I have AGS. My levels are .32; anything over .10 is positive so mine are nearly three times the…read moreminimum positive result. The Public Health nurse who called me said I should see an allergist and get a prescription for epi pens because AGS is weird and even with low levels I could have an anaphylactic reaction (and as it turns out the absolute gastrointestinal misery I went through that spurred me to get the testing *was* a form of anaphylactic reaction). Unfortunately I chose this place. Over $600 to be told the AGS levels on my blood test were "likely a false positive" and therefore no Epi was prescribed. Visit notes list several things that were not actually done and says I likely have "food intolerance", not an allergy. Completely disregarded the fact that AGS is a reaction to a SUGAR molecule while the limited scratch tests he did on me check reactions to PROTEINS (which is why they are NOT reliable for testing for AGS). Did NOT prescribe an Epi for me, so I just starved my way through a two-week camping trip for fear of potential reaction. My visit notes also suggest a "pork sausage challenge" at the office over 4 hours to rule out AGS. That's NOT the way AGS works. With AGS you can eat something one time and not react at all, and have the exact same thing two days later and have a bad reaction. It's a crap shoot. It's just plain dangerous to suggest to someone they're not AGS based on the fact that they don't react within a few hours to *one* in-office challenge. What happens when someone celebrates with a nice steak dinner because this doctor said they had a false positive, and they wake up in hospital or worse because *that's* when their body decided to react?? I also do NOT appreciate the complete lack of transparency with respect to pricing. Prices and fees should be clearly communicated BEFORE testing so the patient can make an informed decision as to whether to proceed. I feel like the over $600 I was charged for this one short visit with minor testing was a massive overcharge. I won't be going back.

Dr. Vuong was laughing and reading City View with a nurse. I had a full-on panic attack while I was…read morein the waiting room . Waiting half naked to get poked 86 times and not feeling well. This to me was not professional at all. Dr Vaughn was not nice at all. And because of this I had a panic attack and needed a female nurse to be in the room. I would definitely not recommend go somewhere else. I should have.

Very kind staff! They've always taken good care of me. I'll be moving soon so sadly I won't be able…read moreto visit their office anymore, but it was always cleanly and orderly

First time coming here I was lost... haha. I called them and the receptionist was so helpful and…read moreguided me to the building. Embarrassing but that was such great customer service. I switched pediatrics because the old one was too far away now and I'm glad I did. The inside is clean and very modern. The staff are very caring and provided overall really great service and care!

Dr. Pets is an awesome doctor. She listens to your problems and searches for answers. She is…read morewilling to "battle" the insurance company to help you. Everyone in the office is very nice and easy to work with. Normally when you call in with a question to a doctors office you receive a call back from a nurse or another support staff member. Dr Petts always take the time to call me. I have seen a number of allergist before I found Dr. Petts. I would recommend her to everyone.

I've been getting allergy shots for 5 years at Allergy Institute PC; the staff is helpful and…read morefriendly. The shots have helped a lot and now I can mow the lawn without wearing heavy clothing and a respirator. I no longer use an albuterol inhaler. I still have minor coughing bouts, but nothing like what I used to go through. Insurance pays most everything; costs me about $40 per year for everything. Highly Recommend. My dogs come with me and wait in the SUV.

I was a patient at the Allergy Institute this Spring and I can't say enough about the staff and PA…read morewho assisted me with my allergy symptoms. I found Alex J., to be very informative while explaining the process and then the results of the testing to me. It was nice to finally understand why and how my body was reacting to various allergens! I would highly recommend the Allergy Institute for those seeking answers.

As others have said, BAIT AND SWITCH tactics used and receptionist is rude--do not go! I cleared…read moretheir acceptance of my insurance before referral, and again before coming for my 1st appointment and the 1st thing I was asked was to sign a form stating my insurance didn't cover the hearing test and I'd agree to pay out of pocket. I advised my insurance does cover hearing tests and did just two months prior and I did not need another test, she advised they prefer their own and if I would not sign the form it sounded like I was not a good fit for their establishment. She is correct--I know a fraud when I meet one and was not an easy target, so I was a bad fit. (The next clinic I called was appalled and said they would never refuse a patient who did not want a hearing test). Don't give this company your personal information -- I would not trust them at all.

They are super friendly most of the receptionist know me by name even when Covid-19 happened and I…read morehad to wear a mask I've been going there for over three years a few of the nurses are not the best at giving shots but they aren't that bad the Dr. a little cocky but he is is still good.

I felt the need to come and balance out the one single ridiculous yelp review about our favorite…read moreENT office. This is just a good lesson in how people usually only speak up to complain. Anyone reading this review and considering this office for either themselves or their children, please know that this is the most respected ENT clinic in the area. My son has very complex medical problems, so unfortunately we are very familiar with a laundry list of specialists. So trust me when I say I know my way around a good office and a bad office. I know the difference between a good provider and a bad provider. Dr Young takes care of our little boy and he takes care of pretty much every medically complex child in our area. In fact, I just recommended him to someone today, which is when I saw the shocking (yet solitary) 1 star review while going to copy and paste the phone number. I'm familiar with other people who work in this office as well. The people that work here really know their stuff and their hearing booth is state of the art. So happy to have a wonderful ENT clinic near us!

Terrible time getting reimbursed…read more We saw Dr. Young who provided fine care. Had to pay out of pocket- nearly $6,000- as my child was not on our insurance yet. It took 3 months to get reimbursed despite insurance also coming thru 2 months prior. Got the run around from office staff with several conflicting excuses-- put on a reimbursement list, check is cut-should see it any day, billing isn't in house, etc. Finally getting to the point of absurdity and blatant disregard, we had called several days in a row, leaving voicemails and not getting anywhere or thru to anyone to help, at our whits end. Front desk must have gotten in touch with billing that was apparently 'closed' and the FINALLY sent the funds back to the card I originally paid with. Pretty easy fix for the absolute nightmare we went through to get repaid for a service rendered in early June. Would not recommend.

Dr. Pelzer is a knowledgeable, patient and fun pediatrician. Our first child has been going for…read moreseveral years now since they were a newborn and we just started taking our second to him as well. He uses play to make our child feel comfortable with him while he's doing his checkups. Always listens to us and values our input as parents. Highly recommend him as a pediatrician.

Family practice at waukee and west des moines are the worst. There are good doctors at Iowa clinic…read more I've been going there for a long time. But smith in waukee is absolutely unthinkable. 3 times this doctor verbally abused me, shouting and making false accusations repeated over and over again. Then, she gets the current doctor scholz involved by spreading rumors and lying. I went for a med check, and scholz brings up medication that wasn't what she told me she was going to change. Then she picks up a bunch of papers, waves them in the air and said, what is this? If I had my wits about me, I would have said you acting crazy. This is a very immature gossipy bunch of women. I doubt that i'm the only one smith has verbally abused. If you were verbally abused by smith in waukee or west des moines put your note in here, the more people tell the less it's gonna happen. Neither of these doctors understands what FM LA is or how it works or what accommodations ate Or how those work, they'd rather gossip and come up with their own weird imaginations. Remember everyone's behavior is their own choice including doctors. Smith eventually kicked me out of her clinic because I was five minutes late. The rule is ten minutes. I've waited for her up to an hour.