I visit frequently and I must say this is the best smelling rehab center I've ever been to…read more Honestly, most of the places I've been to you can smell what's going on in each room. This rehab center is always clean. The activities department is great too! They have Bingo, Bible study, cooking class, you name it. I always see the residents up and busy. I think they even have group outings for the people who live there to go into the community. The meals at this place are also great. It's not your typical nursing home food. You can tell the kitchen staff put love into these meals and try to make them as close to home cooked as possible. Everything I've seen served looks healthy and delicious! The nursing staff is always willing to answer my questions and I am very happy with the care they are giving my loved one.

The reviews were concerning but it was recommended by the hospital case manager so we went with…read morethere recommendation. My mother recently had a stroke and we chose Interlochen Rehabilitation. The care from the staff was excellent, the food was surprisingly good and the therapy was on point. Thank you to the case managers and all the staff at Interlochen.

My experience at the ER with a family member went very smoothly. The staff, from the front desk to…read morethe guy getting insurance information, were all attentive, patient, and kind. I didn't get our PA and nurse's names, the PA was an average height, white blonde woman (congrats on the engagement!) and the nurse had arm tattoos and gauges, but they were incredible. They're excellent with people, very well spoken, and friendly. I felt as though my family memeber's concerns were being properly addressed, and they were extremely thorough and informative when answering any questions or responding to concerns. A special shout-out to the gentleman who was formerly an EMT (a bald, bearded man wearing blue Hoka's) who helped us with discharge! He was really funny and talkative. It made me feel reassured in leaving.

Parent was inpatient 10 days in March 2026. Staff only got her out of bed twice. Board in room…read moreshowed daily PT. When I asked why PT was not done daily, the nurse manager said that is where we fail. Parent is now in SNF working on regaining strength.

Poor administrative handling of my appointment. I arrived with all my completed paperwork and THEN…read morethey decided to check and see if they could accept my insurance. After waiting 30 minutes, I was told that they hadn't heard back from the insurance company and that since my appointment time had passed, I would have to make ANOTHER appointment! I decided that I would look elsewhere for another doctor and later received a call indicating that my insurance was "out of network" for them. What a POOR first (and last) experience!

Dr. Pidkowicz was very professional and treated my problem with great care. However, the DermOne…read morestaff is incompetent. I got a phone call from a number I did not associate with DermOne with a message that I needed to call their Arlington office. I did so, but no one there knew why I was asked to call. The next day, they contacted me at my office. That was OK, but I had told them to call my cell phone. They gave me the results of my tests over the phone but would not mail or email it to me. I was told I needed to come by their office if I needed a copy because they could not release information. I have never had this experience at any doctor office.

We have been to this location around 4-5 times. Each time the front office staff, the nurses and…read morethe doctors have been excellent! They have seen us for colds, chest congestion, and allergic reactions. They have been so kind and professional. And they have listened to our medical questions and been very encouraging! I would recommend this location to anyone needing medical help! Thank you for a great experience!

Horrible service. I paid $180 dr did even listen to my lungs, check my throat or ears with the…read morelight. I can understand you want to get home but If you wasn't going to provide proper care then don't accept patients after a certain time. Your receptionist was very rude not welcoming. I asked for an itemized list of chargers and I was denied.

The medical staff took care of my wounds with care and professionalism. They made sure that I had…read moreall of the supplies I needed for changing dressings and they heard any concerns I had. My wounds are completely healed because they were on top of my care. They also removed the sutures left in by the doctor who performed my surgery and his staff "forgot" about them. I will recommend this clinic to anyone who requires wound care.

