One of the things I appreciate in a business is good communication…read more We talked a lot about the process and the owners service as fantastic. I really value education when someone is working on your car. Thank you so so much

My 2014 Chrysler Town & country front passenger window decided to just fall down as I'm driving on…read morethe Florida turnpike.. of course it would happen Monday March 31st 7: 40a & raining. I was able to work a schedule with Jason to have the repair done at the parking lot of my job. He even bought the part I needed. Thank you very much Jason for the professional work that you have done.

I booked due to online reviews. I dropped car off, took a bit longer than expected, but I didn't…read morewant to drive down 30 minutes anyway. I wan pretty OCD and Lionel was able to provide me a guarantee of warranty. Lionel kept me appraised every step of the process. Workmanship was very good after being clipped at Publix. Lionel squeezed me in within 24 hours. Good work, excellent price.

Excellent customer service I haven't brought car in yet but they are very good about respondingread more

This place is great! Unlike competitors, speaking to a live person and scheduling a free estimate…read morewas easy. Next day the technician arrived on time, snapped a few pictures and provided me with a very reasonable quote for the options. Fixed right there on the spot in my driveway. Could not ask for better service.

Couldn't of been more satisfied. Irma was so pleasant and reassuring on the phone when I originally…read morecalled, and Chris was absolutely amazing- punctual, organized, clean, communicative, friendly, and so pleasant to talk to throughout the entire process. He explained everything so thoroughly and was effective at getting the job done in a timely manner. They were able to come to my home first thing the next morning and replace my windshield which was so convenient! Definitely satisfied from start to finish. Thank you!

I had a rock hit my windshield while on 95 and called up my insurance. They work with Safelite and…read moreI couldn't be happier. Safelite called immediately, made an appt, and got to my house on time. I have a Macan which meant replacing the windshield and calibrating the camera. They were professional and very sweet. I will tell you that, later in the evening, the rear view mirror fell down. I called and they had someone at my house first thing in the morning. There was a screw that was a bit loose. He fixed it, explained it and showed it to me. It took all of about 8 minutes. They were friendly, professional, and fast. I would highly recommend.

Absolutely atrocious experience. Safelite is the definition of disorganized, unprofessional, and…read morecompletely indifferent to their customers. From day one, there was zero communication. I had to chase them down repeatedly just to get the most basic updates. No one ever reached out proactively. It felt like I was managing the entire process myself while they did... nothing. They also failed to coordinate with my insurance in any meaningful way, which only added more delays and confusion. You'd think a company that does this every day would have that figured out, but apparently not. Request was send in Feb, it is now April, just to order a part and attempt to schedule the service. A month of me calling, following up, and basically begging for progress because they clearly weren't capable of handling it on their own. And then, after all that time wasted, they refused to complete the service, for no valid reason whatsoever. Nothing had changed from the original situation. Same car, same issue, same everything. They just decided not to do the job. To top it off, the on-site staff was rude, dismissive, and acted like I was the inconvenience. No accountability, no urgency, no professionalism. Honestly one of the worst service experiences I've ever had. Avoid Safelite at all costs unless you enjoy wasting your time and being treated like your business doesn't matter.

Rafael was prompt, courteous, professional and efficient. We had a smashed rear passenger window…read moredue to vandalism and he responded within two hours of our call. He did what he could to clean up the fragments. We are visitors in this area. I hope we never have this need again, but I would call R & R before the larger safelite company for any glass work.

We had an emergency which required our passenger window to be replaced. We called R & R and Reuel…read morecame to our rescue. He offered the fairest price and quickest response time. He was very professional, worked quickly and diligently and had us on our way within 30 minutes. We were extremely pleased. It's never pleasant to deal with this type of situation but it's good to know R & R can be counted on. Don't hesitate to contact R & R--we're happy we did!

The back window on my Toyota Highlander shattered (from impact). The auto glass place that…read moreadvertises so much on TV couldn't take care of it for 10 days. My insurance company found Auto Glass Perfections who came out the next day, fixed it in my driveway, and did a great job. Call them first. Great service.

I recently had my front windshield replaced and I am very happy with the results. Very…read moreprofessional; made an appointment and they arrived at the designated time. Now my vehicle looks new again and I even got a $10 discount. Thank You!!

Fast in shop service. 2008 Dodge Grand Caravan driver side window regulator failed window stuck…read moredown. I picked up the part, drove over and they replaced it in one hour.

