The front office staff is amazing. I just signed my lease here and I'm very excited to finally have…read morea great place to live. They are very responsive to emails and phone calls, they're helpful in all situations, and they are very friendly!

Deja made this experience the best ever!! She was so patient and sweet. The property is beautiful…read more Very happy customer!!!

This apartment complex is still trying to collect money from me and my 75 year old aunt who is…read moreabout to die!!! I refused to pay my rent due to the mold issue . The manager Madison did nothing but laugh at me on the phone and not only kicked me out, they are still trying to collect 1,000$ of dollars from my family even after the detrimental health effects this disgusting place has caused on my children and my husband. These people will raise the rent on you out of no where, they will not put in work requests, they will lie to your face about cleaning your unit before moving in! I was about to give birth & got moved into a Unit that was so disgusting and filled with animal pee, human eyelashes, toenails, hair, random nails, you name it. This place doesn't give a SHIT! They just want $$$$! STAY AWAY!!!

This place needs to get with the time? I applied for an apartment and was denied and I personally…read morefeel as if this complex is racist. For 1, why did I have to send a picture of my I D? These guy's have you pay your $258.00 for app. & administration fees only to email you to tell you your application was denied. Also, you pay your money upfront using your bank card and they tell you it takes about 4 weeks to get your money back in the form of a check!!! This is ridiculous and not convenient for a person to continue their search. Most apartment buildings return your funds within 48 hrs. placed back into your account and not return back to the complex to retrieve a check for your own money as if you work there, Really!! Also I was denied for my credit report, not my credit score, which makes me believe it's based on my race. As I left from there & was approved the very next day at a complex that's much nicer & up to date on their technology. Just know my brown people; The Marquis in kingwood is not for us, so let them be!!! God Bless'

Leasing was such an easy and smooth process with the staff of Pavilion at the Groves. Anytime there…read moreis an issue, they are quick to respond especially with any maintenance requests. The entire staff is friendly and helpful, and management is amazing here. I've rented at a lot of complexes and this is by far my favorite. Renewed my lease recently and will continue to do so! Thank you for the upkeep and tenant engagement, highly recommend you checking this place out!

Long post - please read if you are considering moving here. If I could give zero or negative stars…read morefor the amount of time and money wasted, I would. I will change this review to 5 stars when the issue with MyLoftLiving is fixed. This apartment has the most predatory and draconian towing policy in any apartment I have seen in the past 15 years. If you live here you will get towed even if you follow the rules. I believe there is a system in place to profit off of residents and the apartment gets a kickback from every car they tow. It is actively hostile to any residents, and the apartment (specifically Maggie) refuses to help or do ANYTHING to remedy the situation. When you confront the apartment, they point their fingers at the tow company and say "sorry, our hands are tied, we can't do anything" (even though they are the ones who set up this system) and when you confront the towing company or the car lot, they point their fingers at the apartment and say "sorry, our hands are tied, we can't do anything", leading to a loop of unaccountability. You can end up in this situation even if you follow the rules, and the apartment will refuse to refund you the literal thousands of dollars you will waste. If you move here, be prepared to get towed and lose money. Here is a full breakdown of the situation for those curious: 1. We had a friend arrive at 10pm during the christmas holiday (3 days before christmas!). I told him to park on the far west side of the apartment where there is never any cars (always empty). I thought he would be good for a single overnight stay. Nope, he was towed at 3am, less than 5 hours from when he arrived. They allow the predatory towing companies to snoop around the parking lot at 3am because its the best time to catch prey (rent-paying tenets) 2. For a different time my car was towed (not my friend), You are NOT contacted if you have your car towed. No email, no text, no message through MyLoftLiving. The apartment will MAKE SURE to tell you if a food truck out front, but will forget or outright refuse to contact you for a towed vehicle. To quote Maggie (the Community Manager for the apartment) "We have over 320 vehicles, we can not send a message for every vehicle". Sorry Maggie, but are you making excuses for how you are unable to do your job? Because they failed to contact us, our car ramped up daily fees at the car lot for over a week. 3. If you put your cars info into MyLoftLiving (the official community portal where you pay rent), you will get a success message saying that the car was added successfully. YOUR CAR WILL STILL BE TOWED because the apartment switched to a new system without updating the old one. There NEEDS to be a message on MyLoftLiving that says something like "Car Failed to Add - Please use My Community VIP". Like I said at the beginning, I will change my review if this one thing gets changed, because I was screwed by this (false sense of security that I added my car) and other people have been screwed by it as well. The apartment manager told me we weren't the first to have this happen, which is why I think its purposeful and predatory. The person who eventually reads and responds to this will say "Hello, sorry for your bad experience, you are required to register all cars with My Community VIP", please fix your website to reflect this, and stop being hostile to tenets. "There is nothing we can do" yes there is, but you refuse to do it, and refuse to refund tenets for this headache machine you have crafted yourself. P.S. Hugo, Holly, and Lucy are fantastic. Mayelys Salvatierra needs to be fired.

