friendly, helpful staff they did an amazing job cleaning my laundry. It's first time going there.. my laundry was folded nicely and organized, smelt fresh and clean. What a treat to have your laundry done for you I will definitely use their services again. read more

Their wash and fold service is excellent. They remember me by name every time I walk in. Very nice people.

I don't know why this place has bad reviews, the people working there where kind and helpful, all the machines where clean and worked well.

I've been going here for a few years and it's consistently been a good place to go. The people are plenty friendly and they fix the machines when they break. read more

Forget these one star reviews. I've gone here many years and employees are always pleasant and helpful.

In our travels throughout the country we have been to a lot of laundromats but this one seems to be at a junction of either shut the doors or fox the machines as most where broken. read more

Tons of machines, always someone working behind the counter, and they got Wi-Fi! If only they had liquor!

If only i could select negative stars. Horrible customer service, granted I did take my laundry a little late in the day, but as it states, "last load at 8pm", I had all my clothes washing by then. The chick then started rushing me while I was obviously hurrying to put my clothes in the dryers, saying "I just want to go home". Yeah, well, my clothes were already drying and I was still in the building, therefore you have to let me finish (besides the fact that I just spent $50 in your establishment). I understand that you have a life, but you also have a job! You are getting paid. I am a single mom (yeah, I know, it's not your problem) and that's the ONLY time I'm able to get my laundry all done. We had a few choice words with each other on the end, but I had already made my decision to never go back, because obviously they don't appreciate their customers! She rushed me so much that I wanted to leave and never come back, and of course, I had laundry that was still wet, but she doesn't care, because she just wants to go home. Worst thing to say as a person running a business, lol. I definitely DO NOT RECOMMEND. And yeah, I know, this post is going to be deleted. You see that there's no other negative comments, makes ya wonder, huh? Y'ALL SUCK! read more

I tried this laundromat four times, because it is closest to my apartment. However, my experience there today was the last straw, and I will never go back unless it gets sold to a new owner. The place is always dirty. Today, it was filthier than I've ever seen it. Considering our current situation in this country with covid-19, I was so surprised at how dirty the facilities were. There was a thick layer of dust and sticky gunk on every surface. The inside of every washing machine I looked in had gobs of wet dog hair. I decided to wash my clothes there anyway, hoping the dog hair wouldn't transfer onto my clothing. While I was running an errand, apparently (according to the owner), the washing machine I was using began to leak all over the floor, and she had to call her service guy to come fix it, which is fine. But, she said she started the machine over again after he fixed it, and that she added a box of detergent to my load. Well, when I pulled my clothes out of the washer, they were dirtier than before I put them in, and were covered in that dog hair. Very politely, so as not to offend her, I showed her my dirty clothes and asked very nicely if she could spare $2 for me to wash them again in a different machine. She became very defensive, denying any responsibility for the state of my clothes, or that anything was wrong with her machines. (Even though she just had to have that machine serviced.) She kept blaming me for anything wrong that might have happened, and refused to give me $2 to re-wash my clothes. I told her that I understood, and that I didn't mean to be a pain, but that I literally did not have the extra money to wash my clothes again and still be able to afford to dry them. I even offered to pay her back later (even though this was clearly not my fault - the washing machines were simply run-down and filthy). She still refused, and tried to argue with me. I smiled and put up my hands and said, "It's no problem, I can just wash them again, and I'll hang dry them at home. No worries." And that is what I did. I don't like to argue. I don't like to cause problems. But this woman was very rude, and has very poor business skills, if this is how she handles problems. Also, almost half of her machines had sticky notes saying, "Out of Order." So the choices were very limited. I wouldn't have written this review if she had just apologized and loaned me the $2, instead of trying to make me think everything was my fault. She was rude and mean, and her laundromat is a disgusting haven for germs. Also, the parking lot is covered in horrific pot holes. read more