I came in to get a window replacement for a car. I got the back trunk window replaced and the back…read morerear window as well. Initially, when they asked what kind of car it was, I said a Nissan Rogue, but it's a Nissan Rogue Sport. I completely forgot, so they ordered the wrong glass for my car, which was my fault. I ended up having to wait longer, which is understandable because I had made the mistake of not mentioning the exact car. After some time, one of the guys asked me if my back window didn't go down or if it was broken. I said I wasn't sure, or yes, possibly, since I don't ride in the back of the car, I was unsure. Then, later, I was told that I was going to need to order a new regulator for the window. He told me that if I could find one to get, they would easily just put it in and wouldn't charge me, but if I didn't, then the cost to come back and get it installed after would be $150. I tried looking and calling into places, and he did as well, which I appreciated at the time, but in the end, no place had the piece in that exact moment, and it would have to be ordered and shipped. I just told him that I would try and order the piece and come back. When the service was done, they gave me the two bolts from the window regulator since they said it was "broken." I had been there for more than 3 hours, and I was in a rush to leave, so I did a quick check on the glass of the car. I noticed that when I opened and closed the door it was shaky, but I thought because he had given me the two bolts, I assumed that was the reason and all I needed was to order the piece and get it put back on. Later, after I had time, I decided to take a look at the car and noticed the back plastic panels in the trunk weren't clipped right and had some damage to it, but I didn't make a huge deal I also took a closer look at the rear door and the rubber that's suppose be attached to the door wasn't attached correctly. I was disappointed in the job. I went the next morning to see if I could get it put in correctly, and one of the guys in the front desk did it for me I also mentioned to him the door being shaky and how the rubber wasn't properly on but asked if it comes off when they put the regulator on and he told me " I think so, yea I'm pretty sure" I told okay I guess I'll leave it and then they can fix it when I come back. Then, a couple days later, when I was driving the car the back window ended up coming down little by little and then fully dropping. This was on a Saturday, but they were closed, so I couldn't get the window put back up till Monday. It was raining that weekend, and I ended up having to put a plastic bag for the weekend and come back in on Monday. When I came in, I told them I was previously here for a window replacement and that my window fell down immediately. One of the guys there in the front desk who I wasn't even talking to jumped in the conversation (the older one) and said, "That's impossible, no, no," repeatedly with a very stern face all while shakying his head no . I was thrown off and replied, no, it did fall it did happen and said when I came in for the back trunk panel that I even mentioned to the guy that helped me clip it back in that the window was shaky before it even fell . It was like he didn't wanna hear it and ended up walking out the back door. I wasn't sure what he was implying, that I'm lying when I was there when the window all of the sudden just started falling down out of nowhere as I was driving. No apologies, no nothing, because clearly whoever they have back there didn't do a good job. After that, the guy who I was originally speaking to asked me if I found the piece yet, and I told him I just had to order it. After the window incident, I was no longer trusting this place and especially didn't want to return even more after that guy jumped into the conversation and spoke to me like that, like if I was lying. Now I ended up calling someone else to come and take a look at the regulator and get a second opinion and was told that in fact it was not broken but that it was not assembled back properly. They had to not know how to put it back together properly. Overall, the job they did was NOT a good job, so I paid to get it put back together, and the regulator works perfectly fine they just didn't know what they were doing. I personally wouldn't recommend this place.

Great Service and the people who work their are really friendly. Their prices are reasonable too.read more

My driver's side window shattered in my 370Z. I called auto glass specialist and they sent an…read moreinstaller the next day. The installer did a great job quickly and cleaned up the broken glass when he was done. Hope not to need them again but if I do they are my 1st call.

I will never trust anyone else to replace any window on any car EVER again! I unfortunately had to…read morereplace the windshield on my brand new car (stupid I-95)! After having a not so great experience with a larger company on my previous car, I was very hesitant to have this done. My contact at the dealership (Coconut Creek Auto) highly recommended Paul at AAAG and after speaking with him on the phone about the process (and informing him of my prior not so great experience) he did his best to put me at ease. I'll admit, I was still skeptical! After ordering the new window he came out to my office and replaced the windshield to perfection right there in the parking lot - it took less than 30 minutes. He was very reassuring and told me that he regularly does this for many local luxury car dealerships and brands as well. The window replacement was done to perfection - I honestly don't even notice that I have a new window. He also made arrangements for the sensor company to contact me to re-calibrate the cameras which I had no idea I needed to do. I guess all the new fancy cars need to have this done. Paul and his staff were extremely reliable and professional plus everything was covered under my car insurance so I didn't have to pay a dime! I would absolutely recommend Paul at AAAG for any of your window replacement needs. (Don't use Safelite!)

Very professional business. Had my vehicle windshield replaced and loved the way that they took…read morecare of me. Wonderful experience. Thanks guys. Will recommend your business to others.

My SUV rear windshield was broken. I called around and received quotes from several places…read moreincluding the automobile dealership. Wiles Auto Glass Replacement responded with a reasonable quoted price and a favorable installation schedule. My windshield was replaced the next day, minimizing the inconvenience of not having a car for just one day. I am glad that my broken windshield had been fixed professionally by Wiles Auto Glass Replacement.

From the owner: For dependable auto glass repair and windshield replacement call Wiles Auto Glass Replacement at…read more(954) 688-3237 !!