1. FedEx Ship Center

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Rock Springs, WY

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Recommended Reviews - FedEx Ship Center

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3 years ago

Never had any issues when shipping with FedEx at this location. Thank you for the great service!

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5 years ago

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Ask the Community - FedEx Ship Center

Affordable Moving

Affordable Moving

(3 reviews)

I contacted 3 moving companies and Chose Affordable Moving. They were not the lowest quote but the…read morephone coordinator was very friendly and I felt like choosing their company would be okay. There was a bit of a snafu with their arrival time but when they arrived, they got immediately to work. They loaded and boxed and wrapped furniture, along with packing the big things I couldn't. They were loaded by lunch time, took a lunch break and arrived at my new location ready to go. The second location had steps and they all took turns getting things upstairs. They placed a big cabinet inside the very large closet of one bedroom, which was a great idea and took up less floor space in the bedroom. They were done about 4 hours later. Through the whole process, everyone was cheerful, hard working and thorough. If I ever have to move again, and I pray that I won't, I would choose them again in a heartbeat.

These guys were so great to work with! I hired them to move me out of a one bedroom apartment into…read more2 UHaul Uboxes. They called me the day before to let me know their plan for picking up the Uboxes and bringing them to my apartment. They showed up early and were already backed up to my gate with the Uboxes open and ready to start loading. They scheduled my move for two hours and finished in one hour! They carefully wrapped all of my furniture in moving blankets and packed my stuff into the boxes so that the next movers, who will be moving me into my new apartment in a new city, won't have any issues. I was so nervous about the moving process and these guys made everything feel so easy and stress-free. They went above and beyond and I would recommend them to anyone and everyone!

The UPS Store

The UPS Store

(3 reviews)

I am extremely disappointed with the level of service I received at this UPS Store. I initially…read morevisited because my tracking information showed that my package had been delivered there. The first associate I spoke with--a young woman wearing glasses--told me that her system was different from the one used on UPS.com. I found that surprising since they are, in fact, a UPS Store. I showed her my tracking number (1Z93Y1W50295152516) on my phone, which clearly indicated that the store Mckenize the manager had signed for the package. Despite this, she insisted that the package was not there and said I would need to call the UPS claims number. This was confusing since the tracking details showed the package was received at that exact location.After speaking with the UPS driver, I was told that the package was physically handed to the manager on site. I returned to the store and spoke with another employee--a larger man with a beard--who also claimed they couldn't find the package. I confirmed multiple times that they had checked all tracking numbers, and after nearly an hour of back-and-forth, the package was finally located.The entire experience was frustrating and unprofessional. It seemed that neither employee took the time to properly check the tracking information or understood how to locate a package in their system. This issue appears to stem from a lack of proper training and oversight by the store manager Mckinzey as she avoided the whole situation.I strongly recommend that this location retrain its staff on how to accurately search for packages, use tracking numbers correctly, and provide respectful, attentive customer service. Customers should not have to spend an hour proving that their package is, in fact, sitting in the store. Also on top of that they charged me $5.00 for there awsome service.

I can't say enough about the folks at the UPS store!! Mark and his crew are running an exceptional…read morebusiness which is one of the most customer-focused places I have had the pleasure of working with. His team is timely, efficient, friendly upon every interaction, and truly goes above and beyond to serve the public. I will continue to do business here and highly recommend it to anyone seeking a full-circle solution to your small business, as well as personal commerce needs. I'd give 10 stars if I could!!

FedEx Ship Center - shipping_centers - Updated October 2026

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