We have been to this location around 4-5 times. Each time the front office staff, the nurses and the doctors have been excellent! They have seen us for colds, chest congestion, and allergic reactions. They have been so kind and professional. And they have listened to our medical questions and been very encouraging! I would recommend this location to anyone needing medical help! Thank you for a great experience! read more

Horrible service. I paid $180 dr did even listen to my lungs, check my throat or ears with the light. I can understand you want to get home but If you wasn't going to provide proper care then don't accept patients after a certain time. Your receptionist was very rude not welcoming. I asked for an itemized list of chargers and I was denied. read more

After waiting 2 1/2 hours to be seen I was given meds for allergies. I knew it wasn't allergies. once I went to a competent doctor I was given antibiotics for a sinus infection. Now it has begun to move into my lungs. I will go to a funeral home before going here. Doctors like this make health care in America even worse. read more

I had a good experience! The staff was friendly and the doctor was knowledgeable and helpful. The only downside was the wait was a little long. But that's typical of urgent care. read more

Took my daughter here, gave the front desk all of my insurance information and they said it would be $50 which I thought was more than my deductible. They put me as a self pay, charged the same card I used to pay the $50 deductible without asking for another $130. Sent me a bill a few days later for $130 I called billing she was super nice and said she would take care of it but my insurance has yet to receive on but I have received a 2nd bill for something that's already been paid out of pocket. read more

Horribly customer service!!! Was told to call them but can never get anyone on the phone all while being provided the wrong information! Save your time and go to a real doctors office read more

I wasted 2 hours here only to have them tell me the front desk lady that processes payments is having a "anxiety attack"... not the doctor not the nurse but the front desk lady that processes payments and sent me home. Giant waste of time. Now I have to go sit at another CareNow for who knows how long. Maybe they should hire people that can manage anxiety especially if it means turning people away after wasting 2 whole hours. Garbage read more

I don't normally leave reviews, however I have never been to a care now where I was treated with respect (even decency) until today. I waited over an hour had all of my information done and checked in before I arrived. I asked if there was anything I needed to do they said no. then proceeded to have 4 people put in front of me and when I went to pay and tried to have a conversation they let some man come in and start talking just completely cutting me off and then let him talk to me crazy without correcting him. I don't know about the physicians but I know that I had to leave because that receptionist was just plain rude. Would leave zero stars for her if I could. Didn't introduce herself so I don't know her name. read more

Got sent to this one because they take my VA insurance would have been better off just trying to sleep this off at home as of this review I have been sitting in the waiting room for 2hrs read more

CareNow - Doctors Near Me - Fort Worth, Texas

ABSOLUTELY THE WORST CARE POSSIBLE. BEWARE! I had serious 2nd degree burns from my knee down. Bleeding like crazy and wanted me to sit in the waiting room for an hour and a half, with people who had a paper cut. I went home and the nurse called and said to come back and they would see me immediately. So I went back for a 3rd time. They were too busy and I would have to wait! WTF! I went to the ER and they couldn't believe how bad it was. If I could give them a -0 I would. read more

CareNow - Second Degree burn - Doctors Near Me - Fort Worth, Texas

If I could give 0 stars I would. they said 15 minutes they had no wait. they forgot about us in the exam room for over half an hour. Not to mention the billing department is billing for stuff that my insurance covers. All I came for is some medication for zofran as I had been barfing all morning. Completely unprofessional and a waste of time. read more

Reserving a place in line is a joke. The staff are RUDE. Couldn't tell you about the dr as I was NEVER SEEN. Waiting in lobby 30 Minutes AFTER they told me my space in line was up, then went into a room and waited another 35 min and still no doctor. Nurse or MA or perhaps temp production worker they had taking vitals is rude!!! Asked about a refund of my copay. Receptionist stated if they took my vitals, no refund. So I paid $75 copay to find out my blood pressure, which I already know! Unless you're truly desperate and absolutely can't find another place, avoid this location!!!! read more

