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    FasterHouse

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    2 years ago

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    ALTEA Land Surveyors - Our logo.

    ALTEA Land Surveyors

    (4 reviews)

    St Peters

    I learned that my land survey for my fence had been done already at my house purchase closing, but…read morethat they had only put corner flags in. Altea never communicated with me when the survey would happen or reach out to explain the work order or what to expect, so this was all a surprise. With a 3.5 acre property four corner flags won't suffice to build a fence. My title company said that I'd get the survey in the mail and suggested I call Altea to walk the property line with me so I could mark it myself and said that survey companies do that all the time. I called Altea to request this and they said they'd send someone out Monday to walk the property lines with me. I said, great, I'll mark the line as we go and was happy to be able to get to work! But the field worker came out and did not show me the property lines. He showed me where the corner flags are (which I'd seen), but informed me he had no permission to use any tools to actually see the lines between the corners and show me that - the whole reason for his visit. Two of the were flags already on the property before their survey, and a new flag offset on one side 50 feet from a corner, with no corner offset on the other side so there's no real telling where the corner is. And still I had no way to know where the line between the corners actually sits. Meanwhile, I also never received the survey in the mail. I called the owner while the field worker was here to ask that they let him do what he came out here to do, and the owner steadfastly refused. So I begged her to let him at least do one small section of the boundary near the house, and she flatly refused, unless I paid more for them to place the flags on the line, though she had a skilled worker at my house already. I wrote all this up in a review here on Yelp and in Google and gave the one star they deserved. A week later they called in response to the review. They sent a field worker out again with instructions to walk the property line with me and provide 4 line stakes (lol) in addition to the corner flags they'd found. Thankfully the field worker recognized that I would be unable to actually build my fence with just the info four line stakes would provide so he took care to show me the lines between and even tied a few unofficial tags in trees. He actually seemed interested in helping. And they did email me the survey that second time. So I finally got the info I need, but the company owner didn't do it because it was the right thing to do, she did it to get me to remove the negative review. So I'll up the star rating from one to three - I eventually, after some disappointment and aggravation I'd rather not have experienced, got what I needed, but I am not super impressed with the whole experience.

    Very disgruntled with what I got from Altea, I even called and questioned the price I was charged…read moreafter the work was done because I got next to nothing from the exchange. I am paraphrasing, but was basically told "the price is the price. I have 2 acres that sit on a bluff in South County, I was told by the woman at Altea that it would take multiple employees up to 5 days to do my survey. In addition the property has some corners on the cliff and the other corners are in dense woods. They did the survey the tail end of this winter, so there was no growth in the woods, so it wasn't difficult to get to those corners and it took the single guy that came out less than 7 hours to do my survey and that includes marking the location of a specific tree and the building line. The total price was almost $6,500 and i discovered that of the 8 markers that had to be set for my boundary lines, 4 had already been marked prior to them doing the work. I let them know, prior to signing the contract that I wanted to put up a fence between my property and the two neighbors and was told the survey could be used to put up a fence. I don't know how that is going to be accomplished since a person cannot stand at one marker and see another to set a straight line. I am very disgusted with this company and will not recommend them. Carly S

    FasterHouse - realestatesvcs - Updated May 2026

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