I have been to Emily a few times and she has a really good vibe and she does great hair. The color is so shiny and soft and she knows exactly how to cut it the way i like it. She really listens to what i want and does a good job. read more

First time customer with Jenna. She is amazing and the service and attention to detail is just incredible. The place is comfortable and pleasant. I made my appointment at noon and I was helped as I entered. I felt welcomed and made feel comfortable by Jenna. She did my haircut with care and attention to detail. She is also very pleasant and has a great demeanor and smile. I felt pampered and my haircut looks like never before. This was by far my best haircut ever and I will for sure be coming back to Faust for my next haircut. If you want a food haircut, and with excellent service, I would highly recommend Faust, and Jenna for your next haircut or hairstyle needs. Thank you Jenna!! read more

Faust Salon Downtown - Hair Salons Near Me - Santa Cruz, California

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I got a good haircut and felt like my hairdresser listened and my color turned out good too. I was a little bit disappointed with the price being hiked up after I asked what was the charge, I recommend stylists being more upfront or explaining what is being added as far as price. But overall, I really enjoyed my hairstylist and think she did a great job. I'm giving her a good review four out of five stars for Amanda ! Here is before and after. read more

Faust Salon Downtown - Chopped off 3-4 " ask for a Lob. A more muted blonde suits my face tone including my undertone and complextion. - Hair Salons Near Me - Santa Cruz, California

Booked a haircut with Emily. Unfortunately, left with a cut that was shorter than what I asked for with layers I specifically didn't want cut short. It was a very basic cut for the price (~$100). Now looking at 1-2 months of grow-out, which is very frustrating. Tried to reach out to resolve, but not able to work anything out. In the past at my old salon a partial refund was given when a result did not turn out as expected. Further haircutting would have only made the result worse. Overall, sorry to say I cannot recommend this place at all. Emily was nice tho! There are many other cheaper salons in the area I have gotten better haircuts at and highly recommend. read more

I got my hair done by Amanda, and it was wonderful!! We went blonde and she did such an amazing job! She was quick to respond, fun, and had the two cutest puppies. Definitely would recommend!! read more

I had my first appointment with Jenna, and I couldn't recommend her more highly. She works to a high standard, she's meticulous, and she makes sure she's giving you the haircut you want. Very pleasant and friendly, all the things you want. Feeling lucky to have happened to find her. read more

Emily made my day. My hair color and cut was last minute scheduled on a Friday for a Saturday. She was friendly and fun to talk to. I specified minimally what I wanted and she made the rest of the decisions. We were done in an hour, and I look 10 years younger and I'm sure my spouse will not recognize me. Also the location of the salon is in a really fun spot of downtown. read more

Just came from Faust and Emily did an amazing job of trimming my hair, just did upkeep so it maintains the beautiful cut she did a couple of months ago! I feel great, it certainly brightens my whole day when I'm looking my best again. She's very professional, listens to my concerns and is an Excellent stylist, just the best! Check her out at Faust, they are top- notch and do a fantastic job. read more

I cannot say enough good things about my stylist Jenna! I came in absolutely hating my hair. I never wore it down and had totally lost confidence in how it looked. Jenna completely changed that for me. She gave me the most amazing cut that works perfectly with my texture and face shape. For the first time in forever I actually love my hair and can't stop wearing it down! The second I saw it I was obsessed. She really took her time to listen to what I wanted (and what I didn't), explained what would suit me best, and made sure I felt comfortable the whole way through. She's incredibly detail oriented, checks how your hair falls from every angle, and was extremely patient with me. Jenna is so warm and easy to talk to. The whole experience was relaxing and fun, not stressful like haircuts sometimes can be. I was nervous to get my hair cut but she totally put me at ease. You can tell she genuinely cares about making you look and feel your best. If you've been in a hair rut or are nervous to try someone new, go see Jenna. She's a total pro and an absolute gem. I will definitely be back! read more

Integrity. Honesty. Accountability. These are all basic attributes a business should have, especially when dealing with something as sensitive as hair. This salon seriously LACKS all 3. Credit where credit is due, but also accountability where accountability is due. The stylist completely mishandled my keratin treatment by neglecting to use the product properly. My hair was left stiff and dry. After talking to another stylist/owner and confirming with the MANUFACTURER, it was clear the product was mishandled and incorrectly applied. They offered a redo, which was the bare minimum. The stylist even admitted she doesn't like doing keratin treatments and removed it from her card. The service should have been reassigned to someone else when I requested an appointment. Terrible management, miscommunication nightmare. Proceed with extreme CAUTION if you care about your hair at all! read more