Dr BASS is EXTREMELY CREEPY! He made me feel super uncomfortable and didn't hear any of my problems out. He gave me no resolution whatsoever. DONT WASTE YOUR MONEY HERE! read more

Very kind employees! I checked in online prior to coming and it was very streamlined and made it much easier for me to be seen. The staff is very understanding and accommodating. read more

I went in to get a horrible spider bite checked out and to get antibiotics. I literally could not walk because my foot was in so much pain and swollen where the bite was. I paid my copay and waited two hours until a dr came in for three minutes looked at my foot and agreed it is a spider bite and I needed antibiotics. A month later I get a bill from urgent care for 453.00. I call my insurance and they said that Urgent Care coded the bill as an "out of network" visit. So my insurance is now saying there is nothing they can do and I keep getting the bill every month from UrgentCare. Urgentcare claims it is "under review" but they have had it under review for 3 months now and I still keep receiving the bill. How would i know if the dr was out if network? It is urgent care... I was a teacher at that time and have state insurance. This is illegal in Texas and Urgent Care is doing nothing about it. read more

Was told to go show up at 1030 , showed up at 1030 knowing I wasn't going to get seen right away, so I sat and I sat people came after me and was called right in . Was told at one point I was next and still people went in before me, next time I guess I have to say I'm extremely sick of something to get seen more quickly. My prob is I was told to show at a certain time and I knew I was gonna wait but not waiting 2 hrs in the Lobby , absolute bs type of way to run a business, if I could I wouldn't even give this place a star , and one more thing web check in is a joke doesn't make anything move quicker read more

I visited this emergency medical clinic this afternoon for the first time. I had lacerated my thumb on a piece of glass and it was bleeding quite heavily. Therefore decided to visit this clinic and I'm happy that I did. The service was outstanding. They saw me immediately and was able to quickly assess my issues and resolve the problem. The care again was excellent and I highly recommend this emergency clinic. read more

I waited almost THREE hours to see a doctor this evening for my sinus infection. An hour in the waiting room and almost two hours in the exam room. I'm obviously sick (why else would I subject myself to this?!?) and crying off and on because nothing is more miserable when you're sick then to sit and wait with a mask on by yourself. No communication. No updates. If I hadn't already paid my co-pay I would have left an hour into this mess. After my two hour wait, I finally left the exam room to ask the front desk when the doctor would see me and they seemed surprised I was still there. Was I seriously forgotten about in the exam room? I know there was a triage patient that came in which the doctor tried to blame the wait on but do they not realize everyone can hear the triage notification over the loud speaker? That was seriously fifteen minutes before I walked out of the exam room to ask when I was going to be seen. What was happening the previous hour and a half I was waiting? When I finally saw the doctor he was so flustered and overwhelmed that I barely got a conversation with him. So overwhelmingly disappointed. Also, after the doctor left and told me he'd be back in "five" to give me my prescription I waited another fifteen minutes until I had to walk out of the exam room AGAIN and ask about my prescription (I had been there since 4:30 and it was nearing 7:30 and my pharmacy closes at 8pm!!). The nurse apologized and said the doctor had left my prescription on the printer. Forgotten about TWICE!!!!! Beyond disappointed that this is my experience. We deserve better, "Care" "Now". One star for Brooke who was very nice and the ONLY staff member that offered me water as I had multiple coughing fits. read more

Okay service. Nurses were nice and they were playing flushed away. Would recommend great movie.

Went in for a possible UTI on a sunday morning. I called the va telanurse and they recommended Carenow. The place was pretty slow. Went in after 10mins wait because I had to fill out my info. Got my diagnosis and got my prescription same day. Better than going all the way down to va hospital which can take about 2 to 6 hrs to be seen by a doc. read more

