Genuinely amazing customer service. Had some issues at a…read moredifferent location so decided to try this one instead and didn't disappoint. Aaron was sympathetic with my previous experience and helped me get to workout issue free and super quick. Good people make the world go round.

I signed up for a membership at LA Fitness in Beverly Hills on 10/2/2026, and unfortunately, I had…read morea very disappointing experience with an employee named Michael, a personal trainer at this location, just six days later, on 10/8/2026. I'm writing this review on 10/13/2026 because I believe it's important to share my experience, especially as a new member. On 10/8, Michael texted me saying that my fitness assessment needed to be completed ASAP, that it was a required step for my new membership, and that if it remained incomplete, my account would continue to be flagged until it was updated. He then asked when I would next be coming in so we could "take care of this??" My concern was how this requirement was presented to me. He told me the assessment was required and that my account would continue to be flagged if I didn't complete it. Naturally, I wanted to know what that meant. What happens when an account is flagged? Are there consequences? Does it affect my membership status or my ability to access the gym? These are reasonable questions for a new member to have when an employee says something is required and warns them about an issue with their account. When I asked for clarification, Michael responded, "It's the fitness assessment but it is required at this location because it's health and fitness overall." I took him at his word that this was a mandatory requirement. However, he still hadn't explained what being flagged actually meant or what the consequences of not completing the assessment would be. When I continued trying to understand the situation, he responded, "Look if you don't want to do it just say so." This response was completely unnecessary. I had never said I didn't want to do the assessment. I wasn't refusing to cooperate or being disrespectful. I was simply asking questions about something he had presented as a requirement of my membership. Instead of answering my questions, he assumed I was unwilling to do it and responded as though I was being difficult. I understand the benefits of a fitness assessment, but that was never my issue. Michael presented it as mandatory and said my account would continue to be flagged without explaining what that actually meant or what consequences, if any, I would face. I was simply asking for clarification. When I expressed that I didn't appreciate his tone and told him I would be contacting the gym, Michael responded, "Enjoy. Literally told you we do this with all new clients and members just not sure why you are getting upset by it." He then continued explaining that all new members complete a health and fitness assessment so the training department can help optimize their goals and get them there faster. He also questioned why I found the situation to be a weird concept. Again, this completely missed the point. I wasn't questioning whether fitness assessments could be beneficial. I was asking what the requirement he had presented to me actually meant and what would happen if my account continued to be flagged. Explaining the benefits of an assessment does not answer those questions. What particularly bothered me was that Michael seemed more interested in defending himself and questioning my reaction than in addressing my concerns. Rather than recognizing that his original message had left an important question unanswered, he became increasingly dismissive and confrontational. His responses made an already uncomfortable interaction worse. I do want to recognize Brandon, a manager at this location. I spoke with him about the situation, and he was extremely helpful and understanding. He listened to my concerns and heard me out, which I genuinely appreciated. Unfortunately, my interaction with Michael left such a negative first impression that it made me reconsider continuing my membership. I have attached screenshots of my text message exchange with Michael to this review so prospective members and management can read the actual messages and judge the interaction for themselves. I've numbered the screenshots to make them easier to follow and keep the conversation in order. I believe providing the original messages is important because they show the context of my concerns and why I found his responses inappropriate. Overall, this has been a disappointing experience so soon after joining. I hope management takes the situation seriously and addresses the communication issues involved. Customers should be able to ask reasonable questions about their memberships without being met with sarcasm, defensiveness, or dismissive comments.

Management and staff still top notch. Brandon is super professional and responsive…read more With that said, it's starting to take them longer to fix equipment. They have (2) Soul Cycle spinning bikes in the Cardio area that don't work most is the time with either chairs getting stuck, or screens don't turn on... Also their equipment is a little bit dated. Other EQX locations have machines that connect to your Apple Watch. Not here. With that said, the people running this gym are the best. Also the maintenance crew, super nice and attentive

Love this gym! It's super LGBTQ+ friendly and has such a welcoming, inclusive vibe. There are a lot…read moreof us here, and it genuinely feels like a comfortable and supportive space where you can just be yourself. Highly recommend!

This gym does not have any smith machines or barbell rack. Only one ab cruncher machine that is…read morehard to use because it has arm rests, one leg extension machine, one hamstring curl machine... it's a small gym. It is clean, however you get what you pay for. The leg extension machine has been broken for 2 weeks..