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I was pretty disappointed in my experience at Faust. My stylist seemed young and inexperienced. I asked for a Root touch up on my dark brown hair and left with my hair an unnatural black colour, I was also charged 25$ for the hair dye, which has never happened in my life. When I questioned why she said it was a special "kind" of dye, all fine, but why wasn't I asked before she used it?, felt sneaky and weird, would not return here. read more

This is one star review is for Amanda and the person who replaced her. I booked/requested a consult online with her on a Sunday. She never bothered to respond in time and blew me off about it when I asked her in person (I had to call the salon prior and they said just to come in). I then waited nearly 15 min for my consult (with 2 staff telling her I was waiting), only getting her attention when I asked if she would be able to see me. She said to come back in 30 min, and when I did, she was nowhere near being done! In fact, she kept working with her same client for another 40 mins. So instead of even addressing me in person when I came back, Jenna was offered as a replacement. I told her that I wanted a modern bob with longer bangs, and also that I wanted to keep my length as much as possible (my hair hit just below my chin). We even looked at picture together. In the end, my hair was chopped to about half an inch below my ears!! What alarmed me was that she cut my hair initially wet, blew it dry with a round brush (presumably to style it) and the result was uneven. She then went back in with a flatiron to straighten my hair as much as possible to dry cut it (I know that dry cutting is a technique for certain hairstyles). The end result was flatter and more even, but she ended up taking off way too much length. The bottom is also bulky and thick. I look like I have the cut on an old woman or someone in the military. All of this just for $85!! Bobs are classic and really popular right now - how could a stylist at a spendy DT salon be so poorly informed?. This picture is pretty unflattering and the hairstyle makes me feel pretty awkward. read more

Faust Salon Downtown - Hair Salons Near Me - Santa Cruz, California

Sebastian was excellent. He listened to what I wanted done with my hair (it's long and straight) and delivered perfection! My hair looked gorgeous when Sebastian finished blow drying it. I'm delighted to say I now have a hair stylist I will go to regularly. Sebastian also is an engaging conversationalist, so the time in the chair flew by. Surprised to read that others had such negative experiences at this salon. read more

got my hair blonded here! Jenna did an AMAZING job with my hair. I am so picky about who touches my hair and she worked some magic on mine.I had gone super dark in january and was missing my blonde. she took her time explaining the process to me and mixed the most beautiful colors i've ever seen. I was afraid my hair would be damaged after highlighting but it looked even more shiny, healthy, and radiant than ever before! 10/10 recommend jenna and this adorable salon. I drive from Monterey to see Jenna and it's worth every minute and mile. 100% recommend! read more

I was a new customer to Faust and I had the best experience. I got hair extensions for the first time by Jenna and I am so happy with my hair! Jenna was so sweet and walked me through every step of the process; making sure everything was comfortable, well placed and worked with how I like to style my hair/life style. The extensions matched my natural hair perfectly and look amazing. I could not recommend a stylist more high, Jenna's care and attention to detail shine through in her work. Her happy positive energy made the experience that much better as well as the overall vibe of the saloon. read more

Faust Salon Downtown - Hair extensions by Jenna at Faust - Hair Salons Near Me - Santa Cruz, California

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Emily gave me one of the worst bang trims of my life. After talking her through my cut -- longer sides, touching mid eyebrow, feathered/textured layers -- she proceeded to cut the bangs straight across (no point cutting!), forgot to texture it until reminded, and took off an extra half inch. She spent five minutes trying to figure out how to even the sides (the left side was way longer than the right). She seems awesome with color, but go somewhere else if you're looking for a haircut with bangs! read more

I scheduled a same day haircut appointment with Rachel and I could not be happier with the whole experience! She was super sweet and knew exactly what I wanted, which is great as someone who struggles to explain how I want my hair. She listened to all my concerns and it turned out even better than I could've imagined! After, she gave me a blowout as well for free! Could not recommend her enough! read more

If your looking for someone who will educate you and help you understand what your looking for and truly get the color that you want, go see Sebastian! Everyone in the salon is so kind and you'll leave laughing, great and bouncy hair and a smile!! I had such an awesome hair transformation from super brassy yellow to a nice neutral dark blonde with bright pieces popping! Exactly what I wanted! read more

I got my hair color touched up here a few weeks back, and I really want to like Brille's work. But during the bleaching process, she left a 2-inch wide solution around my face, saying to make sure all roots are covered this way. She also said it'd be itchy and its normal. But within the next two days after I got the color done, the skin on my forehead (where she left the solution on) started burning and turning red, and eventually, after going through a lot of stress and concerns, dried and shed. It was a horrifying experience honestly to see skin on your face peeling off like that. For all the other colorings I experienced before, the hair colorists would wipe off the solution that's touching the skin around your face, so not sure why she thought it was ok to leave it on for so long, for all 3 rounds. As for the color itself, since we ran out of time (she originally told me it'd be 2.5 hours after our initial consultation, and it turned out to be 5 and we still weren't done), it was still one more bleach away from matching the rest of my hair color. She said one more appointment and she will be able to fix it completely, but now I'm scared to go back. She also burned my ears hard a few times when blow drying. I may just go somewhere else next time to fix this up. No more burns! read more

