Very unprofessional, and rude, don't care. We were given broken washing and drying machines that…read moreactually caught on fire. They have no urgency to fixing or making sure there residents were ok or to fix the issues. It's been problem after problem we've only been here a few weeks. Originally signed a lease for a different apartment and instead of letting us know it wasn't ready they stuck us in an old unrenovated apartment with several issues and damages, blaming things on "new management" staffing is not trained or caring.

DO NOT live here. This place is extremely unprofessional, half of the time you cannot reach the…read morestaff whether its in person or online. They will evict you without actually sending a notice and fail to actually cater to their residents. I lived there for 4 months with a broken washing machine, and clogged sinks and after putting in a work order on the first day nobody has came. I hate leaving bad reviews but this place is the worst.

From the initial meet and greet through the final installation, Dr. Hall and I have been…read more(completely) satisfied with the professionalism of the FSM - Livonia Team. The level of communication, feedback, professionalism, and response to all of our concerns was handled with excellence! The quality of materials and workmanship was provided at a high standard! We are extremely happy! :) Shout out to Ian Scott (Salesperson), Jahmari M., Darius C., and Anthony H. (Installers)! :) In return, we are looking forward to and welcoming a second phase of the work that needs to be completed, and we hope to be honored with the presence of the same team members (Ian, Jahmari, Darius, and Anthony) who made us feel comfortable and safe throughout the entire process. Gene Testimony and Dr. Sonja Hall

Jason R and Chad D did a great job fixing my sinking walkway. They were punctual, professional and…read moreexplained the process in ways that I could understand.

While I am all for composting, Dirt Wain is not what they appear to be. It has been months now,…read morethat we are not able to let our dogs out into our 6 foot privacy fenced in yard, without supervision. We are struggling with birds dropping the compost scraps into our yard. There are SWARMS of birds uncovering the piles. We have found everything from grapes to onions to garlic, which are all highly toxic for dogs to consume. We were in contact with management to handle this issue but unfortunately nothing has been resolved and now we are not able to get ahold of management at all. We have spoken to others in the neighborhood, and they too have run into issues around this with no solution. We have tried our own deterrents, but it does not help. We have filed a complaint with the Board of Health here in Allen County. Do what you want with this information, but I am just trying to let others know about our bad experience with this establishment.

I'm very happy to have a business that will compost our scraps. Are used to do it, but I don't…read morereally have anywhere to use the compost in my yard anymore. We have been missed multiple times and had to call to get our scraps picked up. They charge a delivery fee for plastic liners, which is quite ridiculous, as they are delivering them when they pick up the food scraps and it costs them absolutely no extra time. Other than that, we are glad they are here.

Ben is the absolute best! I could not recommend him more. He was personable and professional in…read moreevery interaction I have had with him. He is knowledgeable, helpful, and honest, and he responds quickly when I reach out to him. Ben has gone above and beyond for my family in the work he has done for us and the assistance he has provided. In a field where I have found most others to be mediocre at best, Ben is top-notch! I recommend him 100%.

Did no testing, showed me a few pictures and did not tell us there would be a 85.00 inspection fee…read moreuntill I received the invoce with estimate. Nice guy but lacks integrity.