I visit frequently and I must say this is the best smelling rehab center I've ever been to…read more Honestly, most of the places I've been to you can smell what's going on in each room. This rehab center is always clean. The activities department is great too! They have Bingo, Bible study, cooking class, you name it. I always see the residents up and busy. I think they even have group outings for the people who live there to go into the community. The meals at this place are also great. It's not your typical nursing home food. You can tell the kitchen staff put love into these meals and try to make them as close to home cooked as possible. Everything I've seen served looks healthy and delicious! The nursing staff is always willing to answer my questions and I am very happy with the care they are giving my loved one.

The reviews were concerning but it was recommended by the hospital case manager so we went with…read morethere recommendation. My mother recently had a stroke and we chose Interlochen Rehabilitation. The care from the staff was excellent, the food was surprisingly good and the therapy was on point. Thank you to the case managers and all the staff at Interlochen.

Consistently horrible. Grandson had to wait a day and a half for an acute appendicitis. He was left…read morewith no iv, no medication for terrible pain and put on a unit that had no other patients, as far away from the nurses station as possible and no one even knew he was there much less helped at all. Dangerous place in my opinion and a very bad reputation, obviously. Don't go there!

On May 20 at approximately 11:30pm I arrived at the emergency room with dizziness, being off…read morebalance, couldn't eat, tight jaw, clammy, hot then cold, super thirsty, lightheaded, blurry vision, and racing heart and thoughts. I thought going to the ER would be the best solution as I had just began Sertraline 3 days prior. I was having an adverse reaction. As soon as I got to the ER, barely could walk, Jose was at the reception desk. He asked me to tell him what was wrong and I told him I'm having some bad reactions to Sertraline and he immediately said "well the issue is the medicine and not what you're experiencing" which is not what I needed to hear at the time. I just needed to give my information and be seen as soon as possible. Once I finished, an hour or so went by and I was called back by the registration folks before going back for registration I was sent to a room with two nurses to explain what I was going through. I told them I believed I was experiencing seratonin syndrome and the short nurse with blonde hair immediately asked "did someone tell you about that or did you already know to look out for this" as if I had made myself believe I was experiencing this. Another nurse said "well do you want some anxiety medicine??" I had already been experiencing adverse reactions to the meds I was taking so I was scared to try the Hydroxyzine, which is what she was gonna give me. I asked her (and was crying) if it was going to have any bad reactions. She said, coldly, "well I don't know. Do you want it??" I got a prescription instead. She was supposed to give me one to try. Then I went back into the waiting room and was waiting to be called back. I noticed everyone had fluids except me. I asked Jose 3 times for an update on when I'd be called to the back for further examination. He kept saying "well they've been calling you and you haven't responded." He said they came out so much that they BOOTED ME OFF THE ER LIST when I was either in the back getting an X-ray, in the bathroom or in the back with registration. I threw a fit and was crying hysterically because I thought this was a place I could receive care and they forgot about me due to their lack of effort. I can still hear them call other names "Cook" "Brown" "Hernandez" but I never heard mine. Once I finally got fed up, I asked Jose "well can I at least use the bathroom?" And he gave me a kit and said "here. Just bring it back". Yall - they LOST MY URINE sample. He didn't LABEL it. He just left it on the side of him and didn't bother to notate that it was my sample. This was now around 3-4am and how do I know? Because at that point I was finally called to the back for blood draw and finally getting IV fluids. I was starving as I hadn't eaten in close to 24 hours. I kept asking Jose if I could eat. He didn't confirm until my third time asking. When I finally got called they asked me if I could give them a urine sample. Twice. I said "If one more person asks me that - who is keeping track of the samples? I left one already?" You want to know what they told me? "When night shift switches to day shift, sometimes things get lost in transition." The thing that got lost for me was my URINE SAMPLE. Dr. Adamson was the only approachable person outside of Inez. There was a young lady there, cancer survivor, who was there for a tooth infection. She cried because she saw how they treated me. This visit has traumatized me and I was told that I was 1 out of 2 people this happened to. Also, Jose only checked on people of Hispanic descent. I was not checked in on at all until I got my fluids. This visit has me second guessing my memory because of how I was treated. I have no idea how this facility has 4 stars and I would like to speak to an executive director of this hospital as I do not feel I should be financially responsible for this lack of care and traumatic experience if you all think this is the proper way to run an emergency room. You all have stripped me of my confidence in medical professionals.

Poor administrative handling of my appointment. I arrived with all my completed paperwork and THEN…read morethey decided to check and see if they could accept my insurance. After waiting 30 minutes, I was told that they hadn't heard back from the insurance company and that since my appointment time had passed, I would have to make ANOTHER appointment! I decided that I would look elsewhere for another doctor and later received a call indicating that my insurance was "out of network" for them. What a POOR first (and last) experience!

