I am extremely frustrated with this company. I was charged $580.40 instead of $58.40, which is a…read morehuge and unacceptable difference. I noticed this while I was on vacation, and since June 2025 I have been trying to contact the company to resolve the issue -- with no response at all.
I have made multiple attempts to reach out, but there has been no customer support, no explanation, and no refund. This is very concerning and feels completely unprofessional.
I am asking the company to please contact me immediately to resolve this matter and refund the incorrect charge.
To others: please be very careful when dealing with this company and double-check your charges.