I have been here with Roger for over 10 years. Excellent customer service always. When I have a…read morequestion they are always there for me.When I had an accident they took care of me.

I love this place! This is a good group of folks. They always seem to take care of our needs and…read morefind ways to help us out. We never have to worry about anything with our friends at State Farm / Roger Downey and company. Laticia is always working with us to make sure our account is current and updated to match our needs for our family! We so appreciate this wonderful and great customer service! You guys/gals ROCK!!!! We would be lost without you! So if you need a good insurance place please go and visit them! You will be happy to have them in your corner!

Diana the assistant store manager was great!! The process didn't take that long and much…read moreappreciated! Helped me a in a bind!! I recommend this store and Diana!!

Unfortunately I can not recommend. Hired them for some credit help, short term client because they…read moreonly submitted to credit Bureaus for inaccurate reporting (anyone can do this). The one thing I hired them for they didn't do a thing with, I'd suggest you save the money or find someone else. This is a review of my experience with the company not a reflection of them as a whole, just in my experience.

I am writing this review on behalf of my cousin who used them. Charles really cleaned up her…read morecredit. She was in the low 500's when she started. She was a client for about 5 months. She has now just bought her first house. She said she definitely thinks that wouldn't have happened if she didn't use AZ Credit. I will absolutely be putting in a call and seeing what they can do for me as well!!!

Dishonest... it's a huge hassle to deal with them. They added a bundle to our account after we told…read morethem we didn't want to. Now since we refused to add our auto to home they say we owe 80 dollars even though we said we didn't want to bundle. Called them out on it and they were very rude. Won't remove the fee they caused by being dishonest. Don't do buisness with them they will try to steal your money. Farmers is a great company just not this agent and his employees. Go with anyone else.

We have been with Frank and Sharon for countless years. What I love most about them is that they…read moreare truly always a call away. They typically are able to answer all questions on the spot and if they cannot they are quick to call back and provide any information that I requested. They are friendly and have taken good care of us.

Emily is fantastic. If you don't want to read further, just know that…read more In 2020 alone, my husband and I sold our home in CA, bought in AZ, I went from W2 to contractor and back to W2, and my husband lost his job due to COVID and went on unemployment. We had remodeled our home in CA and had a ton of write-offs, we added a solar pool system in AZ, etc. etc. Needless to say, our taxes were not the simple slam dunk. After attempting to do our own taxes as I have in the past, I found myself spinning my wheels and knowing that I must be missing vital pieces of information. Enter Emily! She came to our home, listened to our history, took our tax information from the previous year as well as the supporting documents to complete this year's taxes and viola!!!! We received refunds from the IRS, CA, and AZ! She was speedy, thoughtful, and always available when I called with questions. She informed me about so many tax breaks that I knew nothing about. Do yourself a favor and contact Emily for all of your tax needs. Thank you Emily!!

I've only been in AZ for a few years and still haven't found by go-to CPA. I needed a new one for…read morethis year since the one I used last year kept making mistakes and had poor communication. I found Emily online and saw she had some decent reviews, though few. My initial interactions with Emily were great - she responded to my email request promptly, answered all my concerns, and was great when we met in person. She promised that her team would finish the returns in time for Tax Day and that we would have time to review and approve it. When I didn't hear any updates at all, I grew concerned but I gave them the benefit of the doubt since it was their busiest season. But when I didn't hear anything back on Monday (the day BEFORE Tax Day), I followed up. Emailed and got no response so I called and was finally able to get an update that my returns would be sent electronically to review and approve. Waited all day and still didn't get anything so followed up again. After a few back and forth we finally received the returns, reviewed and approved them and asked for an email confirmation that it was submitted. The CPAs I've worked with in the past have always sent an email confirmation or screenshot of the submitted returns to the IRS. We did not get any email confirmation from Emily's team so it made it worried that it wasn't submitted on time, especially since we've been having poor communication from them. When I followed up again, they were quick to ask me for payment for their services. I paid promptly hoping I would get the email confirmation for IRS submittal but still didn't get any confirmation that the returns were sent. I literally just needed a call, text, or email saying it was submitted on time. I followed up AGAIN with another email inquiring and FINALLY they said they submitted it to the IRS but would be emailing it to us shortly for my husband and I to e-sign. We never received the files to e-sign, unsurprisingly. I finally went in person to sign it because the email never came. My husband couldn't sign in person so I asked that they still email it so that my husband could e-sign. Let's just say he still hasn't received the returns to sign. It might not have been as bad if they didn't tell us multiple times they would be sending us something shortly to review or sign. We ended up waiting multiple times for items that were never sent (because it was the day BEFORE it was due). This is a fixable issue. Communcation is key and a quick follow up goes a long way. I don't feel it's the client's responsibility to chase after the CPA who is hired to do a job. It was a bit unprofessional for me. It's not to say I won't work with them again but they really need to improve their communication.

This company has been my accountant for over 15 years and they opened my PLLC, they filed my…read morebusiness and personal taxes and not only do they know their tax law- they are personable and listen to what my needs are and will go the extra mile to make sure they are taken care of! I highly recommend them.

I have been a client of Martinez & Shanken for 12 years! Earl Shanken and his team have prepared my…read morepersonal taxes and business taxes. I've used Earl's services to help with tax planning and preparation. Each person I've worked with has been 100% professional and their attention to detail is impressive. I meet with Earl on a regular basis and always come away feeling that I've learned something new, can maximize my tax savings and worked with a ethical professional. At first it seemed a bit odd to hire a CPA for my personal taxes (I'm not rich or anything special) but working with Earl at Martinez & Shanken is the best decision I've made for my financial security. I can not recommend their team enough!

I have used Mike Bosen as my trust CPA for several years. Mike is courteous, knowledgeable,…read moreresponsive, and his fees are very reasonable. Mike came highly recommended and after working with him for several years now, I understand why. Mike, and everyone at his firm, provides outstanding service.

Mike is very knowledgeable of tax laws and very helpful! Ethics and morals are the foundation of…read morethis firm! He has a wonderful Rolodex of trusted knowledgeable professionals!

Great experience.. worked with Brent and he was exceptional as well as saved me money!read more

So far we've been very happy with our switch to this local company. I really like that Kevin and…read morehis staff are real people who I can get ahold of and talk to. Way more personal than the bigger, nameless, faceless companies. Also, he got us WAY better rates than we were paying. Very pleased and recommending him to others.