The Club is a well-kept gym for those who work in the Century Plaza Towers including that of…read morepatrons in 2000 Avenue of the Stars (CAA) building, 2029 and 2049 Century Park East. At $40 a month or so this membership includes classes, the option for personal training sessions, showers (with shampoo, conditioner, and body wash), combination lockers, towel service, and even those Peloton bikes. Cool is a theme here. Seen as a Equinox-light version, it is located on the lower level between the 2029 and 2049 buildings adjacent from the Starbucks, Trimana, and Mickey Fine. I have enjoyed being a member, and the appeal that it is open 24/7. While this doesn't serve as my main gym, I think it is a comfy option that is far better than the poorly-ventilated David Barton's that was across the street. At the same time, this gym isn't really busy except after work and because it's membership is limited. They have state of the art equipment including those Peloton bikes, and 2 types of treadmills. Weights are minimal, but all the basics and a little more are there. It's a good small gym but the question has become whether to use a close-to-home gym or this one. It certainly will likely be nice, unless opt to pay over $200 for an Equinox membership or don't mind a place with a little drab.

310 Fitness is the best one on one training gym I've ever been to. The owners, Melisa and Tate,…read morehave the best and latest equipment and they are so knowledgeable about training their clients of all ages and fitness levels. I leave my sessions feeling so positive about my workouts. 310 Fitness is the perfect boutique fitness studio in the heart of Beverly Hills.

I met Melisa about 5 years ago at Sports Club LA/Equinox Beverly Hills. She was just leaving to…read morestart her own gym and has created an outstanding facility. Melisa, along with her partner Tate, have done an excellent job with the space in an incredible location. Both of them are fantastic functional trainers who have a wealth of experience. I have seen them train for years now, and not only do they bring the latest education and equipment to their clients, but they also deeply care about getting them results. If you haven't tried 310Fitness as a client or as a trainer, I urge you to try them out. There is free 2 hour parking across the street, clean towels, filtered water, and lots of positive energy. Not to mention the gym is very neat, clean, and private!

He knows the assignment! Thanks to the cleaning crew: Elmer…read more He doesn't waste time cleaning the looker room. I've seen him a few times cleaning he's not just killing time . He knows the assignment, get it done, and move on! Thanks Elmer

An overnight shift is no excuse for unprofessional customer service. EŌS management needs to…read moreaddress what happened during my visit and contact me as soon as possible. At approximately 1 a.m., I arrived with my partner to work out. An employee who identified himself as Adrian approached our check-in with a condescending tone and an attitude that made us feel unwelcome before we even entered the facility. My membership includes guest privileges. When he explained that my partner needed to complete a waiver, we complied without objection. There was no issue with following the policy. There was an issue with how he spoke to us, how he handled the interaction, and a delay that felt unnecessary. What made the experience particularly troubling was observing him speak to another member in a noticeably softer, more respectful manner while addressing me with what I experienced as irritation and aggression. As an African American member, that difference raised a serious concern about equal treatment. I cannot know what motivated his behavior, but I know how we were treated and how unwelcome it made us feel. My partner no longer even wanted to come inside. I chose EŌS over 24 Hour Fitness, Anytime Fitness, and Gold's Gym. The facility appealed to me, but the employees at my home gym in Hollywood were what helped earn my business. They were welcoming, professional, and thorough when I signed up. This interaction fell far below the standard they established. I pay over $100 a month. I work two jobs, have three children, and make time around my responsibilities to take care of my health. When I arrive during advertised operating hours, I expect basic courtesy. Neither my partner nor I should have to earn respectful treatment at the front desk. As a retail operations manager, I understand that employees must enforce policies. I also understand that enforcing a policy does not require condescension, hostility, or making a customer feel like an inconvenience. Professionalism matters most when an employee has something to explain. Positive reviews do not excuse a negative interaction or place any employee above accountability. This experience deserves to be addressed on its own merits. I have already submitted feedback directly to EŌS. I am now requesting prompt contact from the general manager or district management, a fair review of this incident, and a clear explanation of how this concern will be addressed. Every member and guest deserves consistent, respectful service--regardless of skin color or the hour they walk through the door. EŌS earned my membership with professionalism. Management now needs to show good faith and address this matter promptly.

I went with friends to enjoy the pool at John Reed Fitness. It felt like we were walking into a day…read moreclub where you might find your next crush or some eclectic fit people. Or both. Th song Bourgeoisieses was playing in my head as I walked past the unnecessary thrones toward the women's locker room. If the air were perfumed, I might think we were in some outrageously curated corridor on our way to a Las Vegas buffet. The pool area itself was smaller than I expected but it was perfect for catching up, taking a dip in the water, and people watching. I think pool guests tend to self-select because they're already fit and have every reason to show off their abs. One guy was alternating between bicep curls (with 40lbs in each hand) and laying out for a tan. That extreme mix of work and relaxation is not my preference, but I'm not the boss of him! He looked great like everyone else. Before you get self-conscious, know that no-one is looking at you because they're too busy focusing on themselves. Catch those rays and get your splashes in. You'll waste your time worrying about body issues. If you have disposable income, consider a membership. It's expensive. If not, there are so many ways to get fit in SoCal. Just fyi: This review is based only on usage of the pool, locker room, and my experience at the front desk. I would have liked to join a class and also use the sauna/showers if we had more time. Also, feel free to look up online photos of the pool area. I didn't feel comfortable to include pool pics of people who didn't consent to having their images on my Yelp.