This apartments crime rate is crazy when it comes to theft. They can never help and are never in…read morethe office. I've had my partner call the office while I was standing in it and they act like the phone wasn't even ringing. Ive had my car broken into twice now and I'm sure this won't be the last time! The office people are no help not even a single camera around that could improve on safety and theft in these apartments! My neighbors tires were taken and I'm not sure on how that interaction went but it wasn't a great one! My car was also towed in a spot where my old car was I had just got the car a day before and the office was closed so I had no choice but to wait until the next day, I come out the next morning and my car is no where to be found the office had it towed because there was no registered parking sticker which is crazy considering I just had got the car and the night before there were no visitor parking anywhere nearby. I just feel like for people who never answer the phone and are never in the office should do a better job in these apartments safety of people who pay there hard earned money to live comfortably!

Absolutely love the staff and uphold of the complex. Staff, such as leasing agents, Maintenace, and…read morethe property manager, Kelsey, are very welcoming and are very considerate in regard to their tenants. I have resided here over the last decade and have nothing but wonderful comments to share. The environment is very quiet and calm with a united community. In addition, these factors have contributed to my stay and make feel very comfortable enough to reside as long as I have. Not only are they considerate of the community, but for our furry babies as well!!

A wonderful place to stay! This is my first choice if I need to get away or have place for family…read moreand friends to stay when they are in town.

I been here for almost a year. I saw the reviews. I knew this place was a piece of crap. But now I…read moresee for myself they're not even trying. The microwave broke and they just duck tape it. And the garbage men don't take trash out if they don't like the bag. And the pest control is a shame because there are raccoons everywhere. Don't come here. Part with the money. $900 a month isn't worth it.

Worst place ever. They will change your apartment at last minute notice. It's old and outdated…read morewater mold on the counter tops

I've lived at this apartment complex for several years now, and when I first moved in, it was a…read moredecent place. However, over the past few years, especially the last few years management has declined drastically. This past year has been the worst. I've had ongoing issues even with gnats in my food and home,the property isn't maintained well, and management is inconsistent about addressing problems. The maintenance staff tries, but they're let down by poor leadership and unprofessional management. Safety has also been a major concern--we even had a murder suspect hiding here and to make matters worse, they never charged me for water usage for years and now they're raising my rent to cover it seems like! I can't wait to leave. I do not recommend this place at all!!!!

The Apartments look fantastic and I love the resort style pool. I like how it's pet friendly and…read morehave nice interior to the units.

I have lived here for 2 years and love the amenities and the people here.They have amazing special…read moreevents.

They are never in the office during open office hours ( at least never when I've stopped by). The…read morewebsite prices are misleading. And I have called a half dozen times and have yet to get a call back. Only good thing to say is it's a beautiful location.

