Variety of merchandise, great prices, we strive to give the best customer service possible. read more

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Great customer service, clean store, when I need assistance it's always easy to get ahold of an associate. Store always has great selection of items. read more

There are no automated doors to go inside or come outside. One time, I had to hold the door for three customers in wheelchairs as the doors had to be held open manually by me. The customer service experience is lacking. It's not like they are getting paid well or full time hours, so I cut the store employees some slack. The manager, robert, from the few times I've observed him, tends to be unfriendly and hostile. One time, when a customer of color was in front of me waiting in line, robert came behind the cashier and, within earshot, told her to bag the groceries and keep it on the floor and not give it to the customer, until he finished paying the order. read more

I wanted to send a special shot out to Jessica Ramirez. She is always very helpful and she has awesome customer service.

I went in to buy some necessities and used their restroom. I couldn't hold it and wasn't about to pee myself. When I got out I was confronted by a blonde girl who worked there, she looked pretty young, and was shaking with fury! at everything I tried to say, she interrupted me with a loud "no!" And was acting like she was going to fight me or holding back from doing that? I put all my stuff down and left. I hope she got fired. That was probably a year ago but I just wanted to let the world know what a bitch she was to me! read more

Needed to replace sweatpants that was stole. Use them for thick long underwear in cold. Slightly dark blond Manager found some I could not find so when looked at Taft real estate I would not freeze also got thermo socks. She was a life-saver from working outside. read more

Family Dollar - Family Dollar Taft, CA - Discount Store Near Me - Taft, California

the worse store I have ever been too. The people are not even this rude in Bakersfield. The customer service is absolutely ridiculous. They always have shit on the floor throughout the entire store. I got told I could come back later if I wanted to get down an isle they were stocking. Mind u it was three lady's on one isle. Fuck that place. Zero fucking stars. Rather go to Bakersfield read more

It's like the 99 cent only stores in the big cities except everything is not 99 cent. It's the biggest and cleanest discount store in tiny Taft. read more

I called today @ 1:45 to ask if the store carries dog/pet crates to train our new puppy. The lady who answered said "I don't know" and then was silent. She didn't elaborate, offer to check, ask someone who potentially would know, put me on hold to walk to the pet isle and look-she just sat on the line silent. Uh, ok. Their customer service is gross. I'll buy from Bakersfield. read more

I have been shopping at family dollar regularly since they opened in Taft and up til last nite I was happy. Last nite however I had went after work. to get somethings and one of the workers walked by then stopped, came back and said to me that I had to leave my back pack at the register. Shocked, I told her that it my purse and I. wasn't going to leave my purse at the,register. She said it was store policy, and then told me that it was to keep theft down. I am a 50 year old woman who at the time had just got off work and was still in my uniform. I walked up to register and asked the cashier if it was true and she said yes. It was store policy. However when I was in there earlier the same day with same purse no one said anything to me and there are no signs posted that I've ever seen. So I left and said I would never shop there again. so my review would be a big 0. read more

I've never had a problem what so ever when I do some shopping at Family Dollar In Taft CA, but today July 2, 2019 I had the worst customer service, not to mention rude as can be. The employee named Robert from that store was so rude to my husband and myself. My husband was about to ask him a question regarding the prices of the item and he was even respectful enough to say "excuse me.....) and this Robert man doesn't even let my husband finish the question and jumps right in and says "whatever is there is all we have" when my husband wasn't even going to ask him if they had more of the items in stock, he was going to ask him about the prices because they had some sale going on so he wasn't sure if a particular item was included. This man responded with The nastiest attitude I have ever encountered in any other place! He has no need to be jumping into conclusions and assuming to answer the question without being heard. Rude as can be and seriously this store should not have people like him, work there!! If I'd be able to rate the customers I would totally give him a 0 for being so disrespectful. read more

I would give zero stars if that was an option. On July 27th I went into Family Dollar on Kern street next to McDonalds and the Manager Sandy was talking to the cashier while I was checking out and was talking about someone calling someone the N word but actually said the word followed with cussing. I had my 3 children with me as well. When I was getting ready to leave in my car she cones outside gestures for me to come inside so I went inside and she accuses me of stealing the last time I was in there that she has me on camera let me mind you not in private, she did this in front of the store. I asked to see the video she said she doesn't have to show me anything just wants to let me know she has me on camera and was going to report it to the Taft police department and I was not allowed back into the store. I went on to tell her I never stole anything from the store and she can report me all she wants she's the one losing business. After this incident I was trying to figure out her name so I could report her to corporate and I heard from so many people that they have seen her do that to many people. So I would be aware if you go into this store. read more