Faust Salon Downtown - Chemically burned ear - skin is still peeling off - Hair Salons Near Me - Santa Cruz, California

I made an appointment here last month and originally booked for a partial foil lightening and haircut. The online form was pretty detailed and I specifically said what I wanted, a balayage at the ends and that I planned to dye over it later with purple, even sent pictures of what I was going for (literally googled pictures of partial balayages.) I get a call from the stylist, saying that I would have to rebook for a full foil highlight based on my requests (about $100 more than the original $300.) Despite the already steep price, I reluctantly agreed to the change; I saw this place had decent reviews and I needed to get this done before leaving for a wedding in a few days. We discussed a bit more the day of my appointment about what I wanted and she suggested lightening up a bit higher so that it lasts longer when it grows out. I said sure, as long as it's still dark at the top and gradually gets lighter from the middle to the lightest at the ends. About five hours later, it's hard to really see the ombre effect it should've been, just looked light all over with dark streaks in between and dark only at the root. She said that because my hair is so dark, it wasn't really possible to get it to the color I wanted, which isn't true because I've gotten it done with a previous stylist. I normally don't speak up when I'm not satisfied with a service, but when I got home my partner was shocked that I paid $466 and I didn't even get what I wanted. I called the salon the next day and told them that I just wasn't happy with my hair. They told me to come in and they'd see what they could do. I was seen by a different stylist and she acknowledged that it could've been darker at the top based on what I originally wanted, so she offered to do a shadow root, free of charge, but unfortunately there was no time for a lightening. Overall I was just disappointed with the result, especially knowing that my hair is definitely capable of reaching even a platinum color. But color aside, it's just not really a balayage and not worth paying nearly $500. I appreciate the second stylist offered to do what she could in the little time we had for free (I still tipped,) but in the future I will be looking for another salon. read more

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My daughter and I had a great experience at Faust. The stylists were amazing and the environment was beautiful and relaxing. We had a blast and the hear cuts were amazing! Highly recommend! read more

This review is not for the salon per se but for Amanda, the stylist who works there. Made appt for a consult, she was late. Appt next day for color, she was late again and tried to blow it off. When she was check she finally acknowledged that I got the short end...she had been late twice. I gave her a large tip not because her service was great but it was her birthday. Two days later my color gad already disintegrated and changed color. I called and left a message at the salon to call me. I think she may have because I recognized the phone number in my missed calls. She didn't leave a message, she didn't attempt to reach me again. I almost never leave negative reviews. read more

I was able to schedule a same-day appointment with Amanda W for a trim and a balayage. Amanda was super helpful at helping me figure out what I wanted, skilled and friendly. Thanks Amanda! I will be back. ‍ read more

Faust Salon Downtown - Balayage with a trim - Hair Salons Near Me - Santa Cruz, California

I did a walk-in for a haircut and Hugo accommodated me. He knew exactly what hairstyle complemented my face. Definitely coming back!!

I've been a customer at Faust since 2018 and the salon exceeds expectations and has weathered the Covid storm and has come back better than ever . I have been working with Amanda Wardien All this time and she is a true artist . I have wild hair and every time she uses the most up to date skills and education to give me to best color and cut . I highly recommend Faust and Amanda for all your hair care needs . read more

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I've been searching for a new stylist for ages and just can't seem to find the right fit. It had gotten so bad that I preferred to not get a cut instead of trying to find someone new. Thank goodness for Sebastian! He helped me figure out the best cut for my features and hair texture and took his time to make sure the layering was done right (a tricky task for hair thinner than most). He took the time to curl and blow out my hair after the cut which really took the new look to the next level. I appreciated that he discounted the price because he was behind schedule. Really great customer service both from the gentleman at the front desk as well as Sebastian. I found my new go to salon!! Perhaps you will too if you're in the Santa Cruz area. read more