I went to get tested for CoVid and it came out positive. The "nurse practitioner" who came in to tell me that the test came out positive told me that they don't have any recommended treatments other than over the counter meds. This lady did nothing to check me to see what kind of condition this CoVid has done to my body - no checking my heart, lungs ears, nose or throat! Nothing. She didn't even have a clipboard to take notes. Oh but she was so concerned about the position of my mask. WTF! The next day I went to a real medical facility and the doctor gave me a real check up and discovered I was struggling to breathe, also said that my left ear was slightly infected. He recommended a booster shot to help my immunities, prescribed albuterol, a nebulizer treatment, antibiotics for my infected ear and some meds for the CoVid. He also gave me a list of vitamins that I needed to get. Now that's a doctor who cares! Care Now needs to change their name to Care NOT because they suck! I'll never go back to them! read more

It's easy to complain when you're feeling yuck and need to get to an urgent care, but my CareNow experiences haven't been complain-worthy. Woo! I popped in the other nigh. I had just recently been to a doctor but was feeling worse a week later. With all this flu and sickness going around so rampantly I figured it's better safe than sorry. I'm not really any alarmist or anything, but CareNow makes everything pretty easy, so it was no headache. You can simply make an appointment online, they'll call you to confirm, and then they'll call you again when you should head over. While it's true you don't have to wait a super long time once you arrive, I do feel like after they take you back and the nurse checks you in (height, weight, temp, blood pressure, blood oxygen level) it kinda takes awhile for the actual physician to get to you. I spent about 45 minutes in the actual exam room. But for real, I'm not complaining. It's private and clean and cozy. There's a TV just for you! You don't have to sit with everyone else in a crowded waiting room cringing every time someone coughs. Plus these doctors are busy, especially this time of year. Everything went smoothly, I got my prescriptions and a steroid shot, checked out, and went on my way. The nurse, receptionists, and doctor were all friendly and professional. read more

On a Friday afternoon they took me in on short notice. The staff was really nice and the paperwork was minimal. I was seen promptly by the assistants getting my vitals, statistics and didn't wait much longer for the doctor. My symptoms were diagnosed and I was given a good treatment plan. Overall, I was in and out in about 45-60 minutes. Pretty amazing and such nice people. Thanks! read more

Worst clinic I have ever visited. Had to do a quick drug test for a new employer and turned into a clown show. The ladies at the front desk rather discuss what's for lunch than enter my information into their system. I literally watched my clipboard of papers sit on her counter while they talked about lunch and getting someone to cover their shift. Everyone who called was told to schedule on other day because they were full. I was one of 3 people in the waiting room. My appointment was scheduled in advance and I had all the required documents ready. I can't imagine what it would have been like if I was sick or injured and waiting to be seen. Imagine the DMV, this is what it was like. read more

My fiancé and I logged in and signed up for a rapid Covid test at 10 AM on Sunday and was told we would be able to do so at 2 PM. At 2 PM we were called and told that it would be 4 PM before they could see us and then at 4 PM we got called and we were told that we need to come in and wait in the office for another hour and a half or two hours until the doctor could see us. This location obviously has issues with planning, coordinating and executing their Covid testing and we will not bother them anymore with our medical needs. Additionally the staff member on the phone is very rude and short natured with little to no empathy or desire to assist customers. read more

First and foremost First impressions are lasting impressions! Very rude individual- went there due to an injury on the job encountered front desk help very bad attitude and did not want to assist me until I called another CareNow that was 20 minutes away! Was told their fax machine was broken and offered no other solution. Will never go back to this CareNow! I would rather drive 1 hr away for professional care than deal with the sub standard low class service one would receive at this one! Fix your problem! read more

Staff was great. Doctor was absolute prick. Rude, no bedside manner whatsoever. I've always had good care until this guy. 8:30am on 02.20.23. read more

The reviews say it all. I called because I was having side pain & asked if they had imaging to see if it was appendicitis - the lady at the front desk said "yes." I made an appt, got the text notification to come up to the office. The location in the text is WRONG & it took me to Euless instead of FW. When I told the lady at the front desk the text address led me the complete wrong direction - she said, "use the online address." So helpful. I get there and the doc was friendly enough. She told me they didn't have imaging and I needed to go to the ER. They kept my co-pay & I ended up being admitted into the hospital for my condition. They are hoorrrrrriibbblllleeeeeeee. Avoid, avoid, avoid. read more

