I previously submitted a review with a 1 rating. Two business days after I posted the review, the…read moreowner's wife reached out via email and phone. She apologized profusely and stated that she had personal issues that kept her from coming back in the office and therefore she did not have access to the answering machine or her emails. The next day someone took measurements. Once the railing was made, two men came and installed it. They did a fantastic job and I am extremely satisfied with the Job and quality of the materials. I would also like to mention that I was given a discount for my inconvenience. The owner requested I take the one star rating off the Yelp site. I was unable to do so as it was over 1 month since I had written the review. I do wish to give a 5 star rating for the satisfaction I was given once my concerns were addressed.

I put 1/4 down about 4 weeks ago. Was told someone would be out to obtain exact measurements. I…read morefinally attempted to contact by email about 3 weeks after down-payment. NO response. I then attempted to call 3 days after the email and had to leave a message. No response. Attempted to call again 2 days later. Still no response. I'm concerned this is a total scam. ​

Horrible customer service - does not respond after multiple calls and email attempts. How can you…read moretrust them to sell/liquidate an estate if they can't respond to customers? Very disappointed. Edited to add; once my review was seen, I finally got a response! Strange how it was ignored until I was vocal online. Shockingly, once Roberto (presumed owner?) responded it got worse. The entire exchange Roberto was defensive and condescending. I am doubling down on my initial review. I would give -5 stars if I could. Highly advise against doing business here, at least as a customer. Based on this interaction I can only speculate about the corruption on the actual liquidation side of his business.

I would hire CT to sell my mom's estate, but I wouldn't buy from them again. I won a lot, not…read morerealizing they'd add a massive amount in shipping a faily short distance and they'd take weeks to ship it. Needless to say I was disappointed they were less transparent with timing and cost.

It says on their web site by appointment only on a Saturday. I tried to make an appointment and the…read morelady told me in a hateful tone that they aren't open on Saturdays. Sorry you lost my business!

We are new to the area. We bought a 100 year old home in the Dormont suburb of Pittsburgh and set…read moreabout to do a serious renovation. The moment we walked into Ceramiche we knew we were in good hands. Tina, Bob, Melissa, Suzy and Nicky all know their stuff and treat us like long lost friends. The selection of tile is the best we have found in this area and the prices are very good. The service is what really makes this place special.

Only hire this person if you just need something destroyed. I hired this him to do brick work and…read morecement work for me and it's been a disaster. After he price gouges you for work he's incapable of doing he becomes violently angry. He threatened me with guns and called me an ni**er bitch. Initially I agreed to all the work and prices he proposed. He appeared knowledgeable and put out a demeanor of trust with a soft tone to his voice and constant reassurance that he would give me the best price. Then he proposed to do portions of a 3' x 4' porch not tearing it down and replacing it but just taking down parts of it for over $6000! When I questioned this price he told me not to worry about it that he had already started the job and that we would work it out. When I looked to see what he'd done to start the job he had taken out a piece of trim from the roof. Which is exactly "starting" the job. Even though, I had not signed the contract and I had not given him a deposit or permission to move forward with this job. It was all downhill from there. He then became angry and spiteful so he literally told me one day because I did not give him the rest of the work that he had taken on another job, and it was gonna take him longer to do my job. OK I said, not a problem. As he began to take longer and longer to finish the repointing work, I began to get nervous about the cold weather coming, and I still wanted to get some things on my roof done so I asked him to go ahead and give me a quote on the roof work. He comes back with a quote for $9900 for some roof work which I didn't think was a crazy number, until I had an actual roofer come and give me an estimate of $5500 for the same work and then another roofer give me an estimate of $6200. This guy is a fraud, he price gouged me the entire time because I didn't know and trusted him. He's not trustworthy. The pricing is one thing and if there was excellent work to go with it I really couldn't complain. When I confronted him on the terrible cement job that he did, he lost his mind. He yelled and screamed into the phone, called me all kind of names that I will not mention here trust me, do you due diligence with this guy do not hire him. He does not respect women which is why most of his reviews are men he worked with or did jobs for. "There's so many things that happened on this job; way too much to type in this review, however, you can let the pictures tell the story on the cement and how he left this job. I paid him over $10,000. I guess that wasn't enough to buy some integrity in his work. Wish I could add videos too it's crazy!

