Excellent barbers. First class customer care. Options for many styles and services (from hair cuts,…read morebeard shapes and styles.

I've been getting my hair cut by Elvis for years, and I honestly wouldn't trust anyone else. Elvis…read moreis an incredible barber who consistently delivers a clean, detailed cut every single time. He's professional, friendly, and genuinely cares about making sure every client leaves happy. The shop is always clean, welcoming, and well-run, and the entire team is talented. Appointments are organized, the atmosphere is great, and you can tell they take pride in what they do. No business is perfect, and sometimes scheduling issues happen anywhere, but what really stands out is that Elvis always does his best to make things right and treats people with respect. That's why Empire Barbers has built such a strong reputation over the years. If you're looking for a barber who is skilled, consistent, and truly cares about his clients, I highly recommend Elvis . You won't be disappointed.

This was easily one of the worst customer service experiences I have ever had…read more I booked my appointment online through Vagaro with a specific barber. I arrived on time expecting to be seen for the appointment that I had scheduled. Instead, I was told by the front desk that I had supposedly called the shop and changed my appointment to the following day. That never happened. I never called the shop. I never asked to move my appointment. If I had wanted to reschedule, I could have done it myself through Vagaro, the exact same system I used to book the appointment in the first place. There would have been absolutely no reason for me to call. What makes this experience so frustrating is that a scheduling mistake is not the issue. Businesses make mistakes. Appointments get mixed up. Most reasonable people understand that. The problem is the decision to blame the customer instead of simply admitting the mistake. Shortly after the front desk gave me this story, the owner, Elvis Hernandez, stepped in acting as though he had no idea what had happened. He offered me a different barber because the barber I specifically booked was no longer available. From my perspective, the entire interaction felt coordinated. First I was told that I had changed my own appointment. Then the owner conveniently appeared, acted like he was just learning about the situation, and tried to move me to someone else instead of addressing the real issue. After I left, Elvis actually called me and tried to "prove" that I had called the shop by saying, "See, I have your number." That proves absolutely nothing. My phone number is attached to my Vagaro appointment. Anyone working at the shop can open the appointment details and call the customer directly from there. Having my number does not magically prove that I called the shop to change my appointment. I am more than willing to provide my phone records showing that I never called to reschedule anything. If Elvis has evidence that I called, he should produce it. Otherwise, customers should ask themselves why a business would rather invent a story than simply apologize for making a scheduling mistake. The easiest solution would have been honesty. "We're sorry. We made a mistake." Instead, I was blamed for something I never did. What concerns me even more is reading the owner's responses to other negative reviews. Rather than taking responsibility, there seems to be a pattern of attacking customers, making excuses, or creating a different version of events. After experiencing this firsthand, I now understand exactly why so many reviewers say the same thing. This review is based entirely on what happened to me. I stand behind every word. I booked my appointment through Vagaro. I arrived for my appointment. I did not call to change it. If anyone claims otherwise, I am happy to provide my phone records. Honesty builds trust. Making up stories destroys it. Unfortunately, this business chose the second option. Update: After posting my original review about my appointment experience at Empire Barbers, I received a direct message from the owner (Elvis) that read: "Your a corn ball!!! Get a life!!!! You got nothing better else to do loser!!!" I am adding this only for transparency regarding how follow-up communication was handled. My original review remains unchanged and is based solely on what happened during my visit: my appointment was not honored as scheduled and I was told I had called to change it, which I did not. I am not engaging further in personal exchanges. This update is simply to document the communication that followed.

Great neighborhood barbershop and one reason they're great is because they open at 8AM. They're…read moreready to rock n roll and I was taken immediately as I walked in. Alberto was my my barber and we did a quick consult. It took about 20 minutes and his attention to detail was fantastic. He used three different types of clippers, scissors and a straight razor. He was confident using his tools and you could tell he was a professional who has been at his trade for a long time. Another reason to come here...the prices! A men's haircut was $13 and a hot towel shave was $15. This is in an area where barbers are charging $22-$25 for a haircut and $25-35 for a hot shave...pigs get fat, hogs get slaughtered. I hope this place stays around for a long time!

I really appreciate the terrific cut you gave me. Close to home, spotless, and with excellent…read moreservice--all things I noticed on my first visit. Everything about my visit was great; the staff was helpful and nice, and the facilities were spotless. Incredibly well done, my barber Noel, who deserves a shout-out. Please accept my gratitude.

"Had my first haircut with TYE today and he completely exceeded my expectations. nailed the exact…read morehaircut I wanted, and were incredibly detail-oriented. The way he works exceptionally clean and welcoming. I'll definitely be coming back!

I walked in only needing a neck trim and they wanted to charge me 24.00 for a simple neck trim!…read moreNever have I ever been quoted such a high price for a would have been a low quality neck trim . Place is a tourist trap and DO NOT GO in that place for any services . The old man that owns the place is a THIEF. Barbers sitting around doing nothing and have the nerve to ask for 24.00 for a simple neck trip - I'd call that a Ripoff VIBE. Stay away & go somewhere else .

My favorite barber, Kalo, is now here, so I'm here too. No one else cuts my hair like he does, so…read moreI'll follow him anywhere. The shop is really nice. It's well kept, very clean and bright and friendly. Like the name suggests, it's done in a theater style, which makes it a fun place to visit. The really nice thing is, you can go on their website and make an appointment so when you get there, you don't have to sit and wait for hours. The prices are good and the people are very friendly. And Kalo is an artist with hair. He even makes my head full of cowlicks look good.

Great team, great cuts and great prices. It's super easy to book appointments online and they're…read morealways on time!

Needed a last minute cut. Kenny was able to help me. The cut was sharp and the ambiance is cool…read more Cushy lounge seating and TVs. Kenny explained to me they invite those to come in, relax even if a haircut isn't needed. They provide water, coffee or tea complimentary and to top it off a complimentary shampoo wash & dry after each cut. I usually shy away from 5 star reviews on first visits but man this place earned it.

Alex he's the goat when it comes to sheers and giving you texture on your hair. He is always good…read morein explaining what product to use and how to feel confident after your cut. when you go into the barber shop it's such an amazing vibe and you just feel at home. They offer you coffee, drinks, etc cant wait to go back and get my next haircut.

Andy was great, when I called he said come in now, I did and he gave me a great haircut. Great…read moreatmosphere, I will be back!

I have gone to three different barber shops and this one is where I got the best haircut! Coach is…read moremy barber. He is amazing! This is my barber shop from now on! Great place!

My boyfriend got his haircut yesterday by Isaiah and he did a fabulous job! He pulled up as Isaiah…read morewas stepping out to take a break, Isaiah greeted him and asked if he was a walk in... when he said yes Isaiah went right in and took him. My boyfriend had gone 4 months without a haircut and the haircut that Isaiah gave him was the best he has had in awhile. The cut is super clean and sharp. Its been awhile since he has received a haircut that I truly loved like this one! The price was def. fair, we were actually expecting to pay more. I would def. recommend this place & shout out to Isaiah for a job well done!

After 2 years looking for a legit shop. I ran into this shop & the barbers here are insanely…read moreprecise. The look & feel of the shop is industrial clean. I usually get short stubble beard trim with caesar or high n tight military style. I switch my style up a lot, lol. I guess maybe it's meant to be.