Great doctors! They are so helpful and they truly listen to what is going on with you, rather than…read morejust pushing you out the door. I've never waited more than 5-10 minutes for a doctor. I usually see Jessica Dumais and she is wonderful! She is so understanding and down to Earth. The only reason why they lose a star is because the front desk women can be a little unhelpful and the triage process to just simply make an appointment when you are sick is a bit much. You have to call early, wait until a nurse calls you back several hours later and by then you're lucky to get an appointment, and they usually ask you to go to urgent care. It's only across the hall, but very frustrating, especially when you are comfortable with one or two particular doctors, who know you on a better level.

I've been going to CMC for years starting with Dr. Stahl, then Dr. Neeves, then Doctor Pavlencheva…read morewho were all excellent care providers. Since Willow Bend. has taken over, it has been nothing but a hassle. My dad is elderly and requires them to call in a refill of his medication every month and every month it's a hassle. I called on Monday to have the script refilled and nothing happened. I called back on Tuesday and ask for Melanie the practices manager. To give me a call back and explain. I am now on day four and six calls later and having to go through the answering service. I have yet to receive a call back. I'm just being ignored. It seems if they can bill you for insurance they'll be helpful.when there's nothing in it for them you are not a priority! The manager, Melanie cannot take two minutes time to return my calls . that is not a caretaker. In my opinion, it's more like I could care less. It is now day four my dad has been in pain and still haven't heard a word from the practice. If you're looking for a practice that cares about their patients this is not the place!!!

With the takeover off CMC by HCA in 2025, all services at this location were closed at the end of…read moreOctober 2025. Granite State Internal Medicine, the Pediatrics office, and CMC Outpatient lab at this location are now all closed.

Welcoming.. doctors listened and spoke directly as to what test would be recommended to take and…read moreget current info. No assumptions just get the facts. Advised options for next steps... choices. Treated as an adult not as a kid. Paperwork is killing me to get it changed to this office. But that's insurance these days.

These reviews to my right are just way off the wall.BLA BLA BLA…read moreThe Communication sounds like you got it wrong. Regardless my doctor, Dr Fitzgerald is the best,He informs you teaching you of what is going on with you.Explaining,not just coming up with a diagnosis. That makes him a great doctor.I want to be informed .I ask questions. I write questions down so when i get there i make sure i get them all answered. I had some what of a very irritating condition that was prolonged for the week end.I was sat my end.The doctor i saw Debra Margolis, at the walk in clinic.She Was very kind understanding ,I Felt very comfortable with hr.I will choose her as my back up next time that's how at ease i was. i had called ahead to make an appointment. Like the complainers next to me its a busy office.EVERYWHERE IN THE USA.Finding the right doctor is first priority.Thats what counts.

Horrible experience today at the Bedford, NH location. Front office support is the worst…read more For annual physical, was informed I could get my labs done a week prior to the physical. I drove to NH from Massachusetts and waited an hour to have blood drawn. Once served, it was determined no lab orders were available. Called Bedford DMC front office of which they told me lab order was expired (just talked to them a week prior about scheduling labs mind you). Courtney informed me there was nothing she could do. I fasted all night and morning and drove 30+ miles to receive such a nasty response. Hopefully, I will, eventually, get a lab order and do this all over again before my physical exam (not holding my breath). I am very loyal to my primary care physician, Dr. Koshy, and have been seeing him for over 20+ years as I still see him even though I relocated to Massachusetts. However, at this point, I may have to change primary care services to something more local to Massachusetts. This is unfortunate, as Dr. Koshy is the best! However, I cannot say the same for his support staff.

I love my Doctor! I struggle with medical anxiety and white coat syndrome, so it was quite a…read morestruggle when I needed to find a practice I was comfortable with. I've been seeing an NP at Bedford Family Medicine at Elliot for a few years now and she's absolutely helped me change my life! She's kind, funny, takes her time with me, and is inquisitive and supportive of all health issues that arise--a true advocate. I honestly dread the day she retires as it's been transformative to have a provider I can trust and depend on.

