I recently contacted FastSigns to do a small project for me. I have used them in the past many times several years ago and back then thought they did respectable work.
Not the case anymore!
I sent FastSigns a file and only wanted a small window sticker done for our soccer team. My original order was going to be around 30 -40 decals. I only wanted to order one (which I have done in the past) to see if everything comes out right. I was told I had to order 5 minimum.(?) Okay, that's not what I wanted as a test but I'll go along with it. We had conversations about the file and I asked, "can you use what I sent you to make a window decal and look good" they replied "yes" they would have no problem. In their email I understood that I could pick it up the next day. (over 24 hours, FASTSIGNS, get it???) So at the end of the following day I stopped by to pick up the decals. When I approached the counter and told them my name someone in the back stated "they're not done tell him to come back tomorrow."
Okay, ?.? Not to happy I left and stopped back the next day, When I received the decals (5 ea. at 5.00 per decal) I was amazed that they would allow work to go out the door that looked this bad. It truly looked like someone scanned a poor copy with one of those free printers that you get onto a sticker page. Are you kidding me? This is a professional sign company? You don't care enough not to allow that type of work to go out the front door?
The twenty five dollars that you made cost you the rest of my order and my future business. What happen to the old FastSigns that I use to deal with. read more