Faust Salon Downtown - Front desk - Hair Salons Near Me - Santa Cruz, California

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If I could have Sebastian as my forever hair stylist, I completely would. Alas, I am moving to LA and received my last haircut from this amazing gem that I have been going to (and driving from SF for) since 2017. I am a licensed medical physician and I would like to confidently state how appreciative I was at the details involves in my safety and the safety of others during our active pandemic. Upon arriving at the salon, I was asked various health related questions, making sure that I was not ill, and gladly had my temperature checked. Right away, this gives me a great sense of reassurance. Despite there current moving process, I was seated at a safe distance from other customers. All staff, at all times, had their mask on. At all times. Thank you for taking this matter seriously! I have never had a haircut from Sebastian that I did not love! Every haircut has made me feel like a new woman. Sebastian is always precise with his cuts and has given me great recommendations. I have always trusted his judgement, and he makes my hair look even better than I initially invision it. Sebastian and his staff have always been kind, respectful, professional and nothing short of outstanding at all times. What a joy it has been coming here all of these years. The hardest part is knowing I will have to find someone else due to my upcoming move. I will miss this form of much needed therapy! Thank you, Faust. Thank you, Sebastian. Please come out and support this amazing and safe salon. You won't regret it! read more

Adorable salon, very clean and professional! Jenna did my daughters highlights and they are gorgeous!! I highly recommend Jenna W @ Faust Salon! We went downtown but I believe Jenna also works at their Aptos location. Haven't been to Aptos location but the Santa Cruz location is more than a salon it's an experience, sitting in the heart of Abbott Square nestled at the end of the Copper Street Tunnel it has a large window to enjoy the ambiance of fire lit tables and if your lucky live music, or if you prefer quiet book in the earlier hours and enjoy views of the MAH museum and many amazing food venues! Thank you Jenna. read more

Faust Salon Downtown - Highlight by hair_by_jennaaa @ Faust Salon Downtown Santa Cruz. - Hair Salons Near Me - Santa Cruz, California

My daughter went into Sebastian to have a whole new look done. She had long hair with no bangs and wanted a new look. He gave her curtain bangs and long layers he took about 4 inches off her hair. And she looks absolutely stunning! He took his time and was meticulous. You can see the attention to detail in the edges of her hair. I will show pictures. read more

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If you're getting your hair cut or colored by anyone but Hugo what are you even doing. Even after I moved back to LA, I still plan my Santa Cruz trips around when I need my hair cut so I can see Hugo at either Faust location. He has given me all my favorite hair cuts and they grow out so beautifully that I don't even notice when it's time for a new one. Six months ago he did my highlights and he blended them so beautifully that my new stylist (I moved to the east coast) was fawning over them and told me not to touch them and that the reason I can't see the grow out six months in is because of how well he blended them. I have never had a stylist compliment my previous stylist's work so safe to say Hugo is the best in the biz. read more

Loved how my hair turned out! Brielle did a fabulous job on cutting my hair and making it look healthy! read more

Faust Salon Downtown - Hair Salons Near Me - Santa Cruz, California

It has been years since I have cut or dyed my hair professionally and my experience at Faust was amazing! Amber was my stylist who worked non stop for 9 hours to make sure my 3 ft hair was perfectly cut and bleached out the way I wanted it. She made sure I was comfortable and the time flew by so fast. read more

Faust Salon Downtown - Hair Salons Near Me - Santa Cruz, California

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I've gotten my haircut four times now from Amanda, and she's amazing! Has helped me both with long hair maintenance cuts, as well as gave me a big chop. She gives the most incredible head massagers I've ever experienced while in the bowl, and is a great conversationalist. read more

I had such a great time getting my haircut here! I believe the person who cut my hair is named Emily? It's been about a month since I've gotten my haircut but I'll definitely be going there soon to get my trim. The salon is also in a nice area if you want to get food after, it's also clean and modern looking inside. :) read more

Sebastian was professional, kind and attentive to my hair needs after the long CA SIP. Went from long dead blond hair to springy shoulder length hair. Couldn't be happier! read more

Faust Salon Downtown - Goodbye SIP hair - Hair Salons Near Me - Santa Cruz, California

Need to pick up a new date? Emily will get you your next girl/boy friend real quick. Professional, timely, and friendly she fixed my mane up in a jiffy. Definitely recommend. read more

I really enjoyed my first haircut at this salon! The staff is very professional and kind. I left a message when they were closed and someone called me the next day to schedule my appointment. I have curly hair and Amanda was recommended to me. I got a GREAT new style and cut. Amanda is easy going and a great stylist. I highly recommend her and this location. read more

Rachel was my hair stylist and she did amazing. she cut a shag with bangs and gave me a blow out. she did exactly what I wanted and was so nice. I highly recommend Rachel! read more

Love this place. I was traveling and popped in for a quick blow dry. Great service. They upsold me on 15 min color and it's lasted 3 weeks. Highly recommend . read more

So so beyond happy with my hair the best and only place I will come to do my hair thank you Sebastian read more

Faust Salon Downtown - Hair Salons Near Me - Santa Cruz, California