NEGATIVE 5 stars if I could! CareNow at Eastchase has been one of the most unprofessional and hateful place I have ever been. I made a check in with them for 9 o'clock and I have been giving them a call back from their missed call since 8:50 AM. After 25 minutes of waiting on the phone, being back and forth with the operator, they finally answered with the most disgusting and unfriendly tone. The lady who answered the phone call on 7/29/22 at 9:15 AM told me they charged me for not answering my phone. So I asked for clarifying questions regarding whether I can still come in since it was before my appt time, she kept repeating the same line again and again, "no, we just charged you," "you can't come in." I am literally sick needing an assistance, which is why I made this appt in the first place. Then, she just hung up the phone on me. Is that how you guys treat your patients? I have never experienced such disrespect at a place where you should be taken care of. When you think the health care workers have at least some care in their heart, not at Eastchase. Don't just google urgent care and go to Eastchase. I would drive my sick body an extra mile just to make sure I don't spend money at a place with workers with no manners and no decency. I will definitely fight for the charges they made since I had to wait 25 minutes on the phone and I called before my check in time. They might still get customers with these reviews reflecting their bottom level work ethic because it is an urgent care, but if yall want a decent humanity, Urgent Care at Eastchase is not it. They don't educate their workers to behave and learn about treating patients with some consideration. No wonder they don't have any returning customers including myself. read more

Checked in online in the morning. Was told to show up at 4pm. Didn't get seen until the entire waiting room was empty at 6:30. Just tell me to show up at 6 next time. Thanks for wasting 3 hours of my time when I could have been resting and not getting anyone else sick in your lobby. read more

Today I received a phone call from my 76-year-old mother that she had fallen and hit her head on the frame of the doorway and rip the skin from her arm. I am out of town so I urged her to please go and get checked out at the car now on East Chase in Fort Worth just to be sure. She was able to drive so she drove herself up there and when she went in they turned her away and told her she needed to make an appointment to see a doctor. Their website as well as there voice message on their phone service state that no appointment is necessary for urgent care. They turned her away and told her she needed to make an appointment to come in and see the doctor. I have sent her to an emergency room. I am very disappointed in this customer care that care now has and will be filing a formal complaint with their home office as well as their parent company Texas Health Resources and also file a complaint with the state of Texas. I will probably also contact the local TV and newspaper. If I could give a zero star rating I would. read more

I've been going to this location for years and have been pleased. However this time I was totally under impressed. The intake employee acted as though she didn't want to be there. The checkout employee wanted to charge me $300+ and said I was a private pay patient. I said no, that I had insurance, and I swear she wanted to argue with me. I showed her my card, which the intake employee never put in my file. All turned out ok, and I didn't have to pay since my deductible has been fulfilled this year. My advice is just be careful when you visit this location. It used to be better. read more

These Physician assistants are TERRIBLE!!! They call them doctors ha ha ha ha go back to school!!!! I have been complaining about my entire right leg since 8/21 and everytime i go for a re check they ask about my ankle!!?!!!!!! I got so sick of that I had my primary order imaging they wouldnt order because they DO NOT LISTEN!!! And it came back I have a hip labrum tear an my gluteus max has a tendon tear and I have trochantic bursitits.... I didnt know i had those issues all i know is I had really bad pain an numbness in my entire right leg hip and groin!! But yet the only restrictions the half ass doctor A karaniewsky did a partial exam listened to all of issues and chooses to say I cant squat, kneel or climb, in a car manufacturing plant!!!! And I can barely walk!! She also said the pain an swellin in my knee is ok its just feom walking different!!?? But no restrictions on how long I can stand or walk when I told her standing, walking , and sitting is painful after doing so... she basically ignored me and said when you see another doctor they will help you!????!!!!!! Like what in the waste of time and money! IF YOU HAVE SERIOUS PAIN DO NOT GO HERE!! WASTE OF TIME AND MONEY!! Takes longer to get ya damn paperwork! Longer than the actual qwack dr visit!! I will never return!! read more

