I am highly frustrated with Family Shield Pest Control and want to warn other local homeowners. Back in April, I paid them $1,852 for a termite treatment that came with a clear one-year warranty. It has now been months, and the termites have completely returned.
This company's lack of communication is unacceptable. They constantly promise that they will call me back, but they never do. Every single time, I am the one who has to chase them down and call them first just to get any kind of update.
After repeatedly missing scheduled appointments and ignoring my messages, they have completely breached their contract. Because of this, I refuse to let them back into my home and am demanding a full refund of my $1,852. They take your money upfront but completely disappear when it comes time to stand behind their work. read more