Dr. Pidkowicz was very professional and treated my problem with great care. However, the DermOne…read morestaff is incompetent. I got a phone call from a number I did not associate with DermOne with a message that I needed to call their Arlington office. I did so, but no one there knew why I was asked to call. The next day, they contacted me at my office. That was OK, but I had told them to call my cell phone. They gave me the results of my tests over the phone but would not mail or email it to me. I was told I needed to come by their office if I needed a copy because they could not release information. I have never had this experience at any doctor office.

We have been to this location around 4-5 times. Each time the front office staff, the nurses and…read morethe doctors have been excellent! They have seen us for colds, chest congestion, and allergic reactions. They have been so kind and professional. And they have listened to our medical questions and been very encouraging! I would recommend this location to anyone needing medical help! Thank you for a great experience!

Horrible service. I paid $180 dr did even listen to my lungs, check my throat or ears with the…read morelight. I can understand you want to get home but If you wasn't going to provide proper care then don't accept patients after a certain time. Your receptionist was very rude not welcoming. I asked for an itemized list of chargers and I was denied.

The medical staff took care of my wounds with care and professionalism. They made sure that I had…read moreall of the supplies I needed for changing dressings and they heard any concerns I had. My wounds are completely healed because they were on top of my care. They also removed the sutures left in by the doctor who performed my surgery and his staff "forgot" about them. I will recommend this clinic to anyone who requires wound care.

There's simply not another place on EARTH I'd go for excellent wound care and stellar patient care…read moreand concern than this place! The nurses and staff deserve high praises and even a RAISE for the 10 GOLD star attention to my care and treatment for the months I was there. From wound care to hyperbaric chamber, I was treated like royalty from the first day I entered the building. I was encouraged from day one that I was in good hands and my wound would get better over time. And it DEFINITELY did! After I was done with their treatment they referred me to an excellent podiatrist that finished the job completely. And they still were keeping in touch with my foot care after I was gone. I highly recommend this facility to anyone needing effective and excellent wound care as well as encouraging and supportive patient care. Their is simply not a better place! Why? The staff! Hands down! EXCELLENT!

I feel that I can be a great advocate for my care and that I am allowed to ask questions which…read moremeans a lot to me.

Dr. Maya was a great provider. She listens asks many follow up questions, she is through with my…read moreconcerns. the office staff are friendly, answer all my questions with care and at times a smile. this was my first appointment and she even made it a teaching moment on how I should screen myself and be an advocate for my care. She even has great students!

First visit here and went super well! Here are the things…read morethey did great on: 1. Wait time, today was a Sunday so typically business is slower. I called early morning and got an appointment within 30 mins. I recommend you call first and try and get an appointment that day (if you can!) 2. The visit lasted no longer than 30 minutes, which is a plus because I feared it would take up my whole day. ( I only came in for eye issues, so I guess it very much depends on your issue!) 3. The staff were all very kind and asked lots of questions. They were able to prescribe medication right away! I would definitely recommend this place. It also looked and felt clean.

DO NOT GO HERE: I took my son to Urgentology Care in Arlington for a foot injury, where he had an…read moreX-ray and was given a walking boot. They verified our insurance beforehand and told us they were in network before we arrived. Before we accepted the boot, I asked directly whether it would be covered, and both the billing staff and the PA confirmed that it would. We only agreed to the boot because of those assurances. Afterward, our insurance said the facility is out of network and denied the boot, leaving us with a $678 boot charge and $500+ in provider/facility charges. When I called to try to resolve it, the billing staff/manager were unprofessional, they talked over me, wouldn't let me finish, and hung up. When I pressed the issue, they told me the provider no longer works there, as if that erases what we were told at the visit, when he was the one who treated my son and confirmed the coverage. Notably, they'll say these things over the phone but won't put any of it in writing. Being verified as in network, told by two staff that the boot was covered, then billed anyway and brushed off like this, is not okay. I would not go there.

2021 Front Desk Office Staff, Very Rude and Unprofessional. I felt like I was speaking to a…read moretoddler. When you are answered with huh and uh-huh. Makela and Stephanie were the girls I spoke with I asked to speak to someone else and I was informed no one else was available to give me MY MEDICAL FILE INFORMATION. Makela put me on hold only to be disconnected. If Dr. Ruth Harvey has these girls working at this facility I cant even imagine the care service they are giving. When someone /anyone visits an office the front desk and office help speaks millions about the service one is going to receive.