There's simply not another place on EARTH I'd go for excellent wound care and stellar patient care…read moreand concern than this place! The nurses and staff deserve high praises and even a RAISE for the 10 GOLD star attention to my care and treatment for the months I was there. From wound care to hyperbaric chamber, I was treated like royalty from the first day I entered the building. I was encouraged from day one that I was in good hands and my wound would get better over time. And it DEFINITELY did! After I was done with their treatment they referred me to an excellent podiatrist that finished the job completely. And they still were keeping in touch with my foot care after I was gone. I highly recommend this facility to anyone needing effective and excellent wound care as well as encouraging and supportive patient care. Their is simply not a better place! Why? The staff! Hands down! EXCELLENT!

Dr. Maya was a great provider. She listens asks many follow up questions, she is through with my…read moreconcerns. the office staff are friendly, answer all my questions with care and at times a smile. this was my first appointment and she even made it a teaching moment on how I should screen myself and be an advocate for my care. She even has great students!

I feel that I can be a great advocate for my care and that I am allowed to ask questions which…read moremeans a lot to me.

Update April 6,2026 Looks like they still asking for money…read moresmdh Warning Do not go here They are disaster n make sure they are correct about taking your insurance because I'm on the phone with billing along time trying see why I'm billed 1270.00 for walking in on a checkup. 75.00 Copay Xray 90.00 Insurance wasn't on file And they don't handle your billing You have to call another office and be ready for long hours on the phone . I was cleaning my house at the same time on the phone with them in my darn day off to not pay that money

My recent visit was a disaster--unsafe /untrained staff and X-ray equipment nearly further injured…read moreme, the technician was incompetent. The machine collided with a wall damaging that and breaking parts off the machine and also flipped the heavy metal table over that I was laying on and nearly injured me further trying to protect myself while I was already dealing with a broken foot. I waited in a room a combined hour with no updates. The X-ray images sent were incomplete, missing critical views of my broken foot, despite my clear diagnosis. I've emailed multiple times and called repeatedly, only to be ignored or left on hold. No response, no refund, no accountability. Avoid this incompetent, negligent facility

2021 Front Desk Office Staff, Very Rude and Unprofessional. I felt like I was speaking to a…read moretoddler. When you are answered with huh and uh-huh. Makela and Stephanie were the girls I spoke with I asked to speak to someone else and I was informed no one else was available to give me MY MEDICAL FILE INFORMATION. Makela put me on hold only to be disconnected. If Dr. Ruth Harvey has these girls working at this facility I cant even imagine the care service they are giving. When someone /anyone visits an office the front desk and office help speaks millions about the service one is going to receive.

What good is insurance if I can't use it? This practice must be awesome because they clearly don't…read moreneed or want any new patients. They couldn't possibly make it any more difficult to get an appointment. During flu season of all times, I called . . . and called and called and called and their phone tree is two minutes long. Obviously they don't want to actually talk to you, rather they prefer that you leave a detailed message. A very detailed message with name, phone, insurance provider, symptoms, etc. I might as well have gotten a prescription based solely on my voice mail message. And dear God they aren't calling you back either. Another option is to make an appointment online, which clearly didn't work because I requested one several times and never once received a confirmation e-mail or phone call. I was at the point online where I was selecting "any time frame on any day in the forseable future" and still got nothing. The 'submit' button probably just clears the form entry and links to a bogus "Thank you" page. The biggest kick in the balls was when I finally, after 10 tries and pounding on the zero button over and over, got a real human being. She took my info and scheduled an appointment in a reasonable time frame, and *then* realized I was a new patient. I was then told I couldn't come in for about another week and she recommened I go to a CareNow. STFU. I pay premiums so I don't have to go to CareNow, moron. That's why I have physicians in your practice listed as my PCP! I guess processing paperwork from *insured* pateints - but the dirty new kind! - is too much work and would be easier for them if I submitted my paperwork over a non-functioning website or through voice mail.

