1. Family Pool Solutions

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Sanford , FL

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Family Pool Solutions

1.0 (2 reviews)

Services - Family Pool Solutions

Pool inspection

Pool chemical testing and balancing

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1 year ago

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3 years ago

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Seminole Pool Supply - pool remodel

Seminole Pool Supply

(19 reviews)

My old pool pump sounded like a bag full of cats going through a wood-chipper whenever it ran. I…read moreknew it was trashed, and needed to be replaced, but I was just too lazy to get around to it. I would much rather go to the smaller local guy instead of the big-box/big overhead/big mark-up guys, so reached out to Seminole Pool Supply, and gave my current motor and pump configuration to Alexis, who advised that they had a matching, rebuilt 1.5 hp pump on-hand for $115. She also told me that they do free bench testing if I were to bring in my old motor, and if it was salvageable then they would rebuild it for $65. Both prices sounded more than fair to me - with new motors running in excess of $350+ - so I yanked my old motor, and drove the 35 miles to Sanford. Totally worth it the effort, as it turns out... Upon arrival, I was greeted by Alexis and her team immediately got to work on the tear-down. But first, a side note about Alexis's eyes. Alexis has eyes of the most amazing blue. And those blue eyes, up close, are a celestial phenomenon: Nebulae as seen through telescopes; the light of unnamed stars diffused through dusts and elements and endlessness. Layers of light. Blue eyes that are like starlight. Sorry for the segue.. Back to the review! The investigation of my pool pump motor revealed that it was seized (I wasn't surprised), and that the motor was beyond economic repair. Bummer, right? Now the cool, customer-oriented part and why I'd MUCH rather go to the local folks: Alexis said that she was mistaken, and that they only had a rebuilt 2.0 hp motor, with no 1.5 hp motors in stock. I internally prepped myself for the inevitable song and dance about the impending up-charge... But Alexis and Seminole Pool Supply would honor the price quoted over the phone. Done deal! Their tech - a tall, good looking (no homo!) dude named Kevin - brought me my new (to me) motor, and passed along some sage advice on connecting it to power. Alexis took my money, and sent me on my way. I got home, connected the power, and everything was all good! My neighbors will like me again without the 100 decibel scream of my old pool pump, my pool can go back into service, and I can crack a beer and look back with pride on a job well done... Thank you, Seminole Pool Supply! *PRO TIP* - TURN ONTO SIDE-STREET LIKE AS IF YOU WERE GOING TO THE CHECKERS RESTAURANT, OTHERWISE YOU WILL BE THE TOOL-BOX CHUCKLE HEAD THAT ENDS UP PARKING IN THEIR FRONT YARD... like me. Don't be a tool-box chuckle head. :0(

Whatever you do, do not go with this pool service. We just completed our $100K pool in June and…read moredecided to hire this local company for maintenance, big mistake! Their service techs are very young and clearly inexperienced. They caused a yellow/gold stain that runs across the entire bottom of our pool by leaving chemicals sitting at the bottom. The stain appeared the very next day after their service. When my husband tried to brush it, some debris lifted, but the stain remained. When we contacted the company, they denied responsibility and told us to file a warranty claim with our pool builder instead. This company is 100% responsible for the damage to our pool. If you want to protect your investment, I strongly recommend choosing a different service provider.

Serene Pool Services

Serene Pool Services

(2 reviews)

Pool definitely looks good now, but had to cancel my services due to poor communication and…read moredisorganized billing. Every month there was a misunderstanding with billing where I had to constantly provide receipts. Its super annoying!!!

Terrible company. Do not hire! I had an extremely aggravating experience with Serene Pools. They…read morewere referred by my pool company to replace a spa light. Just one day after the work was completed, I discovered a leak. When I raised the issue, they claimed the spa had already been leaking before their visit. However, I have weekly photos from my existing pool maintenance company documenting the spa's condition before their work, and there is no evidence of a pre-existing leak. What made this experience even worse was the change in their attitude after I paid them. Instead of taking my concerns seriously and working with me to resolve the problem, I was called a liar, and communication eventually went silent. Matt handled scheduling and payment, while Ron was the technician who performed the work. The repair was done after sunset, in the dark, which only added to the concerns for me about the conditions under which the work was performed. A simple spa light replacement turned into a frustrating situation resulting a leak, disputed responsibility, unprofessional communication, and no satisfactory resolution. Based on my experience, I would not hire Serene Pools again. If you are considering using this company, I strongly recommend documenting the condition of your pool beforehand, keeping photos, and getting everything in writing. Save yourself the headache and consider another company. It's a wonder these guys are still in business.

Family Pool Solutions - poolservice - Updated October 2026

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