What good is insurance if I can't use it? This practice must be awesome because they clearly don't…read moreneed or want any new patients. They couldn't possibly make it any more difficult to get an appointment. During flu season of all times, I called . . . and called and called and called and their phone tree is two minutes long. Obviously they don't want to actually talk to you, rather they prefer that you leave a detailed message. A very detailed message with name, phone, insurance provider, symptoms, etc. I might as well have gotten a prescription based solely on my voice mail message. And dear God they aren't calling you back either. Another option is to make an appointment online, which clearly didn't work because I requested one several times and never once received a confirmation e-mail or phone call. I was at the point online where I was selecting "any time frame on any day in the forseable future" and still got nothing. The 'submit' button probably just clears the form entry and links to a bogus "Thank you" page. The biggest kick in the balls was when I finally, after 10 tries and pounding on the zero button over and over, got a real human being. She took my info and scheduled an appointment in a reasonable time frame, and *then* realized I was a new patient. I was then told I couldn't come in for about another week and she recommened I go to a CareNow. STFU. I pay premiums so I don't have to go to CareNow, moron. That's why I have physicians in your practice listed as my PCP! I guess processing paperwork from *insured* pateints - but the dirty new kind! - is too much work and would be easier for them if I submitted my paperwork over a non-functioning website or through voice mail.

Dr. Brown can't adjust. Period, there is nothing worse. He ended up hurting me very badly & I…read morewasn't able to get out of bed for 10 days. Absolute torture. Unbelievable! When I had to cancel my next appt. because I was in horrible pain, the receptionist acted like it happens every day. Not one word of concern for hurting me, nothing helpful offered to fix the mess they put my back into. It's just all about getting every dime you can from my insurance. Months passed & no one ever called to check on me, to see how I was after reporting I was in horrible pain, unable to get out of bed post adjustment. I had made this guy my PCP! Don't do that, your life isn't safe in the hands of a nurse. He is not qualified to handle any type of medical problem. Instead of listening to me, I'm an expert on my own body, he told me I looked fine & dismissed my need for a Referal to an actual medical doctor. Since he didn't know how to refill my Rx, I had to immediately find a real Dr. that knew something about the medicine that kept me alive. Literally it's a life and death Rx & I needed it refilled. Without it, I've looked death in the face. Going here just once delayed my eventual diagnosis. I had 3 life threatening conditions, but I looked fine to him so his practically nonexistent medical knowledge could've killed me. I needed a pacemaker!!! I also had a systemic infection killing me, But I looked fine!! The student he was training was an absolute nightmare from the word hello. I wouldn't want that monster to touch me as a healthcare provider. I had to let him take my BP, hoping that would be the end of my contact with him. But nope, Dufis, who never introduced himself, came back in without my consent. Nurse Brown never asked if I was OK with this guy eavesdropping on my medical history. He added nothing to the meeting, just made me hate every second I was forced to have him in the exam room. For that reason Dr. Brown, you lost me. The student was abrasive, condescending, & arrogantly demanding in his tone and words. He had the personality of a doorknob. I wanted nothing more than for him to get out of the room. He stood there blocking the door the entire time. If I had to do it over I would've asked him to leave the room, his presence was nothing but an overdose of depression that filled the room like a stench. If your so depressed you can't smile and act nice, STAY HOME. Clearly he won't ever get his own practice off the ground because he isn't a people person & his entire personality is nothing anyone would put up with. Trying to figure out how I could be polite & not offend a new Dr patient relationship with Dr Brown took up most of my already exhausted mental acuity. It wasn't worth it. I recommend you avoid this place. I see no way it could be helpful to anyone needing chiropractic or medical care. It's a total strike out I left there with another unhappy lady that said she was in more pain than when she arrived. I called about a medical test I needed and the front desk never bothered to return my call. Of course they said they would do it, & they didn't. They just don't care. I'm guessing that many people go here once and never return. Dr. Brown went to Parker College which is why and he can't fix anything. Parker is known for graduating people that can not adjust. They crack bones but the ensuing suffering is not producing any helpful results. This is the poster child for every bad chiropractor. And a final note about the massage therapist. Have the courtesy to introduce the massage therapist to the patient before they are naked & face down on the table. To be vulnerable and have yet another total stranger, who never asked if I wanted her to touch me, just come on in and start lightly massaging me is nothing but inappropriate and alarming. She didn't introduce herself or ask for permission to treat me. She just forced herself on me. Realize I'm half naked, I can't stand up and do anything. What she did to me is called assault in the real world. I had unknown & who knows how many men & women waking in and out while I'm undressed & that was not cool. After a visit here, I could need therapy for the PTS they caused. I'd like to know what happened to all the other "don't go there" reviews. There used to other not so great reviews, now I see they all disappeared. Hum I wonder how that happened.

My friend busted his chin open skateboarding at the local skatepark and we drove him up here. We…read morewere in the front office the whole time but Mann it was great, we had free water, snacks, and a tv where we sat in the chairs and watched skate videos for a hour and a half until he got his stitches done. It was great.

The lady in the front office basically forced us into paying the double of any other emergency room…read moreotherwise we couldn't be seen or get taken care of ! She also mentioned that the bill will come out to an amount and ended up 3x more !!!!!!!!