Doctor Patel is amazing but the front desk staff is terrible. I just had a post-op for my…read moretonsillectomy which should have taken me thirty minutes total. I'm assuming the lady working the front desk forgot to check me in so I had to wait forty minutes until I told her to make her sure I was checked in. If you want a good doctor, see Doctor Patel but be ready for a bad office experience.

If I could leave no stars I would ... this office has been challenging since I started coming here…read more.. constant sinus infections and they say nothing is wrong ... Today 8/26/2025 they are forcing me to pay a missed fee from 2022 ..mind you I was here for a visit in 2023 no mention ... my assumption is that they renovated the office which looks nice ... so they now need to collect missed visits which I totally debate as I follow rules and never miss appointments ....beware my friends ..... ps my appointment was at 10:15a 10:25a still in waiting room I arrived at 10am as directed I have a job that I am... taking my time from which is valuable to me ... so today I paid the 50 dollars that you said owed ... you obviously need it more then I do !!!

Dr Winarsky is one of the most caring and professional Doctors I have ever been treated by. He's…read morevery personable and old school concerned about my well being in general. I would never hesitate to refer him to anyone and everyone that appreciates a positive and expert opinion and treatment. 10 Stars

Dr Winarsky is OUTSTANDING! He is compassionate, thorough, patient, knowledgeable and few, if any,…read morephysicians today compare in providing the level of care he provides. He takes a complete history, listens to what you say, questions and probes, (in a good way), to make certain that he understands your concerns in order to outline the best course of action. I will NEVER go to another ENT and HIGHLY RECOMMEND Dr. Winarsky.

After an urgent care visit for ruptured eardrums and sudden hearing loss, I was referred by a…read moreconcierge doctor to this Shrewsbury location. I arrived around 9:10 AM without an appointment, hoping to be seen on an emergency basis, but was turned away and given the number for their Old Bridge office instead. When I called from my car, I was told there were no available appointments--yet somehow the Shrewsbury office had a 10 AM opening. I took that appointment, but the staff member who initially turned me away wouldn't even acknowledge me. To be fair, the doctor and the hearing test technician were both kind, patient, and professional--I truly appreciated their care during a stressful situation. Unfortunately, the front desk experience completely overshadowed that. I was instructed to schedule a one-week follow-up before leaving, which I did. When I returned for that appointment, I was told I wasn't in the system. The staff member I dealt with was visibly irritated--huffing, puffing, and rolling her eyes--then told me to wait while she looked into it. After waiting about 10 minutes with no update, I stepped outside briefly to regroup. When I came back in, she continued to ignore me entirely. I was eventually called up by another staff member to complete paperwork that I just previously filled out one week ago The level of rudeness and lack of accountability from the front desk staff is honestly mind-boggling. I understand that healthcare settings can be busy and stressful, but basic kindness and respect should never be optional--especially when patients are already dealing with pain and anxiety. If that level of service is too much to ask, this may not be the right role for them.

Because they drop you if your insurance isn't into there acceptability. I am on Medicare and they…read morehave dropped me go somewhere else.

Dr Rassos is very thorough, listens carefully,takes his time and is compassionate. Office staff is…read morelovely and response time exceptional

Unfortunately this review isn't based solely on the care and services of the doctor alone but his…read moreoffice staff. I scheduled an initial appointment for my fiance to see the doctor for symptoms of clogged ears with the referral from a primary care, with not much flexibility or accommodation on their end. The receptionist only offered a Tuesday morning @11 and it being a week out as the soonest, I secured the spot even though I expressed the inconvenience of this with his schedule due to work and needing to take the whole day just for this appointment being that he works in the city from 6-2. The woman stated since it's an initial it is necessary he will have hearing testing etc, so I understood and made the sacrifice. My fiancee waited the week in discomfort, attended appt was in and out, and was told this was a lingering side effect from a resolving sinus infection, prescribed nothing and believed the MD. 2 weeks after he still was encountering same discomfort and no improvement actually seemed to of gotten worse. I called to leave a message for the doctor to call back and the lady states he would need to be seen again . With limited availability I said he can come Monday he has all day free , she said rudely " No we have Tuesday" , I said I apologize he cannot take another day can the doctor just call him back. She said he needs to have the hearing test done since he didn't have done the first time. I said what!!! Why didn't he. She said it's at the discretion of the doctor, I said wait, the reason he waited a week and scheduled for a Tuesday morning was because that was the only time you stated you perform them, and now your saying you didn't even perform it on an intial patient. And now he has the same exact symptoms as when I scheduled the first appt and he requires one. I was upset. She was extremely unprofessional and rude and said " listen this is what is available " she did not once apologize, sympathize, try to understand the frustration from our end. He missed work spent weeks in discomfort for perhaps a lingering issue non related to sinus infection that perhaps never even existed but was rather assumed by the MD. She instead became irritated and short tempered, very abnoxius when I asked her name even raising her tone and spelling it out. And refusing to speak with me further now requesting to speak with only the patient. When asked to just leave my name and number for the doctor she said she wouldn't take a message unless it was the patinet now.I was upset, but never unpolite or raised my tone. I am a health care manager myself and know the frustration of things that can be out of our hands and I feel the way she handled the situation made it worse. The MD perhaps had reason during the exam to not do further testing neither her nor I were in the exam, but we will no longer seek services or care here due to the treatment of the front desk receptionist that spelt her name as Marianne.

