Fedex is a decent company, i think personally they should not knock on your door. They are disrupting, because obviously i would see the package outside of my door. I'm trying to work at home and fedex wakes up every and is very disruptive. read more

I've been trying to get a package delivered to my son going on three weeks now. Driver has lied multiple times saying that they tried to deliver nothing was caught on his doorbell camera and the picture the driver left was of the door tag on the cement no pictire of my sons door like they've done in the paste. No door tag was left either but they provided a random photo of a tag on cement. constant lies about the box being delivered or on its way. it Was his Father's Day gift that was a case of wine. Sounds suspicious to me that the one time I deliver him wine the package has all kinds of delivery issues that aren't even correct. my son works from home has been home each time they claim they tried to deliver. No door tag has ever been left. this has been frustrating to deal with and the run around from the team on them phone. read more

I waited all day yesterday for a guaranteed over night signature required delivery. The fedex driver never even came by my house and said no one was home on their app at about 3:30pm. We were home and there is no footage of an attempted delivery on our doorbell cam either. The fedex driver lied they never came to my house. We live in a rural area and I guess the driver didn't want to stay out that late. Very poor service and fedex doesn't care. The old slogan" when it absolutely, positively has to be there over night " dose not apply anymore very low employee ethics. read more

I ordered a coat from Sam's in Dec , today is 1/16 and it has yet to be delivered nor has the 2nd coat they shipped to replace the first. I also have a order from Walmart that has now been out for deliver 5 times over the last 2 weeks to never be dropped off. The excuse of resident not home or business closed does not fly. I work from home so here everyday ,they have never even stopped just a photo of it on the truck , One day I had hope they left the cat food from Walmart but the other package was still left on the truck . Now 8 days in a row the same thing, out for delivery , to the change to delivery now rescheduled for the next day . Today same crap again but I know it never left the Wilson location . Tomorrow I have a food box set to come too so when the food does not come and goes bad who pays for that $58 ???? And don't waste time calling you get a call center in Pakistan they said that assures you that it will come tomorrow ( because it shows that in the system ) they will say they will put in a report about the issue and instruction for deliver but that neve happens either. I above all don't bother commenting on their fb page you get 10 or more reps wanting you to install whatsapp to call them or they can call you . They might as well close the company . I am not in CA I live in NC 30 min from the stupid Wilson NC location that still has my stuff. read more

I have had so many issues with a driver at the Wilson, NC location. This is not the first time the driver has clicked that he/she has been to my house to deliver an item and made an exception. The exceptions were 1) no one over 18 was home to sign, 2) address was incorrect, or tried to deliver and there was no answer. ALL LIES. Back in December, I spoke with a manager (D. Hammonds) and I was assured something would be done about this. As of today's date, I had the same issue. Driver noted he/she came at 1:15 pm. My mom was at the front door waiting. She said no truck or package came. I checked delivery updates at 1:20 pm so that's why I know the time of the LIE. Calling customer service, out the country, is no help either. They cannot reach any location and only read from a script. They don't know when someone can call back and offer for the CUSTOMER to pick the package up themselves. I had to pick up my last package of greater value in December 2020. Corporate called too and said I would get a call back (that was 2 months ago). THIS MAKES NO SENSE that they get away with lying to customers on the front and back ends and the customer has no recourse. They get a big fat ZERO from me for the lack of business professionalism. I guess it's not a requirement to read or know your numbers when delivering packages! read more