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    Famous Footwear

    1.0 (1 review)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    9 months ago

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    Julie S.

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    Cardinals Clubhouse of Il - Embroidered Carolina Panther beanie

    Cardinals Clubhouse of Il

    3.0(2 reviews)
    5.6 mi

    I wanted a beanie hat embroidered for Father's Day and another store wasn't able to accommodate so,…read moreI went to Cardinal Clubhouse. It was my first time in the store and I wasn't disappointed. John was able to embroider my hat same day and took the time to explain the process so, I would have a reference for the future. He did a great job and my dad loved it! Thanks John.

    As an out of state customer and long time fan of the St. Louis Cardinals I was elated to see an…read moreentire shop dedicated to the team I love. However, I was left with much to be desired specificity with the customer service. When I entered the store I was not greeted by the female employee sitting behind the counter. As I continued to shop, I noticed two males enter the store and join the woman behind the counter, I couldn't determine if the men were employees but they certainly acted as such, being behind the counter and using the stores computers. As I looked on I heard lots of shouting and profanities including the F word being used in front of my young daughter but still no greeting or assistance of any kind. While I was narrowing down my selections I was finally approached by one of the men who said "hey guys, you gotta move, we got trick or treaters coming in". No pleasantries or suggestions just that I had to move with hardly any explanation as to why. The way I see it, I as a potential customer (at the time I had items in my hand I was going to purchase) was treated as second rate to people just passing through for free candy. I don't want to sound like a Halloween humbug as the kids in costumes were adorable but after I was rudely approached for the first time in the store I simply placed my items back on the shelf and left, of course expecting too much when thinking I would get a "good bye" or a "have a nice day". They have lost me as a customer for life and to everyone else I recommend MLBshop.com as it contained the same supply anyway. One star.

    Running Start

    Running Start

    4.1(10 reviews)
    6.6 mi
    $$$

    I grew up and started running in Peoria, IL where I used to support the local shop Running Central…read more I recently moved to this area and wanted to find a local spot to get a pair of Hokas, so I stopped in one afternoon. The shop is very small but packed with things. I was immediately unimpressed because I wasn't greeted well. I was the only customer there and the two people at the counter said nothing, just looked at me. I'm going to guess they are college students, one male and one female. I walked up to the counter and let them know I wanted to check out Hoka. I really felt like neither of them really wanted to help me and the male moved and took me to the back. I explained that I usually wear New Balance 860's and wanted to check out a cushioned pair of Hoka's, hopefully more of a stability shoe. He asked me my size and went in back. A blonde woman came back out with him and I explained to her my request as well, and she was very helpful, explaining the models they had available and offering a men's version since I have a wide foot. I tried on three models and settled on a men's Gaviota. The whole time they just kind of stood there looking at me. I gave three stars because I did find a shoe but I felt a little unwelcome since everyone was very blah. Usually these local running shops get personal, smile, ask what activities I do, talk about fit, feel the fit on my toes, etc. It was just really weird and I might as well have just spent $150 with my REI membership.

    Awesome Small Local Business If you are looking for good…read morerunning shoes this is the place to go! Personal service great people!

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    Famous Footwear - shoes - Updated May 2026

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