Get decent managers. I lived there 3 years and never had any issues other than being flooded when…read morethe upstairs apartment left a water faucet on during one of the many times water was shut off. Then the new manager started getting really ugly and they eventually told us they would not renew our lease because they wanted possession of it, probably to update it and charge more, since 2 of our neighbors had also had to move. Adara: I lived there from mid-June 2020 to May 3, 2023. Building 9, 1st floor.

Since adopting new management Adara communities, it's been very vague living here. Let's start with…read morerent going up, water being allocated based on usage by building, mandatory rental insurance required, so many to name. I could deal with the old management cause it was a smaller management company, but when Adara came I think more people have a sour taste in there mouth. Patios can't have certain things on them. The biggest complaint to management is the parking situations. Look, if there already wasn't enough parking. I mean you have more stray Cats than parking available here. I HAVE HAD MY CAR TOWED THREE TIMES. I had parked in fire lane once to go put my groceries in my unit, came out on a good Friday night about 5 minutes, towed away and gone, like someone knew my every move. Damn. Ok. You got me. Fair shake. Next, I parked in handi cap, illegal, Yes, there was no parking 9pm at night, car was gone again. THAT QUICK. MY BAD, MY BAD, I OWN UP TO IT. LAST, I had a flat tire, and I'm not the only one at the complex with car issues, but you tow my vehicle for that, OOOO-NOOO , I guess I will be an idiot for resigning again, pls. Management acts like there not involve with what's being towed, but On-Site Towing company comes here mostly every weekend night and tows people vehicle, allowed by management through contracts. If you want to Park in Peace where ever you live, and not have to fight for parking when coming home from work, (Don't Move Here). It's getting worse overtime. I KNOW residents have been complaining like me. For example, since Beryl, debris have been picked up daily everywhere else to my knowledge AROUND HOUSTON OR HERE, but since July here has still BEEN DEBRIS taking up parking SPOTS and your charging people rent and towing there cars for parking BAD situations. BADD BUSINESS. I don't really blame ADARA communities, but management on site for being the mastermind behind it all. They probably got friends or family in this On-Site Towing company helping them get paid overtime. If not then create More Parking for your Residents. All the parking that's covered parking, could possibly be for residents if you don't have enough, Thuh. Lastly, there was a car that burned up near my building and literally never towed until the 3rd Week in September. I Repeat, an abandoned vehicle 3 Weeks Sat, burned here completely. But flat tires is considered what, Violations. Get Real Management people here please. Total disrespecting our Hard Earn Money. I have pics to prove my point, but you can ask residents here, I am not alone about this parking ordeal... I REST MY CASE.

car wheels are consistently stollen. the gates are always broke have been broke for months now…read more management is beyond rude. trash has been stacked up for a while now causing rats and rodents. this place is the absolute worst you can live in the Humble area. don't let the outside fool you. they maintain the exterio, meanwhile the interior is taped and glued together. instead of replacing the toilet seat, counter tops, tubs, etc. they just slap white paint over it all to make it look new and fresh for the new tenant. but after a few weeks the toilet paint start rubbing off and uou can see all the dirty and grim the painted over. absolutely disgusting!!!

There is absolutely nothing luxury about this place. It is rundown, management is careless and…read morehelpless, and either unable or unwilling to maintain the amenities that they so proudly display during their tours. If you are interested because they have a pool then don't -- it is virtually never open. It has been open 2 days this year and it's shut down again because they need to "balance the chemicals." Why are they always reacting and never being proactive about upkeep? Why do I have to pay a premium to live in this so-called "luxury" apartment when they do not provide luxury accommodations? Their branding is deceptive. Stay away and go to one of the nicer locations nearby, or pay less at a place without a pool so you don't pay extra for services that are there only on paper. P.s. I saw this morning that they got a fire violation posted at their main entry door for failure to upkeep the fire systems. Way to go! One more star for your badge of shame!