If I could give it a ZERO I WOULD. This place has lazzzzzzzyyyyy azzzzz drivers. They do not care bout instructions given to them, it's not their packages so y give a damn right??? I have had on numerous occasions where in one instance I had a female driver that was delivering a very expensive lighted mirror, I watched her through my ring camera, she politely put my item on the side of the door, and walked away, didn't knock, or rang my doorbell. I live in an apartment complex, where there are people passing back and forth in front of my door, anyone could have taken this big package and simply walked away from it, I had to get my 82 year old mom, who lives in another city to come and retrieve my item, I had to keep an eye on it until she got here...this is a pathetic company that doesn't give a damn about my packages. On another occasion I had my item stolen because they put my item on the outside of the building instead of bringing it to my door and of course it was stolen...another instance I have 4 cases of stuff totalling almost $200 that was said to be delivered, I even called the company and left a message for the driver to call me or text me when they was near my apartment complex, which of course got lost, I even left the door open in case they would come to my door, but unfortunately they did not come to...I am a bedbound patient, and I can't go to the door, but whenever I am expecting a package I try to make accommodations to get my packages, and this company fails me all the time. And don't get me started on the customer service, which sucksssss. They don't give a damn as well. These people is giving The company FEDEX A BAD REPUTATION, PERIOD. Another thing i want to say, y not give your drivers cell phones. So that they can do their job effectively and maybe this review wont be so bad next time, but that just goes to show us how much this company cares about their customers, RIGHT...CORPORATE TAKE NOTE OF THESE COMPLAINTS, YOUR CUSTOMER SERVICE REPS, AND DRIVERS ARE GIVING YOUR COMPANY A BAD REP....SINCERELY KATT, IM OPELOUSAS, LA read more