This was my first time coming here and it was glorious. …read more A friend of mine has a membership so he invited me as a guest. Upon walking in they have a long desk with what looks like a coffee or smoothie bar behind it and then a row of free towels on the end of the counter from which guests can choose. If you're visiting and not a member, you do have to fill out a liability/waiver form and then you walk down the hall to get to the gym. . The locker rooms are on the first floor, the men's LR is labeled, "John" & the women's is labeled, "Jane". The space is colorfully designed and has a sleek, curvature aesthetic. Picture arch entry ways, gold oval-shaped mirrors, plush throne chairs & neon decor lights. . There are several levels and the floral carpeted stairs lead to a lounge, a room with weights and exercise machines, and another long hall that will take you to the treadmills, ellipticals, and stairclimbers. The space is also pretty clean and they offer complimentary toiletries including lotion, shampoo, conditioner and shower gel. . The lockers come with dial locks, but they are tricky to use and no instructions on how to were posted. I kept mine unlocked and all of my belongings were present post workout. The greatest amenities live on the ground floor being the sauna, outdoor jacuzzi & pool. Although it was overcast today, I still got a good soak. . Right now, they are offering a promotion for two months free until February 12th. If you're in the abundant area of West Hollywood, be sure to check them out!

This gym is a gem! Great vibes all around! Joe is the…read moreabsolute best, always friendly and with a big smile! Toby is a super genuine Owner! He goes above and beyond to help his patrons!

your stuff isn't safe here someone broke into my locker and stole $500 worth of clothesread more

I have been training in gyms in the Beverly Hills area for 15+ years and Oak Fitness Club is by far…read morethe best gym. Aaron and Nikki have set an atmosphere that is professional yet fun and comfortable. My clients all agree that this is the best gym. The gym rent is consistent and affordable, it is well kept and maintained. I love the front desk staff and all the trainers that work there. It is truly an enjoyable place to be, not to mention the conveniences as in parking and amenities.

As an ultra trailrunner I love the mountains; the gym is not really my cup of tea. But when I…read moreneeded help with strength, balance, and lingering injuries my wife convinced me to see owner/trainer Aaron King. I'm glad I followed her advice. With deep experience and knowledge Aaron has guided me toward better health. And to better results on the trails. He is kind and clear with his directions, a good listener and teacher. The gym is clean, the staff is super nice, and the mood is light and fun -- even when most customers work out hard there. I would not have predicted it, but I now find myself at Oak twice a week, at least, to supplement my trailrunning. Like my wife, I view it as the best gym I've ever been to.

This is no gimmick. No bullshit, It REALLY WORKS. It's definitely one of those things you gotta try…read moreit to believe. I've been on routine conventional weight training for quite some time but had hit training plateau last year or so. Been changing up my training method but was unable to see the results I used to see. So I gave this private gym a try. Figured why not. The trial is only $35 and if it doesn't work then back to basics. Let me tell you, EMS training is INTENSE. The workout is short but your muscle is at constant contraction for the entire duration. The impact on your muscle is on a whole another level than regular weight training. I loved it, it worked and I felt really good. So I signed up. 3 months later, I'm seeing way more definition than ever. I'm hooked and intend to continue for a minimum 1 year. The price is steep but I think it's worth it for what you get. Did I mention you get to the entire sunset view of downtown to your self?

Hello! Does anyone know if they will re-open again in the future? I've been trying to call for a…read moremonth and it says the mailbox is full. Ryan if you're reading this please contact me ASAP. I just bought a 1400$ package before Covid and I'd like to know if it's forever lost... if anyone out there knows how to contact Someone from Element, I'd love to know. Thanks.

Allegiate is an incredible gym and program! The coaches all are knowledgeable, encouraging, and…read morehelp make it easy to go back. I was intimidated at the idea of strength and conditioning, but now I genuinely look forward to each workout! Definitely helping me get in the best shape of my life!

Best gym I've trained at. Workouts are well designed. Coaches are experts. Equipment is top-notch…read more Highly recommend.