I have AGS. My levels are .32; anything over .10 is positive so mine are nearly three times the…read moreminimum positive result. The Public Health nurse who called me said I should see an allergist and get a prescription for epi pens because AGS is weird and even with low levels I could have an anaphylactic reaction (and as it turns out the absolute gastrointestinal misery I went through that spurred me to get the testing *was* a form of anaphylactic reaction). Unfortunately I chose this place. Over $600 to be told the AGS levels on my blood test were "likely a false positive" and therefore no Epi was prescribed. Visit notes list several things that were not actually done and says I likely have "food intolerance", not an allergy. Completely disregarded the fact that AGS is a reaction to a SUGAR molecule while the limited scratch tests he did on me check reactions to PROTEINS (which is why they are NOT reliable for testing for AGS). Did NOT prescribe an Epi for me, so I just starved my way through a two-week camping trip for fear of potential reaction. My visit notes also suggest a "pork sausage challenge" at the office over 4 hours to rule out AGS. That's NOT the way AGS works. With AGS you can eat something one time and not react at all, and have the exact same thing two days later and have a bad reaction. It's a crap shoot. It's just plain dangerous to suggest to someone they're not AGS based on the fact that they don't react within a few hours to *one* in-office challenge. What happens when someone celebrates with a nice steak dinner because this doctor said they had a false positive, and they wake up in hospital or worse because *that's* when their body decided to react?? I also do NOT appreciate the complete lack of transparency with respect to pricing. Prices and fees should be clearly communicated BEFORE testing so the patient can make an informed decision as to whether to proceed. I feel like the over $600 I was charged for this one short visit with minor testing was a massive overcharge. I won't be going back.

Dr. Vuong was laughing and reading City View with a nurse. I had a full-on panic attack while I was…read morein the waiting room . Waiting half naked to get poked 86 times and not feeling well. This to me was not professional at all. Dr Vaughn was not nice at all. And because of this I had a panic attack and needed a female nurse to be in the room. I would definitely not recommend go somewhere else. I should have.

Very kind staff! They've always taken good care of me. I'll be moving soon so sadly I won't be able…read moreto visit their office anymore, but it was always cleanly and orderly

First time coming here I was lost... haha. I called them and the receptionist was so helpful and…read moreguided me to the building. Embarrassing but that was such great customer service. I switched pediatrics because the old one was too far away now and I'm glad I did. The inside is clean and very modern. The staff are very caring and provided overall really great service and care!

Dr. Pets is an awesome doctor. She listens to your problems and searches for answers. She is…read morewilling to "battle" the insurance company to help you. Everyone in the office is very nice and easy to work with. Normally when you call in with a question to a doctors office you receive a call back from a nurse or another support staff member. Dr Petts always take the time to call me. I have seen a number of allergist before I found Dr. Petts. I would recommend her to everyone.

I've been getting allergy shots for 5 years at Allergy Institute PC; the staff is helpful and…read morefriendly. The shots have helped a lot and now I can mow the lawn without wearing heavy clothing and a respirator. I no longer use an albuterol inhaler. I still have minor coughing bouts, but nothing like what I used to go through. Insurance pays most everything; costs me about $40 per year for everything. Highly Recommend. My dogs come with me and wait in the SUV.

I was a patient at the Allergy Institute this Spring and I can't say enough about the staff and PA…read morewho assisted me with my allergy symptoms. I found Alex J., to be very informative while explaining the process and then the results of the testing to me. It was nice to finally understand why and how my body was reacting to various allergens! I would highly recommend the Allergy Institute for those seeking answers.

As others have said, BAIT AND SWITCH tactics used and receptionist is rude--do not go! I cleared…read moretheir acceptance of my insurance before referral, and again before coming for my 1st appointment and the 1st thing I was asked was to sign a form stating my insurance didn't cover the hearing test and I'd agree to pay out of pocket. I advised my insurance does cover hearing tests and did just two months prior and I did not need another test, she advised they prefer their own and if I would not sign the form it sounded like I was not a good fit for their establishment. She is correct--I know a fraud when I meet one and was not an easy target, so I was a bad fit. (The next clinic I called was appalled and said they would never refuse a patient who did not want a hearing test). Don't give this company your personal information -- I would not trust them at all.

They are super friendly most of the receptionist know me by name even when Covid-19 happened and I…read morehad to wear a mask I've been going there for over three years a few of the nurses are not the best at giving shots but they aren't that bad the Dr. a little cocky but he is is still good.

Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my…read moredaughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until who know if they are now after their submitted my complaint to the Iowa Medical Review Board. Details below: I took my daughter here to see Dr. Etan Young for coughing symptoms. On the first visit, Dr. Etan Young did not use his stethoscope to listen to her chest or back, instead he listened to me narrate her history over the last few years (of her intermittently getting a cough that would not go away for a couple of weeks). He told me he did not need to listen to her chest because from what I had told him he was sure it was asthma and to continue using the ibuterol inhaler and recommended I get in with the allergy center. He said the allergy center was a separate entity managed through them. I set an appointment at the allergy center at that time which was ,"United Allergy", the same building and down the hall from where we were seen by Dr. Young. As suggested by Dr. Young, we made an appointment at that particular allergy center. They conducted a prick test and determined Emilie was allergic to everything (all grasses, trees, weeds, mold, dust mites, feathers, cock roaches ). They said we should start her on allergy shots right away. The first 2 round of shots were done in their office and after ensuring we could confidently administer the shots on our own, they instructed us to administer the shots to her at home and return for the new vials containing higher doses each month. Once we were made aware of my daughter's allergies, we made sure to do everything possible to make her less susceptible to coming in contact with these allergens as much as possible. (We purchased special pillowcase and mattress covers, paid for a deep cleaning on our home without harsh chemicals, had our entire homes ducts cleaned, removed all stuffed animals from her bed, bought chemical free products, and kept our daughter inside on high pollen days (there were many times she was not outside playing with friends because of her alleged expansive allergies. We were very fortunate that an encounter of the mother of one of Emilies classmates, Dr Young, 5 years ago referred us to their affiliate allergy center next door, and they said my daughter was allergic to everything, after a prick test. These people were NOT Board Certified from before 2018- until ?!, if they are now after their submitted my complaint to the Iowa Medical Review Board.

Saw Dr today, it went good nice and informative, waited to schedule surgery and had another…read moreappointment, they said the scheduler would call, never did, I left a voice mail twice, nothing they promised they would call back as I have another procedure scheduled, and needed o know today what I was supposed to do, I feel like I don't matter and may go elsewhere for this because if I have issues post op, will anyone call back.

Dr. Pelzer is a knowledgeable, patient and fun pediatrician. Our first child has been going for…read moreseveral years now since they were a newborn and we just started taking our second to him as well. He uses play to make our child feel comfortable with him while he's doing his checkups. Always listens to us and values our input as parents. Highly recommend him as a pediatrician.

The radiology department is a totally complete joke, they cannot seem to get orders that have been…read moresent to them from practices outside of Iowa Clinic correct, and then all the sudden they lose orders completely from other clinics, when asking for practices to move radiology orders completely to another radiology group They also mess that up and find out they didn't get pre-authorizations that they should have gotten weeks ago