CareNow - Do not go here - Doctors Near Me - Fort Worth, Texas

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I took my 83 year old Mom who was not feeling well to this location. I have frequented this location before many years ago and remember getting very good care as their name implies. The waiting room was empty so I expected she would receive genuine and immediate care. As I walked up to the front desk holding my mother by the arm helping her walk.....the first words out of the receptionist (impersonating a nurse) was "Do you have insurance? Really? What happened to how can I help you or what's going on today? In the interest of getting my mother medical help I bit my tongue gave her all the IDs, documents and filled out multiple forms. The receptionist then asked for a $65 fee to before being seen even though my mother has Medicare and has never had to pay. After a few minutes we were called back. Once her vitals were taken the Doctor came in and basically stated that she needed blood labs to see what was making her feel ill. CARENOW can not get lab results faster than 3-4 days so she suggested I take her to an Emergency room instead. Need I write more? This location should change their name to WHOCARESNOW. Never going back there and telling 21 other people not to go. read more

Dr Wilkes is condescending and I'm glad all we needed was a physical for school. I don't know why I was called up there to wait for an hour and a half only to wait after I did web check in...ill make sure not to wait till last minute so I don't have to subject myself or my daughter for this joke of an "urgent care" read more

Seriously, if you do not have covid, they are not interested in helping you. 2 weeks ago, I was exposed to someone with covid and almost immediately started to feel ill. I went in and got tested and the results were negative. Ok, fair enough. Guess what? They wouldn't help me actually deal with whatever symptoms I was feeling. They just sent me on my merry way. I have visited the office twice more, once to get another test when I started to feel worse. Still negative but still NO help with my actual symptoms. The last time I went, I got stuck with some nurse practitioner who suggested taking robitussin to deal with my cough. Gee, thanks. Felt like garbage for two weeks with only mild progress. This place sucks. read more

What a wonderful urgent care clinic to have in our neighborhood. We arrived right when they opened so we had no wait at all. The front desk staff was so personable and helpful. My exam by Dr. Wilks was super efficient and my issue was resolved. Thank you CareNow for a wonderful experience. read more

It's all in their Name! This facility is top-notch! The staff is courteous and professional. The facility is clean and bright. I've never experienced their web check-in, but they stick to it. My experience was remarkable. I had no idea I had a fever or the flu. When I walked out a few minutes after I arrived, I had a diagnosis, prescriptions and instructions to help take care of myself!! read more

My daughter made an appointment to be seen yesterday at 2:30pm but when she arrived she was told to come back at 4:30pm. When she arrived she was told to go to the ER because they closed at 5pm and was at maximum capacity. Really, so what's the purpose of making an appointment? I'm very disappointed in the outcome. I know there are restrictions because of COVID-19, but has it come to this type of treatment. I live down the street so I drove by at 6pm and no cars where in the parking lot. read more

If I could give this place zero stars I so would... I came in didn't have my updated insurance card. They could not see me even though it is the same group number also I had a drivers license and could give them my SSN if needed to verify my insurance. The ladies in the front desk said that my insurance would not come through since its not my updated insurance card yetttt it's the exact same information. I have gone to these walk in doctors without my insurance card and they took the time to look me up but for some reason they said they couldn't because it's after hours and couldn't call to verify my insurance. Plus they were snobby and rude. (Word of advice Act your wage sis) I definitely kept my composure because the "B" word almost come out of my mouth from how rude they were acting. Also they denied me care over a false reason. I don't understand how a place can be open until 9pm yet they don't have a system in place for a situation like this? I also called my sister and gathered information from her because she works with medical insurance companies. She told me that there is a system where you can verify insurance. So I called and asked again why they couldn't verify my insurance if they have a system they can do it through? She said because it wasn't up. So I asked her if their system was down she said "no". Basically they are just lazy!!!! And didn't want to see me since it was late but whatever I don't understand why people go into the medical field even as a front desk they don't care to help people especially when a person isn't asking for money but for care! Because this place is supposed to be convenient for people like me who have a day job and can't ask off work. read more