month a half later, after collecting cash payment from me 5x the anticipated cost. He told me he is selling the practice, understandably his staff may be busier than usual, but it is unethical to collect excessive payments and become unresponsive when reimbursement is due.

Great doctor, kind and knowledgeable staff!…read more We Ordered orthotics and bought a pair of quality shoes! Our feet are VERY important! If we maintain our feet health including our toe nails, exercise and pay attention to our balance and how we walk we will be happy And safe longer! Dr. Shoemaker is guiding us in our quest for healthy feet!

I just tried to make an appointment with Dr. Hight for a new issue and was told that he permanently…read moreretired about six months ago. He did an amazing job taking care of my foot. He was very professional, caring, and did a great job with surgery. My foot has been mostly pain-free since recovering.

Dr. Hight took great care in the review of my ingrown toenail and recommended two options…read more I received prompt attention on the day of the appointment, the physician was very thorough and professional.