Ryan and Craig from Fast Foward Home Loans (a division of Flat Branch Mortgage) were outstanding during the refinancing of our mortgage.
In particular:
1) Craig did me a solid favor one guy to another by offering that my wife could be added to the title even if she wasn't on the mortgage. That's an emotionally important thing for my wife so it is for me and I really appreciate it.
2) Ryan and Craig both over delivered on the great communication in addition to looking out for my best interest as a consumer and over-delivering on the product and service. The rate and low fees are sincerely appreciated.
... all while dealing with the 2020 re-fi frenzy and the unprecedented covid outbreak.
They use an easy-to-use web site for loan signing and uploading PDFs of documents - really easy process.
Thank you - sincerely,
Charlie and Jennifer
Redmond, WA read more