I saw Andrea Bickford at the Elliot Family Med Center recently. I was shocked at the way I was…read moretreated by this Dr. and staff. I have a very serious chronic disease, and took pain medicine for the symptoms. Once Dr(?) Bickford had this knowledge, she wanted me to take a urine drug test. Mind that I am a 67 year old women, who admitted I had been taking pain meds (closely controlled by my previous Dr). They all treated me like I was a criminal because I have a painful disease. I called back after a few days and was told they did not want me as a patient, which is probably their choice. My question is this:. Has Dr. Bickford ever been ill and needing help? I doubt it. Perhaps if that was true, I would have been treated like a human being, and not an animal.

Don't expect to get timely service when you call for a prescription refill. Called their…read moreprescription refill line this morning and was put on hold for 20 minutes. Hung up and called back an hour later and was on hold for another 20 minutes. Called later in the afternoon and still couldn't get through. I drove to the office and walked in and expressed my frustration, only to be told by the receptionist that I needed to call the prescription refill line!! Ugh! I've been a patient there for some time, and this is a persistent problem. I think I'll be moving on from these folks. - Henry

Excellent care, with time taken to get the details right! I look forward to a long and healthy…read morerelationship with this practice!

I had an extremely frustrating experience with Dr. Meghan Lidapelli's office, specifically with her…read moresecretary/assistant. I received an email from the nurse stating that I could come in early to complete my lab work before my 8:00 a.m. appointment. I woke up very early and drove in to have the labs done, only to find that the lab orders had not been released, even though the office was open. This resulted in a wasted trip and unnecessary delay. Once I finally completed the labs, I called the office to inform them that I would be running late and asked whether I should still come in for my appointment. I was told that it was fine and that I should still come. While I was only three minutes away, I received a call saying my appointment would need to be rescheduled, with the explanation that the person I spoke to had not communicated with the secretary. That is an internal office issue and should not have been made my responsibility. On top of this, the secretary was rude and dismissive, speaking to me as though I were at fault--despite the fact that I followed the instructions given to me by their staff. As a result, I wasted two trips, drove a long distance, and was not feeling well throughout this process. Overall, Dartmouth has been the worst hospital I've dealt with in terms of appointment scheduling, communication, and follow-up. I would not recommend them to anyone, especially the Bedford office.

Dartmouth Hitchcock, a provider in my network who I have seen for 15 years, charged me over $400…read morefor a yearly preventative visit by scheduling me with a midwife instead of a licensed OBGYN. My insurance denied me. I didn't know I was seeing a midwife, nor was I warned that I could be charged for this provider. Dartmouth Hitchcock showed me no sympathy and told me to always check to see if the doctor is covered in the future. Just outrageous. Ladies, beware.

I've been coming here for almost 10 years now and I still love it. When I moved to Manchester, I…read moreneeded a new primary care provider because I couldn't stand the receptionists at my old one (a bunch of mean old ladies) and I never have that problem here. Everyone is nice and friendly. I can always count on them having my best health in mind. And now that I have kids, they go here too and I don't have to wait months and months for an appointment like I would at a busier place like Dartmouth. I like that at the end of my kids appointments, they get free books to promote a love of reading. And I love that Dr Koshy makes me feel like my family is important and they're not trying to rush me out the door to get to the next patient. It's just a great place.

First time patient unfamiliar with city arrived at wrong building. Not enough time to go back to…read morecar, so power walk over a half mile. Arrived two minutes early. Receptionist called someone and asked if I could come in and she'd do the paperwork later. I heard from the the phone a terse"he'll have to reschedule". The receptionist explained the fifteen minutes early policy (essentially blaming the customer - not acceptable) and said other patients were coming in (the waiting room was empty). I took a day off from work for nothing. There are a million doctors out there, I go elsewhere. The only reason not one stars is the office ladies were very nice and apologetic. Doctors should not forget that patients are customers too.