Great doctors! They are so helpful and they truly listen to what is going on with you, rather than…read morejust pushing you out the door. I've never waited more than 5-10 minutes for a doctor. I usually see Jessica Dumais and she is wonderful! She is so understanding and down to Earth. The only reason why they lose a star is because the front desk women can be a little unhelpful and the triage process to just simply make an appointment when you are sick is a bit much. You have to call early, wait until a nurse calls you back several hours later and by then you're lucky to get an appointment, and they usually ask you to go to urgent care. It's only across the hall, but very frustrating, especially when you are comfortable with one or two particular doctors, who know you on a better level.

I've been going to CMC for years starting with Dr. Stahl, then Dr. Neeves, then Doctor Pavlencheva…read morewho were all excellent care providers. Since Willow Bend. has taken over, it has been nothing but a hassle. My dad is elderly and requires them to call in a refill of his medication every month and every month it's a hassle. I called on Monday to have the script refilled and nothing happened. I called back on Tuesday and ask for Melanie the practices manager. To give me a call back and explain. I am now on day four and six calls later and having to go through the answering service. I have yet to receive a call back. I'm just being ignored. It seems if they can bill you for insurance they'll be helpful.when there's nothing in it for them you are not a priority! The manager, Melanie cannot take two minutes time to return my calls . that is not a caretaker. In my opinion, it's more like I could care less. It is now day four my dad has been in pain and still haven't heard a word from the practice. If you're looking for a practice that cares about their patients this is not the place!!!

I would go back here starting with Dr Koto Kanath he is the BEST would go no where else. the MRI…read moredept was awesome I needed an emergency MRI they fit me in right away the lady at the front desk SueV was so very kind and helpful I was kind of nervous she made me feel so relax next I had to have an injection that really went well Dr Aron Jeffries was awesome this place is by far the best place if you have back problems. thank you Barbara Outridge

Was impressed but never saw a doctor and had to Google to understand my mri results myself. But…read morethen I get a call from finance prior to an over the rails cortisone with ambulatory min invasive trying shake me down for prepayment week before over phone no bill. No upfront or copays with Medicare. They say not part of neuro but u gotta call neuro to cancel what they set up so....sketchy. no thx

These reviews to my right are just way off the wall.BLA BLA BLA…read moreThe Communication sounds like you got it wrong. Regardless my doctor, Dr Fitzgerald is the best,He informs you teaching you of what is going on with you.Explaining,not just coming up with a diagnosis. That makes him a great doctor.I want to be informed .I ask questions. I write questions down so when i get there i make sure i get them all answered. I had some what of a very irritating condition that was prolonged for the week end.I was sat my end.The doctor i saw Debra Margolis, at the walk in clinic.She Was very kind understanding ,I Felt very comfortable with hr.I will choose her as my back up next time that's how at ease i was. i had called ahead to make an appointment. Like the complainers next to me its a busy office.EVERYWHERE IN THE USA.Finding the right doctor is first priority.Thats what counts.

Horrible experience today at the Bedford, NH location. Front office support is the worst…read more For annual physical, was informed I could get my labs done a week prior to the physical. I drove to NH from Massachusetts and waited an hour to have blood drawn. Once served, it was determined no lab orders were available. Called Bedford DMC front office of which they told me lab order was expired (just talked to them a week prior about scheduling labs mind you). Courtney informed me there was nothing she could do. I fasted all night and morning and drove 30+ miles to receive such a nasty response. Hopefully, I will, eventually, get a lab order and do this all over again before my physical exam (not holding my breath). I am very loyal to my primary care physician, Dr. Koshy, and have been seeing him for over 20+ years as I still see him even though I relocated to Massachusetts. However, at this point, I may have to change primary care services to something more local to Massachusetts. This is unfortunate, as Dr. Koshy is the best! However, I cannot say the same for his support staff.

Small office but Dr Lisa has a Hugh heart for her patients. She is not hurried to get you out of…read moreher office instead, she takes the time to care for you as a person and not just a number in the medical system. She makes you feel comfortable, heard and respected and these are wonderful traits of a good doctor and person. She's excellent in following up with patients needs, referrals as well as checking in on patients. I highly recommend her to any one who needs a caring doctor.

From the owner: PriorityDirectMED is a primary and urgent care clinic located in Bedford, New Hampshire, dedicated…read moreto providing accessible, high-quality medical services that are both convenient and cost-effective. They offer a comprehensive range of services, including routine check-ups, urgent care, DOT exams, weight loss programs, STI testing and treatment, and sports physicals. PriorityDirectMED accepts major insurance plans like Anthem Blue Cross Blue Shield, Aetna, and Cigna, catering to both members and non-members. Their commitment to short wait times, personalized care, and a patient-first approach makes them a standout choice for families and individuals seeking comprehensive healthcare services in the Bedford area. What sets PriorityDirectMED apart is its unique membership model. For an annual fee of $599, members receive unlimited primary and urgent care appointments with no co-pays, access to same-day appointments, extended hours, and on-site lab services at no extra charge. This model eliminates the need for insurance interference, providing direct access to healthcare providers.