Dr. Brown can't adjust. Period, there is nothing worse. He ended up hurting me very badly & I…read morewasn't able to get out of bed for 10 days. Absolute torture. Unbelievable! When I had to cancel my next appt. because I was in horrible pain, the receptionist acted like it happens every day. Not one word of concern for hurting me, nothing helpful offered to fix the mess they put my back into. It's just all about getting every dime you can from my insurance. Months passed & no one ever called to check on me, to see how I was after reporting I was in horrible pain, unable to get out of bed post adjustment. I had made this guy my PCP! Don't do that, your life isn't safe in the hands of a nurse. He is not qualified to handle any type of medical problem. Instead of listening to me, I'm an expert on my own body, he told me I looked fine & dismissed my need for a Referal to an actual medical doctor. Since he didn't know how to refill my Rx, I had to immediately find a real Dr. that knew something about the medicine that kept me alive. Literally it's a life and death Rx & I needed it refilled. Without it, I've looked death in the face. Going here just once delayed my eventual diagnosis. I had 3 life threatening conditions, but I looked fine to him so his practically nonexistent medical knowledge could've killed me. I needed a pacemaker!!! I also had a systemic infection killing me, But I looked fine!! The student he was training was an absolute nightmare from the word hello. I wouldn't want that monster to touch me as a healthcare provider. I had to let him take my BP, hoping that would be the end of my contact with him. But nope, Dufis, who never introduced himself, came back in without my consent. Nurse Brown never asked if I was OK with this guy eavesdropping on my medical history. He added nothing to the meeting, just made me hate every second I was forced to have him in the exam room. For that reason Dr. Brown, you lost me. The student was abrasive, condescending, & arrogantly demanding in his tone and words. He had the personality of a doorknob. I wanted nothing more than for him to get out of the room. He stood there blocking the door the entire time. If I had to do it over I would've asked him to leave the room, his presence was nothing but an overdose of depression that filled the room like a stench. If your so depressed you can't smile and act nice, STAY HOME. Clearly he won't ever get his own practice off the ground because he isn't a people person & his entire personality is nothing anyone would put up with. Trying to figure out how I could be polite & not offend a new Dr patient relationship with Dr Brown took up most of my already exhausted mental acuity. It wasn't worth it. I recommend you avoid this place. I see no way it could be helpful to anyone needing chiropractic or medical care. It's a total strike out I left there with another unhappy lady that said she was in more pain than when she arrived. I called about a medical test I needed and the front desk never bothered to return my call. Of course they said they would do it, & they didn't. They just don't care. I'm guessing that many people go here once and never return. Dr. Brown went to Parker College which is why and he can't fix anything. Parker is known for graduating people that can not adjust. They crack bones but the ensuing suffering is not producing any helpful results. This is the poster child for every bad chiropractor. And a final note about the massage therapist. Have the courtesy to introduce the massage therapist to the patient before they are naked & face down on the table. To be vulnerable and have yet another total stranger, who never asked if I wanted her to touch me, just come on in and start lightly massaging me is nothing but inappropriate and alarming. She didn't introduce herself or ask for permission to treat me. She just forced herself on me. Realize I'm half naked, I can't stand up and do anything. What she did to me is called assault in the real world. I had unknown & who knows how many men & women waking in and out while I'm undressed & that was not cool. After a visit here, I could need therapy for the PTS they caused. I'd like to know what happened to all the other "don't go there" reviews. There used to other not so great reviews, now I see they all disappeared. Hum I wonder how that happened.

At this facility, they are equipped to take care of you in case of emergency…read more When we received care here, the staff were courteous and professional. They put forth effort to treat us fairly, long after our visits. I only wish they were able to get in-network with major healthcare providers. As I write this review, their website provides this information: "TotalCare Emergency Room is an out-of-network provider for all health benefit plans; however, state and federal laws require insurance companies to process a patient's ER visit at the in-network level and guarantee coverage in a true emergency." "... Medicare/Medicaid/TRICARE? Unfortunately, no. Freestanding Emergency Medical Care Facilities such as TotalCare ER cannot participate in federal government programs ..."

I was turned away for being a Medicaid patient and had to drive myself to the ER when I was clearly…read morein severe pain. I wouldn't pay them a dime knowing what I know now.