Clinton did a great job tearing down our shed and leaving more space in our lawn for our kids to…read moreplay. He was professional, on time, and did a great job. He cleaned up the mess like he was never even there. I would definitely recommend his services.

Great service. Friendly and knowledgeable staff. Good customer service. Big selection and honest…read moreprices. No gimmicks.

Wanted to support a local business, instead of going to a 'big box' place. Will not buy here again…read more They don't problem solve, subcontract installation. Those folks don't move furniture properly. I ended up paying twice what I originally budgeted. Installers scratched paint that was done the week before and did not bring it up-I found it. Cannot say how disappointed I am!

Did not show for estimate. Did not call to cancel or reschedule. Did not respond to Yelp message…read moreeither. No way to do business. I will not recommend this business to anyone.

TERRIBLE!!! They told me they were coming for an estimate. I waited, and they never showed up, nor…read morereturned my calls. I Would never recommend them!!!!!

I was in there yesterday. I asked the clerk to help me find a wallpaper after she was done helping…read moreanother customer. I did not get help. She and another employee started talking using foul language and complaining about the unorganized store and the owner. Needless to say, after about 30 minutes, I walked out.

Order ostrich patterned wallpaper Double roll $200…read moreWhen the paper arrived, it was the wrong color. Called Bob "No problem, bring it back and I will make it right." Only issue was delays due to a mistake that someone missed. Hopefully the new shipment will be the chosen color.

While I have had generic experiences here in the past, I just had possibly the worst customer…read moreexperience I have had in years, anywhere, at this lumberyard. I used lived across the street, for many years, shopped for plywood and 2x4s for all my small projects. While counter folks could be gruff, I never had any issues, my questions would an answered, and people were generally friendly. I liked that it was a local shop. They are more of a contractor/construction company supply house, but I know plenty of DIYers and small contractors who buy there. But it has been a few years since I bought supplies there. Today, I went in and I was diligently ignored by three counter people (not even a 'we see you and someone will be with you soon') even though there was no one else in the store. One decided to make a phone call, another sorted through opened envelopes, and a third sat down and did not acknowledge me. Nothing. Finally after two minutes, a young woman came to her counter station and asked if I had been helped. After explaining what I wanted, a small 2x4x16 order of a few hundred dollars, the man who had previously sat down (next to the women who was now helping me) basically told me what I wanted wasn't possible, I didn't understand what I was asking, that this was construction grade lumber, and since I wasn't an employee i couldn't 'pick' the lumber (which I had asked to do), and in end ... they really shouldn't make that sale. "So, you won't sell me the lumber?" No, they just couldn't do it, too much time to pick the truest lumber, etc. And I said they don't have to pick it. I would, and restack it, neatly. No, I wasn't an employee so I wasn't allowed to pick that size lumber. I will note that I have selected wood products there previously, multiple times over the years, including 4x8 sheets of ply and some long lumber such as 16' footers, though not recently. I was a bit shocked, speechless for a moment, and then I explained I did in fact knew what I asking, that I had done this before, that the studs were to be exposed so I had to pick good quality pieces. No, they weren't going to sell me the wood. He was, throughout, dismissive, unapologetic, and eventually told me I should leave and find another place. Frankly, I would have paid more, or even been happy to work out a compromise, but he had no interest in helping me. He didn't know me, who I worked for, what long term account he was risking. He just decided he didn't want my order. No one else on the counter intervened. The woman who was helping me was silent. Stunned, I slowly walked out, turning only once to ask him what was the reason he was acting this way, and he started mocking me, saying I was the one who started it, I was the one being mean. As I walked out, he continued to say things after me, nonsense things, actually. So, yes, I can never shop there again, nor would I ever recommend it to anyone, but I will not say that no one else should go there. I know many people love this shop. I simply wanted my experience to be noted.

They bent over backwards to help me. Fabulous treatment. I am going to continue using them since…read morethey are a local supplier.