With the takeover off CMC by HCA in 2025, all services at this location were closed at the end of…read moreOctober 2025. Granite State Internal Medicine, the Pediatrics office, and CMC Outpatient lab at this location are now all closed.

Welcoming.. doctors listened and spoke directly as to what test would be recommended to take and…read moreget current info. No assumptions just get the facts. Advised options for next steps... choices. Treated as an adult not as a kid. Paperwork is killing me to get it changed to this office. But that's insurance these days.

I had an extremely frustrating experience with Dr. Meghan Lidapelli's office, specifically with her…read moresecretary/assistant. I received an email from the nurse stating that I could come in early to complete my lab work before my 8:00 a.m. appointment. I woke up very early and drove in to have the labs done, only to find that the lab orders had not been released, even though the office was open. This resulted in a wasted trip and unnecessary delay. Once I finally completed the labs, I called the office to inform them that I would be running late and asked whether I should still come in for my appointment. I was told that it was fine and that I should still come. While I was only three minutes away, I received a call saying my appointment would need to be rescheduled, with the explanation that the person I spoke to had not communicated with the secretary. That is an internal office issue and should not have been made my responsibility. On top of this, the secretary was rude and dismissive, speaking to me as though I were at fault--despite the fact that I followed the instructions given to me by their staff. As a result, I wasted two trips, drove a long distance, and was not feeling well throughout this process. Overall, Dartmouth has been the worst hospital I've dealt with in terms of appointment scheduling, communication, and follow-up. I would not recommend them to anyone, especially the Bedford office.

Dartmouth Hitchcock, a provider in my network who I have seen for 15 years, charged me over $400…read morefor a yearly preventative visit by scheduling me with a midwife instead of a licensed OBGYN. My insurance denied me. I didn't know I was seeing a midwife, nor was I warned that I could be charged for this provider. Dartmouth Hitchcock showed me no sympathy and told me to always check to see if the doctor is covered in the future. Just outrageous. Ladies, beware.

Kathleen lied about helping my back to make herself look better. I have proof and will show you,…read moreI'm not a competing doctor trying to take business. I said my back hurts after cooking for a few hours and she said what takes hours to cook trying to press me like I'm lying I said there's plenty of things like you really want to argue right now about this not everyone microwaves tv dinners like you Karen. Always do your research don't just take a doctors recommendation. Save your time, money and brain power.

I love my Doctor! I struggle with medical anxiety and white coat syndrome, so it was quite a…read morestruggle when I needed to find a practice I was comfortable with. I've been seeing an NP at Bedford Family Medicine at Elliot for a few years now and she's absolutely helped me change my life! She's kind, funny, takes her time with me, and is inquisitive and supportive of all health issues that arise--a true advocate. I honestly dread the day she retires as it's been transformative to have a provider I can trust and depend on.

I saw Andrea Bickford at the Elliot Family Med Center recently. I was shocked at the way I was…read moretreated by this Dr. and staff. I have a very serious chronic disease, and took pain medicine for the symptoms. Once Dr(?) Bickford had this knowledge, she wanted me to take a urine drug test. Mind that I am a 67 year old women, who admitted I had been taking pain meds (closely controlled by my previous Dr). They all treated me like I was a criminal because I have a painful disease. I called back after a few days and was told they did not want me as a patient, which is probably their choice. My question is this:. Has Dr. Bickford ever been ill and needing help? I doubt it. Perhaps if that was true, I would have been treated like a human being, and not an animal.

Not Urgent or Caring. I brought my son (6) here because he had a bug stuck in his ear and had a…read moresmall amount of blood coming from his ear canal. But they don't know that, the receptionist never even asked. Her main concern was how we would pay because I didn't have our current insurance information but could get it from my wife later, I just needed my son to be checked out urgently. The receptionist does not care about WHY you're there. After 10 minutes of nothing and a clear message that they don't care, we left for Elliot. Luckily my son got the bug out on the way over because Elliot urgent care was closed. This place is a poor excuse of an urgent care facility.

On Mother's Day, 79 y/o mom was here for a sore foot that said she twisted or rolled. X-rays taken,…read moreshe's told the foot looks good, nothing wrong with her foot, no fracture, no arthritis, etc, just bruised. She was happy and proceed figure she would walk it off. We went out and celebrated Mother's Day. For the next three days she tries to lead a normal life, but it got worse, not better. Today she's in a foot brace as she just learned a bone in her foot was fractured. And the X-ray of Mother's Day showed the fracture. Completely incompetent hacks. NEVER go to this place.