Where do I even begin. I will start from the out side in. Upon arriving I first noticed how large of a building and was impressed. I also noted the free WIFI sign (pictured) as well as the Maytag washer equipped advertisement which is what brought me into this location. Maytag washers are amazing. I also noticed the outside was poorly maintained (pictured including a large pool of water in the middle of the side walk?? Cigarettes butts and trash. There's also Christmas lights strung in the windows (pictured). The exterior wood paneling is unique I like it. Exterior lighting caked with dirt. And dirty windows. Clearly it needs a decent cleaning in and out unfortunately. As walking in your smacked in the face with a strong mildew scent so strong it triggers an asthma attack and allergy reaction which indicates to me mold as I'm only allergic to mold spores. I did not see any visa or signs of mold though. They do not have an onsite ATM and I was directed to go down the street to a bank when I explained my bank charges extra I inquired about the same day service called bundle wash wash dry and fold. I was informed it would be $1.50 a dry pound. I asked to weigh my clothing and the attendant put the intire basket in and said it was 40lbs I explained the happier weight at least 5 pounds she agreed and deducted 10 pounds to be safe. I was told I'm looking at about $45 bucks but would not be ready tell tomorrow. Nice same day huh?! It's cheaper to do it myself anyways then she spoke up and said she could charge my card for quarters aww perfect that works. Got my change and walked threw to the large washers I did not see any Maytag washers when I asked they said we don't have any only Maytag dryers wow really false advertisement huh well interesting. She said the signs where old. I told her to tell her boss to remove them then as to not confuse patrons like myself I selected a large capacity which was $7.00 I like the extra settings (pictured) the grounds where dirty and tins of old model washer and dryers again the smell was unbearable and and allergy reaction resulted in steroid inhaler use and Benadryl. I told her to inform her boss they need mold testing done I snapped a bunch of pictures and left the building as my husband did laundry. bTW free wifi does not work either. Staff was in professional dress in think strapped tank tops and had relatives hanging out with her but she was nice. The other nice thing is the large. Selection of washers and dryers ranging from $2 to $7 a wash and dryers are $.25 for 8-10 mins depending on size although there was out of order signs on many. Also I tried to use the restroom to wash my hands and clear my nose and it was out of order and the sink in the lobby has no soap. My recommendation is to look into a different location prior to coming here do not come here if your sensory to odors or mold spores. read more

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NOT clean, at all! Mold in the rims of the upright washing machines. People smoking just outside the door and occasionally coming because of the cold. Dirty machines, dirty laundry carts. It is very clear the owner does care about this business! read more

I'm not sure why previous reviewers gave such poor reviews. We used this laundromat since it was the closest one to our campground. It has lots of machines, most in working order and it's pretty clean. There is adequate parking right in front of the door which is very helpful. We put most of our clothes in a huge washer for $7.00 and a small load in a regular top loader for $2.00. Both did what they were supposed to, dryers worked okay too. There was a funky smell in one of the waiting areas so we moved outside to our car. Could not find the "Free Wi-fi." There is a full time attendant on site since they have a laundry drop-off service too. read more

DO NOT USE FOR DRY CLEANING!!! For one thing they don't actually clean your peices at their store, they send it to an entirely different vendor. I was quoted $12 for the suit I brought in but they ended up charging me $19, in spite of not having the suit when they told me it would be ready, or for several days after. I called multiple times and left my phone number for them to call me when it WAS ready but a week later I still didn't hear from them and had to initiate contact before finding out I could come pick it up. The manager was extremely rude and completely blew me off when I complained about being charged extra despite not having the suit when I needed it, trying to justify the extra charge, among other things. She refused to accept any responsibility for not even calling me when I had asked multiple times and essentially told me over the course of nearly two weeks they couldn't call me once because they're too busy and I'm not important enough to give the courtesy. I will never EVER use this place again!! read more

I like this place. Come in on Thursday morning. Cool old people. Clean. The woman behind the counter is nice. Did my own laundry so can't speak to the dry cleaning or dropping off services. read more

New to Great Falls, needed to find a dry cleaner. Tried Falls Cleaner and Laundry first. Took in 5 items. When picked them up, they all had an odd smell, more like body odor than any cleaning fluid I have ever experienced. Worse than that, the cashmere sweater (never worn, took tags off it while standing at counter) and Tommy Bahama men's pants (90% silk, 10% cotton, $138) were awful. The coral colored sweater looked like it had been cleaned with something dark blue or green-it had fuzz all over it, especially in the seams. The pants had 4 palm-sized splotches on them. Looked like they had been dropped in a mud puddle, then ironed (so the soil was now heat-set into the fabric). I didn't look at them at the counter, rather when I got home and was hanging them up. I called immediately and they told me to bring the pants and sweater back in. I did, showing them the issues. When I went back to pick up, the sweater was better, but still had discoloration, and the pants still had visible staining so the manager offered to run them again. On my third trip back, I was told what had happened was the electricity had gone out and the pants had laid in the machine overnight. There was still one pretty visible stain, so she offered to run them again - the sweater also still had discoloration. On my fourth trip back, the pants STILL had visible stains. The sweater was better, but not in the condition that it was when I dropped off the first time. The employee was very unsympathetic. I asked if they were going to compensate me in some way, and her response was "I don't know what condition they were in when you dropped them off". I told her they had been run several times since there was an issue, and she just kept repeating herself, that she "didn't know what condition . . . " Moral of the story: I got to pay them to ruin over $200 of clothing, and they "Don't know what condition they were in when dropped off". Why are dry cleaners especially sleazy and never take accountability? read more

The woman who works on Sundays is awful. I did a load of laundry, my clothes came out the washing machine covered in white animal hair. I politely told the woman what happened, she was unsympathetic and basically told me it was my fault for not checking the machine. I suggested to her that someone clean the machine so it didn't happen to the next person - and she said ok, but went back to looking at her laptop. THE MACHINES ARE DISGUSTING, AND SO IS THE CUSTOMER SERVICE. read more