I Highly recommend this MIDAS service location for all your automotive needs. Great experience…read morewith their service and staff. Clean and friendly facility. I really hope this helps someone when looking for fair and honest mechanic to trust your vehicle to. Mark the owner has an impressive shop and I have witnessed great interactions with his customers.

Deceitful! They were supposed to perform a tire rotation and pressure check, among other services,…read morebut they didn't! My vehicle was in their possession twice! Don't waste your time contacting their training manager, Paul Gay. He's mentioned on the store sign that he appreciates comments or compliments, but he doesn't even respond to email messages! Clearly, their "trainer" needs training in customer service! I see why the manager's customer service is lacking. If you want the services you pay for, DON'T take your car to Midas on Mayfield. My mother stopped taking hers there too! You've been warned. I will NEVER take my car there again! Customer service is crucial, and theirs is terrible!

I've been trying to buy a car from Honda of Mentor. It didn't happen. While I was test driving a…read morecar that I wanted to purchase, it was sold to someone else!!!! Horrible and unethical. I decided to give them another chance and wanted to purchase another car and they let a lousy $400 kill the deal. Big mistake. So, I'm loving my new Nissan!!

We have gotten our cars from here for the last 6 years (leasing) and used the same salesman both…read moretimes. When it was time to trade in my lease/ buy it out, we decided to go with the same salesman. Unfortunately he appeared to be uninterested in making a deal with us and was dismissive when attempts were made. Plus, he made a nasty comment about my driving after the test drive, which immediately turned us off from the whole dealership. There are multiple amazing dealerships just 2 minutes down the road, save yourself time and go there instead.

I received excellent customer service from the Legal Shield/ID Shield representatives that reached…read moreout to me. They were prompt, courteous and helpful to provide important next steps and information related to my benefit questions and how to expedite and expertly handle my concerns and issues. The service is a good value for peace of mind afforded to those who utilize the monitoring and restoration services offered for those experiencing claims resulting from ID theft and/or legal advice.

The folks at PIP Printing are awesome. They are very personable and helpful in what they do. I've…read moredone business with them for over ten years and intend to continue because of their service. Glenn R. Burkey 5 Star Business Consulting & Coaching coach@5starbusinesscoaching.com

I am a full time student and employee. My car was a hot mess! I didn't have no time to go to a car…read morewash so I googled and KleanAll popped up I called they were very polite had excellent customer service and most importantly Time oriented I really appreciated the great service my car had never been so clean and very reasonably priced! thank you KleanAll

I live close to this location and THANK GOD because they have been lifesavers...or at least life…read moreSIMPLIFIERS! Have had battery, alternator, headlights, brake light issues, etc...over the last week and the folks that helped me here have gone OUT OF THEIR way to make my life easier. Customer Service here is top-rate, and they truly believe it's their JOB to do the inconvenient "stuff" for their customers. Awesome!!!

I stopped at AutoZone in Mentor on the Lake to buy a replacement low beam light bulb. They offered…read moreto try and install it for me. As it was dark out, they were unsuccessful at replacing the bulb. I thanked them for trying and waited for daylight to install on my own. Struggle as I may, I could not get the bulb out of the connector. I drove back to AutoZone to ask for advice and Dan came to the rescue. In seconds he had the bulb out and explained how he did it. He also changed the other bulb for me so I would not have to worry about that one either! I was so impressed with how quickly and efficiently Dan had changed my bulbs. What had taken me hours of research and frustration was done in a matter of minutes! THANK YOU, DAN & AUTOZONE!

After my parked Tesla Model 3 was hit, the person's insurance led me to D & S. D & S received my…read morevehicle the morning of 10/29 and did not assess and submit a supplemental until 11/11 which the insurance approved immediately. D&S kept me in the loop and provided thorough information about the repairs needed and how the technicians would achieve this process in a timely manner. Once the assessment was complete, I was informed if parts came timely repairs would be done the first week of December at the top of the week and I'd be able to pick up my vehicle then. Harley did a wonderful job of communicating each step with me providing a timeline of when my vehicle would be ready. I was then informed it would take more time to put my vehicle back together than previously anticipated so my vehicle would be ready by 12/05 rather than the top of the week. Harley let me know the team was unable to complete putting my vehicle back together by EOD and my vehicle would be ready by 12/08 at the earliest and 12/09 at the latest along with approval from the insurance company of a second and final supplement for the labor to put my vehicle back together that the team did not originally anticipate. Calibrations and clean up weren't complete until 12/09. Harley then informed me the service writer was unable to finish sending the information to the insurance company by EOD 12/09. 12/10 the information / final supplement was sent over to the insurance company to review. I was finally able to pick up my vehicle 12/12 after I called the insurance company several times to expedite their review of the supplement money needed for the extra labor costs of putting my vehicle back together which D&S did not anticipate during their initial review. D&S finished calibrations and cleanup 12/09 but would not release it until they received the supplement from the insurance for the extra labor costs. The body work looks and feels amazing, you cannot tell my rear bumper was replaced. Only downsides, the technician my mom and I spoke to was unable to tell us if the vehicle had a full paint job. Once I went to my vehicle I was unable to access it as the technician forgot to take it out of service mode. I went back into the shop to find someone to take this out of service mode. My panel under my hood of car was not put back, however I popped this back on myself. I appreciate Harley's customer service and updates. The repair team unfortunately left me feeling unnerved about all the 'unexpected' extra work necessary after their review.

The delay in service and lack of communication regarding the timeline was extremely frustrating. I…read moredropped off my vehicle on April 14th with an estimated completion time of two weeks. However, the repairs ended up taking nearly a month. For the first 8-10 days, the vehicle sat idle in the parking lot without any repair work, damage assessment, or parts evaluation being done, which significantly contributed to the delay.They may have been busy with a high volume of vehicles, this was never clearly communicated to me upfront. I was not informed about any delays unless I personally called to check on the status.

"Unbelievably bad service", should be the description of what this shop does. I took my car in to…read morehave two audio amps installed, the guy working there charged more than another shop would have to do the same work but he could get me in sooner than other shops. I left him specific written instructions and details of my equipment that was to be installed, along with my verbal instructions of what I needed done. The installer wired the two amps up and left them unsecured to the car, so they were just sliding around in the car. He also left the wire that turns one of the amps on disconnected. He left a whole lot of copper wire stands all around the amps, as if he were trying to cause a short on purpose in my equipment. He broke a clip that secures the facing around my radio head unit in the dashboard. He left my microphone disconnected from the radio, resulting in people not being able to hear me while using my phone when connected to my radio. He also cut my seat belt harness cable on my driver's seat all the way through very neatly, leaving the heat Shrink plastic around it somewhat in tact to slightly hold it in place. That by itself is going to be at least $150-$250 to have replaced. My advice is to keep your car away from this shop if you value your car. There's a good chance that whatever work you want done will not be done properly, that you'll be overcharged for the work, other equipment in your car will be broken, and you'll be here writing about what horrendous things happened to your car. On a good note, the installer sounded professional and was polite, before he turned into Mayham. I DO NOT RECOMMEND THIS AUTO SHOP.. Oh, almost forgot, there's a dent now in the door area that's visible when the car door is opened, I believe the installer may have mental problems. There are better shops to have your work you need done properly done.

I had my window tinted there a they did a great job and this was about 5 years ago. Thank you…read moregentlemen for a great job