They literally had zero communication between anyone, they sent someone to pick up my clothes, then returned them 2 days later (so they had all my clothes for 2 whole days and never contacted me) and they were completely unwashed... completely unwashed. Any laundry delivery that takes your clothes for 2 days and returns them without washing them is an absurdly mismanaged business. Could have done it myself in 2 days time: so essentially my time was wasted by a group of confused people. read more