If I could give them a thousand stars, I would. They are not in business anymore, but, I'm going…read moreto give them a review anyhow just to say thank you for everything they did for me, and my family, based on my father's recommendations...for so many years
It breaks my heart to see this and it hurts so much there's not enough words to describe the feeling. I could not in good conscience allow this beloved business to depart without acknowledging my gratitude. I moved here at age seven back in 1984. My father learned about Larry & Dan's from customers soon after we moved. Since then, until his untimely passing two years ago, he has only taken his vehicle to Larry & Dan's, and refused to go anywhere else. The quality of the work, the dependability, the honesty, and kindness from the mechanics were all the reasons we kept going. I cannot begin to express how many difficult situations over the years I've had with vehicles that Larry & Dan's mechanics not only went out of their way to take care of me, but at times did so free of cost. A simple eyeball inspection at times, to a recent occasion where I hit a curb and screwed up the front passenger's side bumper, that a mechanic put zip ties on it to secure it - for free.
The cashier ladies over the years knew more about cars sometimes than the mechanics. They'd take down descriptions and pass it through the window like a chef reading off a recipe. They made good conversation in the always stressful experience it is going to have a car fixed. They put you at ease. Over the years the mechanics went out of their way, too, to find affordable solutions for customers going through difficult financial times. Their mechanics would pick up parts. They would research and find good quality used parts and devise a strategy to go and pick it up, then reduce labor cost on the bill. Recent experiences of mine involving a battery alternator, and four brakes that went out at the same time, resulted this way.
Thank you for all your years of service. Even if no one reads this, God will read it, and the universe will come around and reward those who did so much, for so long, for Schaumburg. I'm sure I'm not the only one who passes by this location, sees it empty, and experiences that hit to the chest that's comparable to losing a family member. I lost my dad. This is almost like losing him all over again. His name was Robert and EVERYONE at the shop loved him. He taught three mechanics how to play guitar. They drove him home one time on their own accord.
Years ago when I worked the overnight shift at Dominick's on Schaumburg and Roselle, I would forget to turn off my lights and in the morning find it dead. I can't tell you how many times the mechanics would come to my aid and they always jumped me free of cost. They installed the best quality tires. They took on hundred-fifty-dollar jobs that chain auto shops would try and manipulate a customer into thousand-fifty dollar jobs. They'd do jobs under a hundred dollars, knowing that the big job when we need it would come their way.
The picture in the middle was always mounted on the bulletin board behind where the cashier sits. It told the story of how the business was put together. It emphasized their business strategy, their devotion to customers, and to making an auto repair shop more a place of ease, a place to be relied on, a place people always knew had their best interests at heart. They put the customer first every day of their existence. With a tear in my eye, and a pounding in my heart, I'm writing this with utmost sincerity to say thank-you and best wishes, good spirits, and blessings from above...to this amazing business.
