Frank and their team are the best in the business! Frank explained everything in a way that was…read moreeasy to understand from making the offer to closing. He also had great recommendations for Mortgage company and Lawyer. Definitely like have a Friend on the "inside" that is working for you, very professional, extremely communicative and easy to reach when we had any questions. Highly recommended to anyone looking to do any real estate transaction!

IMHO this guy comes across as a scam artist. Not interested in helping you find your forever home…read morebut pushing you toward what makes him the most $$$$. Look elsewhere if you want someone that listens.

Elite Realtors represented the seller for my home and lied on the listing - aka "new roof". I…read morecalled multiple times to request the proof so I could have it for warranty issues, and they told me not to call back. It wasn't their problem. They're rude, unprofessional and unethical. They actually told me to call the builder who told me he had nothing to do with the home anymore (funny since they definitely cashed the check and received their commission) AWFUL

As a realtor here, my experience has been less than stellar. The support is nonexistent. Emails…read morefor basic requests have been ignored for months by both Scott and Steven. Also, the commission split posted on their website is not accurate. My commision split is less than what they advertise. Also, contrary to their website, they do charge a support fee. I gave them every opportunity before posting this review.

We started off on the wrong foot and I think Sharon has been responsive and great recently. I have…read morebeen looking at houses in the budd lake area as my mom had passed from cancer in September and I could not stand being in the home without her (so I sold my hoem) and my realtor has been working with Sharon as the listing agent and she has been very responsive and reliable with all of our questions. Just wanted to say thank you, this process has not been easy but me and Mia are hoping to find our new home soon!

We could not be more pleased that we chose Sandy and Johanna to sell our home. Their in-depth…read moreknowledge of the Bridgewater market was a real plus. They are professional, timely, detail-oriented, and got great results for us. They provided a seamless experience and we highly recommend them.

Buying (and selling) our home with Johanna and Sandy could not possibly have been easier! We were…read morenot even looking to relocate yet but when we stumbled upon our dream home, we needed to act quick in this crazy market and they were exceptional in every way! We had a flawless closing for both houses and they helped us manage the multiple offers we received for our old home - all over the Winter holidays!! I hope to never move again but if we do, I will absolutely work with them again!

I have been trying to get them to repair a $2500 shade they created and installed for 3 months…read more They are very slow to respond to my repeated requests - slow to come by to inspect it, slow to come back and remove it to send it back to their "workroom", and slow to return any of my phone calls. It has been an exasperating experience which left me no alternative but to publish this review.

We had three sets of blinds needing repair. As senior citizens, we were hoping for a 'house call'…read more Another merchant never returned our call for the small job and on-site work. Guess we were 'small potatoes'. Thankfully, Window Trends responded quickly and were more than willing to tackle our repairs. Lisa, was terrific! She followed through with my request and kept in contact to verify the service. Joe and Tom arrived at the exact appointment time. They worked carefully and methodically. One of the blinds was more challenging but that didn't stop them from making sure the work was completed. They were a pleasure. Both were courteous and professional. As far as cost, it was exactly as stated at the outset. There was no price gouging. I highly recommend this merchant. From beginning to end you know they take pride in their business and appreciate the needs of the customer!

Full of excuses here. First he asked me to reschedule our April 6th appointment because his son got…read morein trouble at school, we ended up making it work with a time later than the original appointment. We agreed he would get a mason to come and help him evaluate the work necessary. Then he went on vacation and I had to follow up, to which he told me he forgot. I eventually got half the quote I needed sent from his wife's email, which apparently was also in error and my responses to that were ignored. Fast forward to May 1 when I was checking in on our follow up meeting, which he offered to be that Friday. Then he leaves me on read. I had to follow up Friday, to which I was told at 2pm after he ignored my missed call that his son "gave him a stomach virus." If you don't want my business, could you be a little more professional up front instead of giving me a complete runaround and wasting my time for weeks?

Tom and company are awesome and I couldn't recommend him enough. He refinished my entire basement…read morewithout a hitch. His professionalism and promptness made the project exponentially less stressful for my wife (who was 7 months pregnant at the start) and I. He's earned far more than 5 stars in our book. We've had some awful contractors over the years so we're that much more thankful to have found someone who is both trustworthy and shows pride in the work he's doing. If you're looking for a project (big or small) then do yourselves a favor and give Tom an opportunity....you won't regret it.

My wife and I bought a condo in Rockaway NJ about a year ago. We were very happy with it except…read morefor the old kitchen counter 1960 vintage. Fortunately we were referred to Tri-State Stone &Tile. Yesterday a crew of 3 men came and replaced the old formica counters with the most beautiful granite counter. They were quick, clean and friendly. We could not be happier with Tr-State Stone & tile and the help Terry and Danielle gave us selecting the best granite to match our cabinets etc. They were professional and courteous and very patient with us as we tried to decide on what we wanted. I strongly recommend that if you are considering having your kitchen or bath counters replaced you call Tri-State Stone & Tile' I know you will be glad you made the call. Thanks Terry and Danielle George & Phyllis Rockaway NJ

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

This is second time I use Paul and Michael Passeri. This time is more challenging than the first…read morebecause of long pieces and the location is in the basement. They did a perfect fabrication and installation. The seams are hardly visible, they are really top notch quality. I won't hesitate to recommend anyone to take advantage of their knowledge and work ethic. Truly professional.

Good and knowledgeable service and plenty of selection. Found plenty of great options for accent…read moretiles, and easily could've done the rest of the room with tiles from there. Would definitely go back and will highly recommend the store to others.