I always get great service here from Amy A++ she is always a pleasure to see. Nice salon and friendly Gals. I like that they take appointments now and you don't have to take your chances by walking in. read more

I had the pleasure of having my hair cut by Zhara today at Fantastic Sam's and what a truly amazing job she did! She managed to even out the bad spots in my hair and help it for the next stage of growing it out! She has thus amazing personality that is so easy going that she just puts you at ease! I will most definitely be going back to see her!! read more

Fantastic sams is a great place to go do you have habe an Haut cut good price too. They are friendly. They have good customer service.

I was squeezed in for an appointment on Friday 6/12/20. Amanda was my stylist and I needed someone who could do short hair (not always a stylist's long suit). She was friendly, cheerful and oh, so competent!! I have colics in the back and they go every which way. You need someone who know what they are doing to tackle this issue. Amanda did an awesome job. I highly recommend Amada & this Fantastic Sams salon. The shop was spotless and the staff couldn't have been more accommodating! read more

Not good. Unfortunately, this team is not equipped or trained in all hair textures. I went in for a much needed haircut as my hair was long and becoming difficult to manage. I have thick, curly, and some may dare say coyly hair due to being of mixed race. My hair is very ethnically inclined. When going in for my haircut, my stylist did not take my tight curls into consideration and cut TOO MUCH. Six inches came off my head when it should've be 3 - 3 & 1/2 inches MAX. This is the shortest my hair has ever been in my life and unfortunately does not compliment my bold facial features. These days, I'm walking around with beanie or a hat because otherwise I'm all face and it looks weird and unbalanced. The hat and beanie do very little to salvage my confidence cause while no one else can see, I know what's underneath. I'm eagerly waiting for my hair to grow back or at least get a couple inches longer. Every time I look in the mirror in the safety of my own home, I feel like I might die of embarrassment. read more

Just left Fantastic Sam's in Austin this Tuesday where I dropped in around 10:00am for a walk-in appointment. A stylist met me at the front (brunette, blue eyes... Never received an introduction otherwise I'd share her name); I asked if she had time for a quick cut and she walked me back to a chair. I shared a few photos of the basic layered cut I like. She responded by asking what I'm comfortable with, "like an inch? Half an inch?" I told her to start with half an inch, then we could go from there. My hair grows longer in the back than the front so after taking a half inch off overall I had a very stark difference between the front and back (think long choppy mullet). When I asked her to bring the back up some more and layer it to cascade toward the front, she told me: "Well that's a totally different haircut and you'll be charged for another haircut". WHHHHAATTTT? Since when did asking for a little more off the back become A SECOND HAIRCUT??? Absolutely absurd. To add insult to injury she left me on multiple occasions through the 5 minute hack job to take phone calls and when she'd returned she wouldn't even pick up where she left off. When I pushed, "this isn't what I want... I just want more off the back to even it out" she grew irritated with me (*que eye roll*). Recognizing her frustration and unwillingness to work with me I quickly let her know, "Never mind, I'm not comfortable proceeding any longer". She aggressively put her sheers down on the counter and rushed over to the cash register where she threatened me ("Well I have your name") when I told her I was not going to pay for a bad haircut that is completely not what I requested. This stylist made no effort to understand what I was asking for, was severely rude to me from start to end, and made no attempt at helping fix the situation whatsoever. I've had some great experiences with other stylists, but this was truly the WORST experience I've had at this salon. Never again, Fantastic Sams! ZERO STARS read more

Horrible service! The "manager" is an idiot, who keeps phising for personal information from customers! Stay away from this bitchy dump.