The driver attempted to make a delivery without attempting to make the delivery. The only explanation I can ponder up is that the driver saw there was no car in the numbered parking spot and assumed no one was home to sign for the delivery. They were just here ten minutes prior to me walking outside. The following day I attempt to reach someone at the center to authorize leaving the package but can't reach anyone by phone. I go to the FedEx center and can't reach anyone other than security plus the trucks have already left. Luckily, the truck is at my home but blocking my parking spot. I park where I'd be able to flag the driver down if they were leaving. The driver says,"I knew it was you by how you came in here flying." I knew this may be the same driver as yesterday so I wasn't planning to say much. Although the package was light I offered to help them offload it. The driver then claims it was another driver that came by yesterday(of course) and next time I can just leave a note for them to leave the package. I'm now standing there waiting to sign for said package when I'm told,"you don't have to sign, I just pushed it through." Then that means it could've been delivered yesterday. Plus, I'm present at the time of delivery. Why not let me sign? I also forgot to mention that the "we missed you" label left on my door wasn't even filled out. It wouldn't have mattered anyway because you won't reach anyone by phone. read more

Please deliver my package that you have been holding for 9 days! I've tried your application for assistance and your 1-800 number and you don't offer an actual person to speak to? read more

Zero Stars! FedEx is the worst shipping company. No customer service. They must play football with your package before delivery if it gets delivered. Destroyed my package again. I refused it and sent it back. They marked it as so. It's out for delivery again. read more

Driver service stink!!!! they deliver your package when they want..!!! Or scan it delivered and never deliver it. I watched the driver deliver two of what should have been 4 packages. All four where scaned delivered but he only delivered 2. I noticed I didn't have my live animal box so I drove and chased him down. He gave me two packages even thou I asked for one. i had an overnight package to be delivered and it was on the truck at 6am but never made it to my door. And again it was a live animal. I hope it makes it to me alive. I was told driver won't deliver to an area if he doesn't have enough packages and will wait days before he does bc of his contract. read more

If I could give it a ZERO I WOULD. This place has lazzzzzzzyyyyy azzzzz drivers. They do not care bout instructions given to them, it's not their packages so y give a damn right??? I have had on numerous occasions where in one instance I had a female driver that was delivering a very expensive lighted mirror, I watched her through my ring camera, she politely put my item on the side of the door, and walked away, didn't knock, or rang my doorbell. I live in an apartment complex, where there are people passing back and forth in front of my door, anyone could have taken this big package and simply walked away from it, I had to get my 82 year old mom, who lives in another city to come and retrieve my item, I had to keep an eye on it until she got here...this is a pathetic company that doesn't give a damn about my packages. On another occasion I had my item stolen because they put my item on the outside of the building instead of bringing it to my door and of course it was stolen...another instance I have 4 cases of stuff totalling almost $200 that was said to be delivered, I even called the company and left a message for the driver to call me or text me when they was near my apartment complex, which of course got lost, I even left the door open in case they would come to my door, but unfortunately they did not come to...I am a bedbound patient, and I can't go to the door, but whenever I am expecting a package I try to make accommodations to get my packages, and this company fails me all the time. And don't get me started on the customer service, which sucksssss. They don't give a damn as well. These people is giving The company FEDEX A BAD REPUTATION, PERIOD. Another thing i want to say, y not give your drivers cell phones. So that they can do their job effectively and maybe this review wont be so bad next time, but that just goes to show us how much this company cares about their customers, RIGHT...CORPORATE TAKE NOTE OF THESE COMPLAINTS, YOUR CUSTOMER SERVICE REPS, AND DRIVERS ARE GIVING YOUR COMPANY A BAD REP....SINCERELY KATT, IM OPELOUSAS, LA read more