Dr. Nasra is the best. He's very thorough. He will answer all your questions and takes his time. He…read moreexplains everything. He's just a great doctor all around. His staff is very friendly and always greet you with a smile.

Patient for nearly 30 years going back to his previous office and never a single complaint , then…read morethe "We no longer accept your insurance " issues began. Now I cannot get a review of my bloodwork or prescription renewals that I direly need without paying out of pocket. Not what I have health insurance for. It's actually very sad. A few years ago the practice seemed to re-align with cosmetic procedures and away from what it once was.If you want televideo appointments with a " nurse practitioner " instead of him this is your place. If you're not happy with how your ass looks, this is your place. If you want prescription renewals keep in mind that he doesn't respond to pharmacy requests, If you want that too, this is your place. Good Dr. ? Maybe, but I spent a week in the hospital next door to his office and he never made an appearance once. So after nearly 30 years I'm disgusted and done.

10 years ago we were fortunate to be referred to Dr. Pristas. Now 5 family members are patients…read morehere from a senior member to our youngest family member. Treating for asthma, COPD, sleep apnea and sleep problems. The staff is so amazing and helpful. The doctors are over the top incredible, patient and caring. So responsive to patient needs. Its just an overall great experience. I've had asthma for years and it's been hard to control. Coming here has been a blessing as they gave me the right inhalers to treat my symptoms. Jill Marie Generelli MD, is just as wonderful as Dr. Pristas. They really care about you and your treatment plan.

I went to Dr pristas and he was so professional and caring. Took time to explain without rushing me…read moreout for next patient

Dr Patel treated me yesterday for what was a very bad ear infection. I was lucky enough to have…read morecentrastate emergency room make the appointment for me. I was taken quickly. staff was very courteous. I had been suffering for days saw 2 urgent care doctors who prescribed several medications. they could not get inside the very swollen ear canal so advised an ENT or emer room. obviously getting an same day appointment is unhear of. so emergency room it was Dr Patels office is located inside Centrastate hospital so I didn't have far to go from the er. Dr Patel was wonderful..it was a painful procedure and I tend to be a baby when it comes to pain. he was very understanding and stopped several times so I could compose myself. very understandIng I'm back today for follow-up. I highly recommend Princeton ENT.

went to this establishment in Freehold in July 2023. Unfortunately, was treated by a nurse…read morepractitioner! She said I had an infection in my left nostril and prescribed two medication's. One was the antibiotic CEFDINIR. One of the possible side effects from this antibiotic is severe diarrhea, which can be easily found out by googling the antibiotic. After taking this medication for five days, I suffered from severe diarrhea. Those words are in bold face from there I incurred a potentially life-threatening disease called. C-diff. after three months of medication including one relapse and a two month recovery afterwards I am not fine. However, during that time which was so stressful on myself and my wife I lost 16 pounds. Considering I was 80 years old at the time, this nurses practitioner should've realized my immune system cannot handle an antibiotic that strong. my advice to anyone is if you're going to see an ENT make sure you are treated by an ENT and not a wanabe

I had a poor experience with the office receptionists. They allowed some who is not myself to…read moreschedule an appointment on my behalf. The problem here is that they charge a $75 no-show fee for missed appointments. Had I not checked my voicemail, I wouldn't have had awareness of this policy, nor would I have accepted it. If this office wants to charge people for skipping appointments, then it needs to be sure that it is scheduling with the actual patient. I was yelled at for suggesting how ludicrous this is to the receptionist, like she took that personally for some reason. Very scammy attitude. Learn to accomodate your patients.

I've been an asthma patient of A&A for over 30 years. Great office staff and Dr. Hirsch is…read moreterrific. After living my entire life in NJ, we moved to DE during COVID and A&A makes it very easy with virtual visits and care. And when I'm in NJ, I do a live visit every year or so. Dr. Hirsch has helped me with my allergies, sinus and asthma decades for years. Five stars!